Customer reviews of Chavin

9,3 /10

Based on 181 published reviews

Summary of reviews

Chavin delivers fast and careful packaging, with multiple reviews highlighting ultra-fast or very fast delivery and items arriving in good condition. Customers repeatedly note reliable service, attentive and professional staff, and pleasant, helpful support that contributes to a smooth ordering experience. Product quality is consistently mentioned, with many praising non-alcoholic options and specific wines for their bouquet, flavor, and presentation. The overall experience is described as easy to order, with well-presented bottles and dependable fulfillment that keeps customers returning for future orders.

1 star review

Reset filters

Philippe B.

Published on 29/07/2026 à 15h55 following a purchase from 20/07/2026

Very poor delivery

Translated reviews

Response from Chavin Published on 06/10/2026

Hello Linda,

We warmly thank you for your positive feedback! We are delighted that our non-alcoholic red wine was able to satisfy you and meet your expectations. Your satisfaction is our greatest reward.

Best regards,
The Chavin store team

Marina L.

Published on 25/07/2026 à 10h42 following a purchase from 21/07/2026

I didn't like the rosé wine or the white wine at all. Neither did my guests, by the way. Too much juice flavor and too sweet, we couldn't drink our glasses. The 2 bottles ended up in the sink. Huge disappointment. Haven't tasted the yet.

Translated reviews

Response from Chavin Published on 06/10/2026

Hello Philippe,

We sincerely thank you for your flattering review and are delighted that you are satisfied with your experience with us. We take note of your remark regarding the installation of the tap and we will do our best to improve this point in the future.

Best regards,
The Chavin team

Christelle S.

Published on 14/06/2026 à 13h07 following a purchase from 09/06/2026

Package delivered late to a relay point instead of my home. Damaged, the packaging of the cubi has been removed and one product is missing

Translated reviews

Gerard B.

Published on 17/03/2026 à 16h17 following a purchase from 07/01/2026

I found the idea nice, the story of your company too. But the sparkling chardonnay frankly disappointed me,

Translated reviews

Brigitte M.

Published on 17/03/2026 à 15h51 following a purchase from 06/12/2025

Chavin forgets to specify, contrary to what customer service claims, that the fact of benefiting from discounts cancels the delivery fees offered from 60 euros of purchases. Useless.

Translated reviews