Customer reviews of Chavin

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 181 published reviews

Summary of reviews

Chavin delivers fast and careful packaging, with multiple reviews highlighting ultra-fast or very fast delivery and items arriving in good condition. Customers repeatedly note reliable service, attentive and professional staff, and pleasant, helpful support that contributes to a smooth ordering experience. Product quality is consistently mentioned, with many praising non-alcoholic options and specific wines for their bouquet, flavor, and presentation. The overall experience is described as easy to order, with well-presented bottles and dependable fulfillment that keeps customers returning for future orders.

Reviews 1, 2, 4 and 5 stars

Reset filters
S
Severine K.
Rating: 5 out of 5
following a purchase from 01/08/2026
Very satisfied. Fast delivery. Good value for money. I would place a new order without hesitation.
Translated reviews
Response from Chavin
Hello Severine,

We warmly thank you for your positive feedback. We are delighted to know that you are satisfied with your experience and that you are considering coming back to us. Your trust motivates us to continue providing the best possible service.

Best regards,
The Chavin team
A
Anne C.
Rating: 4 out of 5
following a purchase from 03/08/2026
Beautiful presentation, taste a bit too sweet, drier in the mouth would be desirable, impeccable delivery, product well protected during transport
Translated reviews
Response from Chavin
Hello Anne,

We sincerely thank you for your feedback and constructive comments regarding the taste. We are delighted to hear that you appreciated the presentation and that the delivery went smoothly. We hope to see you soon in our store to discover other products.

Best regards,
The Chavin team
H
Hélène Z.
Rating: 5 out of 5
following a purchase from 18/07/2026
Ease of ordering, speed of shipping, I am always pleased with my orders.
Translated reviews
Response from Chavin
Hello Hélène,

We sincerely thank you for your positive feedback. We are delighted to learn that you appreciate the simplicity of ordering and the speed of our shipments. Your satisfaction is our greatest reward and we would be happy to welcome you again to our store.

Best regards,
The Chavin team
J
John M.
Rating: 5 out of 5
following a purchase from 25/07/2026
Fast delivery.
Translated reviews
Response from Chavin
Hello John,

We warmly thank you for your positive feedback. We are delighted to learn that you appreciated the speed of our delivery service.

Best regards,
The Chavin team
F
Florian C.
Rating: 5 out of 5
following a purchase from 26/07/2026
Fast and careful delivery. Just have to enjoy, I recommend without any problem!
Translated reviews
Response from Chavin
Hello Florian,

We warmly thank you for your positive feedback. We are delighted that you appreciated the speed of our service and we hope you will enjoy tasting our products.

Best regards,
The Chavin team
P
Patrick H.
Rating: 5 out of 5
following a purchase from 24/07/2026
VERY GOOD
Translated reviews
Response from Chavin
Hello Patrick,

We sincerely thank you for your positive review and your 5/5 rating. It is a true pleasure to know that you are very satisfied with your experience with our boutique.

Best regards,
The Chavin Team
M
Maurice R.
Rating: 5 out of 5
following a purchase from 27/07/2026
complete order, delivered quickly to home
Translated reviews
Response from Chavin
Hello Maurice,

We warmly thank you for your positive feedback. We are delighted to learn that your order was delivered quickly and that everything met your expectations.

Best regards,
The Chavin shop team
M
Martine M.
Rating: 5 out of 5
following a purchase from 22/07/2026
Fast delivery exactly as announced! Easy-to-use site - wines always of great quality. Thank you
Translated reviews
Response from Chavin
Hello Martine,

We sincerely thank you for your positive feedback. We are delighted that you appreciated the speed of delivery and the quality of our wines. It is always a pleasure to serve you.

Best regards,
The Chavin shop team
P
Philippe B.
Rating: 1 out of 5
following a purchase from 20/07/2026
Very poor delivery
Translated reviews
Response from Chavin
Hello Linda,

We warmly thank you for your positive feedback! We are delighted that our non-alcoholic red wine was able to satisfy you and meet your expectations. Your satisfaction is our greatest reward.

