Customer reviews of Chavin

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 181 published reviews

Summary of reviews

Chavin delivers fast and careful packaging, with multiple reviews highlighting ultra-fast or very fast delivery and items arriving in good condition. Customers repeatedly note reliable service, attentive and professional staff, and pleasant, helpful support that contributes to a smooth ordering experience. Product quality is consistently mentioned, with many praising non-alcoholic options and specific wines for their bouquet, flavor, and presentation. The overall experience is described as easy to order, with well-presented bottles and dependable fulfillment that keeps customers returning for future orders.

Reviews 1, 3, 4 and 5 stars

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J
Jean Paul M.
Rating: 4 out of 5
following a purchase from 15/06/2026
nice little wine especially fresh
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Response from Chavin
Hello Jean Paul,

We warmly thank you for your positive feedback. We are delighted that our alcohol-free wine has brought you satisfaction! Fresh, it is indeed delicious! Your appreciation touches us and motivates us to continue offering quality products.

Best regards,
The Chavin team
N
Nadia F.
Rating: 5 out of 5
following a purchase from 16/06/2026
Easy order. Delivery on time
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Response from Chavin
Hello Nadia,

We warmly thank you for your positive feedback. We are delighted that your experience with us met your expectations and we hope to see you very soon on our online store.

Best regards,
The Chavin team.
C
Christian F.
Rating: 5 out of 5
following a purchase from 19/06/2026
Easy online ordering on a very well-made site. Very fast delivery. I will be able to enjoy my chilled rosé with this heatwave.
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Response from Chavin
Hello Christian,

We sincerely thank you for your positive feedback. We are delighted that your ordering experience was pleasant and that you can enjoy your rosé during this heat. We look forward to seeing you again soon in our online store.

Best regards,
The Chavin team
A
Alain G.
Rating: 5 out of 5
following a purchase from 19/06/2026
Everything is OK
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Response from Chavin
Hello Alain,

We warmly thank you for your positive feedback! We are delighted to learn that everything is to your satisfaction. Your trust is precious to us.

Best regards,
The Chavin team
F
Fabrice D.
Rating: 5 out of 5
following a purchase from 13/06/2026
Aside from the small initial problem with an incomplete delivery, everything ended up working out and the deliveries were super fast.
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Response from Chavin
Hello Fabrice,

Thank you very much for your positive feedback! We are delighted to hear that everything has finally worked out well and that you appreciated the speed of our deliveries. We would be happy to see you again soon in our store.

Best regards,
The Chavin team
O
Olivier M.
Rating: 5 out of 5
following a purchase from 17/06/2026
Perfect
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Response from Chavin
Hello Olivier,

Thank you very much for your positive feedback! We are delighted that your experience was perfect and we hope to see you again soon in our online store.

Best regards,
The Chavin team
G
Gilles M.
Rating: 5 out of 5
following a purchase from 11/06/2026
EXCELLENT, SERVICE AND PRODUCTS
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Response from Chavin
Hello Gilles,

We warmly thank you for your very positive feedback! It is a true pleasure to know that our products and our service have satisfied you. Your satisfaction is our greatest reward.

Best regards,
The Chavin shop team.
M
Michel S.
Rating: 5 out of 5
following a purchase from 14/06/2026
Quality products. Fast and compliant delivery.
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Response from Chavin
Hello Michel,

We sincerely thank you for your positive feedback. We are delighted that you appreciated the quality of our products and the speed of our service. Your satisfaction is our greatest reward.

Best regards,
The Chavin team.
A
Annie V.
Rating: 5 out of 5
following a purchase from 14/06/2026
Always equal to himself
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Response from Chavin
Hello Annie,

We warmly thank you for your positive feedback. It is a pleasure to know that our efforts continue to satisfy you. We hope to keep meeting your expectations in the future.

Best regards,
The Chavin team.
L
Luc R.
Rating: 5 out of 5
following a purchase from 08/06/2026
Very well satisfied
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Response from Chavin
Hello Luc,

We warmly thank you for your positive feedback. Your satisfaction is our greatest reward and we are delighted to have been able to meet your expectations.