Best regards,
The Chavin store team
J
Jean Jacques V.
Rating: 5 out of 5
following a purchase from 21/07/2026
Product quality and very fast delivery
Translated reviews
Response from Chavin
Hello Jean Jacques,

We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with the quality of our products and the speed of our delivery service.

We hope to see you soon in our online store!

Best regards,
The Chavin team
A
Alain B.
Rating: 5 out of 5
following a purchase from 20/07/2026
Effectiveness, speed and good tasting.
Translated reviews
Response from Chavin
Hello Alain,

We warmly thank you for your positive feedback! We are delighted to learn that you appreciated the efficiency, speed, and quality of our products. Your satisfaction is our greatest reward.

Best regards,
The Chavin shop team
B
Bernard P.
Rating: 4 out of 5
following a purchase from 16/07/2026
Fast and compliant delivery, unfortunately complicated by the incompetence of the relay point imposed by TNT. I reported the information and received an appropriate apology message from CHAVIN.
Translated reviews
Response from Chavin
Hello Bernard,

Thank you very much for your positive feedback. We are delighted that the delivery was quick and compliant, and we understand that pickup points can sometimes cause issues. Your comment is valuable to us and helps us improve our service.

Best regards,

The Chavin team
M
Marina L.
Rating: 1 out of 5
following a purchase from 21/07/2026
I didn't like the rosé wine or the white wine at all. Neither did my guests, by the way. Too much juice flavor and too sweet, we couldn't drink our glasses. The 2 bottles ended up in the sink. Huge disappointment. Haven't tasted the yet.
Translated reviews
Response from Chavin
Hello Philippe,

We sincerely thank you for your flattering review and are delighted that you are satisfied with your experience with us. We take note of your remark regarding the installation of the tap and we will do our best to improve this point in the future.

Best regards,
The Chavin team
M
Maud S.
Rating: 5 out of 5
following a purchase from 12/07/2026
FAST AND WELL PACKAGED
Translated reviews
Response from Chavin
Hello Maud,

We sincerely thank you for your positive feedback. We are delighted that your order was quick and well-packaged, and we hope to see you again very soon on our online store.

Best regards,
The Chavin Team
C
Christophe S.
Rating: 5 out of 5
following a purchase from 13/07/2026
very good product, thank you for sending me the same order. Best regards, Tellier Christophe
Translated reviews
Response from Chavin
Hello Christophe,

We sincerely thank you for your flattering review. We are delighted that our product satisfied you and we would be happy to welcome you again to our store.

Best regards,
The Chavin team
M
Mr Et Mme David G.
Rating: 5 out of 5
following a purchase from 16/07/2026
Very good for non-alcoholic, order and delivery service top-notch! Just a downside on the price... a bit high, this summer we found some at a much more affordable price!
Translated reviews
Response from Chavin
Hello Mr. and Mrs. DAVID,

We warmly thank you for your positive feedback and your rating of 5/5! We are delighted that you appreciated our non-alcoholic products as well as our ordering and delivery service. We also take your comment regarding the price into account and will continue to work to provide you with an even better experience.

Best regards,
The Chavin team
P
Philippe V.
Rating: 5 out of 5
following a purchase from 13/07/2026
Very well fast However, difficult cubi to set up the complicated faucet for an elderly person
Translated reviews
Response from Chavin
enchanted you and that you appreciated our delivery service. Your satisfaction is our greatest reward.

Best regards,
The Maison Chavin team
S
Servane D.
Rating: 5 out of 5
following a purchase from 13/07/2026
Top
Translated reviews
Response from Chavin
Hello Servane,

We warmly thank you for your positive review! It is a real pleasure to know that you are satisfied with your experience at Chavin.

We hope to see you again very soon among us!

Best regards,
The Chavin Boutique Team
N
Nathalie W.
Rating: 5 out of 5
following a purchase from 29/06/2026
Order placed and delivered very quickly. Very happy with the product and the service!
Translated reviews
Response from Chavin
Hello Nathalie,

We sincerely thank you for your warm review. We are delighted to learn that you are satisfied with your order and our service. Your satisfaction is our greatest reward, and we would be thrilled to welcome you back very soon.

Best regards,
The Chavin Team
B
Benoit F.
Rating: 5 out of 5
following a purchase from 12/07/2026
Very good alcohol-free alternative. Very fast delivery!
Translated reviews
Response from Chavin
Hello Benoit,

We warmly thank you for your positive feedback! We are delighted to learn that you appreciate our alcohol-free alternative and that the delivery was fast. Your satisfaction is our greatest reward.

Best regards,
The Chavin Boutique Team
B
Bhd B.
Rating: 5 out of 5
following a purchase from 12/07/2026
Excellent follow-up and speed regarding this order
Translated reviews
Response from Chavin
Hello BHD,

We sincerely thank you for your positive feedback. We are delighted to learn that you appreciated our follow-up and the speed of your order. Your satisfaction is our priority, and we will be happy to see you again for your next purchases.

Best regards,
The Chavin Boutique Team
C
Céline I.
Rating: 5 out of 5
following a purchase from 06/07/2026
Very serious site
Translated reviews
Response from Chavin
Hello Céline,

We sincerely thank you for your positive feedback! We are delighted to learn that you found our site serious. Your encouragement motivates us to continue providing the best possible service.

Best regards,
The Chavin team
C
Corinne M.
Rating: 5 out of 5
following a purchase from 04/07/2026
Very good
Translated reviews
Response from Chavin
Hello Corinne,

We sincerely thank you for your positive feedback. Your satisfaction is our greatest reward and we are delighted that you had a good experience with us.

Best regards,
The Chavin team
D
Didier P.
Rating: 5 out of 5
following a purchase from 05/07/2026
Very satisfied with my purchase of non-alcoholic white and red wines, good discovery
Translated reviews
T
Thierry M.
Rating: 5 out of 5
following a purchase from 03/07/2026
Very good I recommend
Translated reviews
Response from Chavin
Hello Thierry,

We warmly thank you for your positive feedback and your recommendation. It really pleases us to know that you are satisfied with your experience with us.

Best regards,
The Chavin team
S
Serge B.
Rating: 5 out of 5
following a purchase from 06/07/2026
Everything is great. The deadlines are respected.
Translated reviews
Response from Chavin
Hello Serge,

We sincerely thank you for your flattering review! We are delighted that you are satisfied with our services and the deadlines met. Your satisfaction is our greatest reward and we hope to see you very soon in our online store.

Best regards,
The Chavin team
M
Marc L.
Rating: 5 out of 5
following a purchase from 30/06/2026
very good
Translated reviews
Response from Chavin
Hello Marc,

We warmly thank you for your positive review and your rating of 5/5. We are delighted to hear that you are satisfied with your experience and hope to see you again soon in our online store.

Best regards,
The Chavin team
P
Par A.
Rating: 5 out of 5
following a purchase from 06/06/2026
Everthing worked out fine. Some more control over the delivery point should have been fine.
C
Christine C.
Rating: 4 out of 5
following a purchase from 01/07/2026
Order placed for an event in 15 days, delivery is great
Translated reviews
Response from Chavin
Hello Christine,

We sincerely thank you for your positive feedback! We are delighted to hear that the delivery met your expectations. Your satisfaction is our priority and we hope you will enjoy your experience with us.

Best regards,
The Chavin team
D
Danièle L.
Rating: 5 out of 5
following a purchase from 12/06/2026
An excellent first experience due to the listening and help of the sales team. Ultra-fast delivery, extreme care of the package and quality products that satisfied us. Thank you
Translated reviews
Response from Chavin
Hello Danièle,

We warmly thank you for your very positive review. We are delighted that your first experience met your expectations and that our services satisfied you. We hope to see you again soon for new discoveries!

Best regards,
The Chavin shop team
B
Béatrice G.
Rating: 5 out of 5
following a purchase from 25/06/2026
Very good for non-alcoholic cocktail
Translated reviews
Response from Chavin
Hello Béatrice,

We warmly thank you for your review and are delighted to learn that you enjoyed our non-alcoholic cocktails. Your satisfaction is our greatest reward and we would be pleased to welcome you again soon.