Best regards,
The Chavin team.
C
Christelle S.
Rating: 1 out of 5
following a purchase from 09/06/2026
Package delivered late to a relay point instead of my home. Damaged, the packaging of the cubi has been removed and one product is missing
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J
Jacqueline S.
Rating: 5 out of 5
following a purchase from 05/06/2026
Very satisfied! Several very positive experiences both in terms of quality and management and delivery. Congratulations!
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Response from Chavin
Hello Jacqueline,

We sincerely thank you for your warm feedback! We are delighted that you have had several positive experiences with us and that you are satisfied with the quality, management, and delivery. Your satisfaction is our greatest reward.

Best regards,
The Chavin team
M
Marie Annette P.
Rating: 5 out of 5
following a purchase from 06/06/2026
Fast delivery Convenient for a last-minute gift
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Response from Chavin
Hello Marie Annette,

We warmly thank you for your positive feedback! We are delighted that our service was able to meet your expectations for a last-minute gift. We hope to see you very soon in our online store.

Best regards,
The Chavin team
Y
Yvan . Q.
Rating: 5 out of 5
following a purchase from 06/06/2026
Fast service, quality product and happy to share it with family and sometimes even among friends
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Response from Chavin
Hello Yvan,

We sincerely thank you for your warm feedback! We are delighted that our service and products have managed to satisfy you and bring joy to your moments with family and friends. Your satisfaction is our greatest reward.

Best regards,
The Chavin team
B
Brigitte V.
Rating: 5 out of 5
following a purchase from 04/06/2026
Very happy with the order
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Response from Chavin
Hello Brigitte,

We warmly thank you for your positive feedback. It is a real pleasure to know that you are satisfied with your order.

Best regards,
The Chavin team
J
Jeanmarc P.
Rating: 5 out of 5
following a purchase from 05/06/2026
Very satisfied with Chavin products, from reception to delivery
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Response from Chavin
Hello Jean-Marc,

We sincerely thank you for your positive feedback. It is a pleasure to know that you are satisfied with our products and our service. We hope to see you very soon in our online store.

Best regards,
The Chavin team
H
Herve M.
Rating: 5 out of 5
following a purchase from 02/06/2026
Very good and very fast delivery, super!
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Response from Chavin
Hello Hervé,

We warmly thank you for your positive feedback. It is a pleasure to know that you appreciated the speed of our service. We would be delighted to see you again soon in our online store.

Best regards,
The Chavin team
B
Bernard H.
Rating: 5 out of 5
following a purchase from 26/05/2026
Always perfect thank you
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Response from Chavin
Hello Bernard,

We sincerely thank you for your very positive feedback! It is a pleasure to know that you are still satisfied with our services. We hope to have the pleasure of seeing you again soon in our store.

Best regards,
The Chavin team
A
Anne-Marie L.
Rating: 5 out of 5
following a purchase from 16/05/2026
Perfect.
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Response from Chavin
Hello Anne-Marie,

We sincerely thank you for your positive feedback! It is a pleasure to know that you are satisfied with your experience at Chavin. Your satisfaction is our greatest reward.

Best regards,
The boutique team
H
Hervé B.
Rating: 5 out of 5
following a purchase from 28/05/2026
I received my package, perfectly packaged to protect the bottles. I haven't tasted this non-alcoholic wine yet, but I remain very optimistic about its quality. On the contrary, I am extremely disappointed with the delivery method by UPS. I paid for home delivery and ended up having to take my car to pick up my package at a relay point. The delivery against signature was scheduled for the end of the day and took place in the early morning in my absence. No contact with the delivery person, did he really come to my house? I left a negative review on the UPS site, with no response... I hope for a commercial gesture for this inconvenience. Thank you for your attention.
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Response from Chavin
Hello Hervé,

We sincerely thank you for your positive feedback regarding the protection of your package. We are delighted that you are optimistic about the quality of our non-alcoholic wine. We also take note of your experience with the delivery service and we thank you for sharing it. Your satisfaction is important to us.

Best regards,
The Chavin team
J
Jacques B.
Rating: 4 out of 5
following a purchase from 18/05/2026
I have been using your service for a long time, but since you changed your delivery person, nothing is going well!! Waiting 24 hours to be delivered is a problem for me!! My wife and I have too much to do!!!
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Response from Chavin
Hello Jacques,

We sincerely thank you for your loyalty and your feedback. We understand that delivery times can be a real inconvenience and we appreciate your understanding. We have recently brought in 2 new carriers for testing, and we plan to offer a choice among them.
Hoping to have the chance to satisfy you again.

Best regards,
The Chavin shop team
C
Christophe G.
Rating: 3 out of 5
following a purchase from 18/05/2026
The Cubi is a great idea, however I find your rosé a bit too sweet. I prefer the Arjoles rosé.
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Response from Chavin
Hello Christophe,

Thank you very much for your feedback. We are delighted that you like the Cubi and we take note of your comment about the rosé. Your opinion is valuable and helps us improve our offer.

Best regards,
The Chavin shop team
M
Marylene L.
Rating: 5 out of 5
following a purchase from 26/05/2026
Everything went well and faster. Instructions and delivery deadlines were respected. Everything is ok
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Response from Chavin
Hello Marylene,

We sincerely thank you for your positive feedback. We are delighted that your experience met your expectations and that the delivery times were respected. Your satisfaction is our greatest reward.

Best regards,
The Chavin team
R
Rémi C.
Rating: 5 out of 5
following a purchase from 22/05/2026
Excellent wine Fast delivery
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Response from Chavin
Hello Rémi,

We warmly thank you for your flattering review. We are delighted that our wine and our delivery service have been able to satisfy you.

Best regards,
The Chavin shop team.
G
Gerrit D.
Rating: 5 out of 5
following a purchase from 22/05/2026
I do not master the French language as I should. So my opinion: 100%
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Response from Chavin
Hello Gerrit,

We sincerely thank you for your positive feedback. We are delighted to hear that you are very satisfied with your experience with us. Your support encourages us to continue improving our services.

Best regards,
The Chavin team
V
Veronique B.
Rating: 5 out of 5
following a purchase from 20/05/2026
Great site. Impeccable delivery. Delicious product. Congratulations. See you soon.
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Response from Chavin
Hello Véronique,

A big thank you for your warm review! We are delighted that our site and our products have managed to satisfy you. We look forward to seeing you very soon for new discoveries.

Best regards,
The Chavin team
B
Brigitte D.
Rating: 5 out of 5
following a purchase from 19/05/2026
Order and delivery perfect
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Response from Chavin
Hello Brigitte,

A big thank you for your warm feedback! We are delighted that your order and delivery went smoothly. We hope to see you very soon in our online store.

Best regards,
The Chavin team
S
Stéphanie G.
Rating: 5 out of 5
following a purchase from 08/05/2026
Perfect, I would recommend without hesitation.
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Response from Chavin
Hello Stéphanie,

We warmly thank you for your very positive feedback! It is a real pleasure to know that you are satisfied with your experience at Chavin. We look forward to seeing you for your next orders.

Best regards,
The boutique team
G
Guy P.
Rating: 5 out of 5
following a purchase from 04/05/2026
The alcohol-free wines from the Chavin house give you the illusion of tasting a real wine. The bottles are well protected from the hazards of transport and delivery is made on the scheduled date.
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Response from Chavin
Dear Guy,

We sincerely thank you for your flattering review and your perfect rating. We are delighted that our non-alcoholic wines were able to provide you with a tasting experience close to that of traditional wine. We also place great importance on the protection of our products during transport, and it is gratifying to know that you appreciated the punctuality of our delivery. We look forward to seeing you again soon on our site!

Best regards,
The Chavin team
S
Serge B.
Rating: 5 out of 5
following a purchase from 28/04/2026
The wine is of very good quality
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Response from Chavin
Dear Serge,

We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you appreciate the quality of our wines. Your satisfaction is our priority, and we hope to welcome you again soon on our Chavin site.