Best regards,
The Chavin shop team
E
Evelyne L.
Rating: 5 out of 5
following a purchase from 24/06/2026
Easy order and very fast delivery
Translated reviews
Response from Chavin
Hello Evelyne,

We warmly thank you for your positive feedback. We are delighted that your shopping experience was pleasant and that you received your order quickly. We hope to see you again soon in our online store.

Best regards,
The Chavin team
A
Aude R.
Rating: 5 out of 5
following a purchase from 28/06/2026
I love Chavin's varied offer
Translated reviews
Response from Chavin
Hello Aude,

We warmly thank you for your positive feedback! We are delighted that our varied offer pleases you so much and we hope to continue to satisfy you with our products.

Best regards,
The Chavin team
C
Christophe C.
Rating: 5 out of 5
following a purchase from 19/06/2026
Very disappointed with the Bag-in-Box® Merlot - Non-alcoholic drink - 3L Bad taste of fruit juice with acidity far from the taste of wine Waiting to taste the Discovery Pack De-Alcoholized Wine from France - 4x75cl
Translated reviews
S
Sébastien L.
Rating: 5 out of 5
following a purchase from 04/06/2026
It's quite simple but there are almost too many choices!
Translated reviews
Response from Chavin
Hello Sébastien,

We warmly thank you for your positive review. We are delighted that you appreciated our selection and understand that the choice may seem vast. Please do not hesitate to reach out to us if you need help finding what suits you best.

Best regards,
The Chavin shop team
P
Patrick D.
Rating: 5 out of 5
following a purchase from 27/06/2026
Delivery times were respected and I was notified within seconds of the delivery by text. Nothing to say. Everything is perfect for me.
Translated reviews
Response from Chavin
Hello Patrick,

We sincerely thank you for your positive feedback. We are delighted to learn that you were satisfied with our delivery times and our communication. Your satisfaction is our greatest reward.

Best regards,
The Chavin team
M
Marc C.
Rating: 5 out of 5
following a purchase from 26/06/2026
Perfect, delivery received at the depot in Béziers for my first order, very friendly staff and good advice for future orders regarding choices, overall top
Translated reviews
Response from Chavin
Hello Marc,

A big thank you for your warm feedback! We are delighted to hear that your experience with our team has been positive and that you received good advice for your future orders. Your satisfaction is our greatest reward.

Best regards,
The Chavin team.
C
Céline S.
Rating: 5 out of 5
following a purchase from 05/06/2026
In the range of non-alcoholic wines, the merlot is very good! Delivery in 3 or 4 days. If it were possible to operate with a QR code for delivery, that would be practical, they always have trouble finding the package in the mass. Otherwise, very satisfied!
Translated reviews
Response from Chavin
Hello Céline,

We sincerely thank you for your positive feedback on our alcohol-free Merlot. We are delighted that you appreciated it and take note of your suggestion regarding the QR code for delivery, which could indeed improve our customers' experience.

Best regards,
The Chavin Team
N
Nathalie C.
Rating: 2 out of 5
following a purchase from 25/06/2026
Rosé is too close to grape juice. Artis is much better in non-alcoholic syrah rosé
Translated reviews
Response from Chavin
Hello Nathalie,

We are sincerely sorry to learn that our rosé did not meet your expectations and we thank you for taking the time to share your feelings. We would be happy to discuss with you privately to better understand your experience and find a solution together.

Best regards,
The Chavin Team
F
Francine M.
Rating: 5 out of 5
following a purchase from 23/06/2026
Very good product, perfect shipping. Very satisfied.
Translated reviews
Response from Chavin
Hello Francine,

We sincerely thank you for your very positive feedback. We are delighted to hear that you are satisfied with your product and our shipping service. Your satisfaction is our greatest reward, and we would be happy to welcome you again soon.

Best regards,
The Chavin shop team