Best regards,
The Chavin team
P
Patrick A.
Rating: 3 out of 5
following a purchase from 22/04/2026
Regarding the wine, I have no opinion for now; however, the delivery leaves much to be desired, initially announced for Friday, then postponed to Saturday morning, then delayed to the afternoon, and in the end, it was on Monday with an unpleasant delivery person. We make arrangements to receive the packages, so the delays are not very welcome.
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I
Isabelle G.
Rating: 5 out of 5
following a purchase from 12/04/2026
Excellent de-alcoholized wines. The delivery is fast. Very satisfied with the quality of the products.
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Response from Chavin
Dear Isabelle,

We sincerely thank you for your flattering review and are delighted to learn that you appreciate our de-alcoholized wines as well as the speed of our delivery service. Your satisfaction is our priority and your feedback is valuable to us. We look forward to serving you again!

Best regards,
The Chavin team
A
Annie V.
Rating: 4 out of 5
following a purchase from 06/04/2026
CHAVIN no problem with the order It's perfect But for the delivery it's a disaster If TNT is still in charge of the delivery I won't order anymore
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Response from Chavin
Hello Annie,

Thank you for your feedback and we are glad that your order met your satisfaction. We are sorry to hear that the delivery did not meet your expectations. We take your comments very seriously, and we inform you that we have changed the carrier in this regard! Your experience is important to us, and we hope to see you again soon on our site under better conditions.

Best regards,
The Chavin team
D
David L.
Rating: 5 out of 5
following a purchase from 13/04/2026
Good company to deal with.
C
Christine L.
Rating: 5 out of 5
following a purchase from 15/04/2026
Disappointed that the delivery was not made to the recipient's home
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Response from Chavin
Hello Christine,

Thank you for your feedback and for the 5/5 rating. We are sorry to hear that the delivery was not made to your home as planned. We have changed carriers to improve our service. Please feel free to contact us directly if you have any questions or concerns.

Best regards,
The Chavin team
H
Henri G.
Rating: 5 out of 5
following a purchase from 06/04/2026
very fast, thank you
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Response from Chavin
Dear Henri,

We warmly thank you for your flattering comment and your rating of 5/5. We are delighted to learn that you appreciated the speed of our service. Your satisfaction is our priority, and we hope to have the pleasure of serving you again soon.

Best regards,
The Chavin team
M
Michel B.
Rating: 5 out of 5
following a purchase from 04/04/2026
Hello, I ordered this wine for a small business that I am opening on July 15, 26. This business: Tea room, fry shop, non-alcoholic bar, and light catering. I will be the only merchant to offer tastings of your wine.
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Response from Chavin
Hello Mr. Michel,

We warmly thank you for your flattering review. We are delighted to know that our wine will contribute to the atmosphere of your new establishment and we wish you much success in this beautiful adventure! Please feel free to get back to us to explain how it went, and for any requests or suggestions.

Stéphanie
M
Marcel S.
Rating: 5 out of 5
following a purchase from 30/03/2026
Reactive company, good products, innovative
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Response from Chavin
Hello Marcel,

We sincerely thank you for your flattering review and your perfect rating. Your satisfaction with our responsiveness and the quality of our innovative products encourages us to continue improving our services. We look forward to serving you again!
L
Laurence D.
Rating: 5 out of 5
following a purchase from 13/03/2026
Express delivery
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Response from Chavin
Dear Laurence,

We sincerely thank you for your flattering review! We are delighted to learn that you enjoyed our express delivery service. Your satisfaction is our priority, and we hope to see you again very soon on our Chavin site.

Best regards,
The Chavin team
A
Annette P P.
Rating: 5 out of 5
following a purchase from 21/03/2026
Hello, I received my order in a timely manner. Everything was as expected. However, I am not convinced, the taste surprised me and I did not like it, both for the sparkling and the rosé. However, I will not dwell on a failure. I would try the operation again. Best regards, Annette Paraud
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Response from Chavin
Hello Annette,

Thank you for your feedback and for the 5/5 rating! We are delighted to hear that your order was delivered quickly and that everything was in order. We understand that the taste did not fully satisfy you, and we appreciate your willingness to try again. Please feel free to explore other products in our range that might better meet your expectations.

Best regards,
The Chavin team