Customer reviews of Chavin

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 181 published reviews
5 146 81% 4 21 12% 3 5 3% 2 4 2% 1 5 3%

Summary of reviews

Chavin delivers fast and careful packaging, with multiple reviews highlighting ultra-fast or very fast delivery and items arriving in good condition. Customers repeatedly note reliable service, attentive and professional staff, and pleasant, helpful support that contributes to a smooth ordering experience. Product quality is consistently mentioned, with many praising non-alcoholic options and specific wines for their bouquet, flavor, and presentation. The overall experience is described as easy to order, with well-presented bottles and dependable fulfillment that keeps customers returning for future orders.

2 star reviews

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Nathalie C.
Rating: 2 out of 5
following a purchase from 25/06/2026
Rosé is too close to grape juice. Artis is much better in non-alcoholic syrah rosé
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Response from Chavin
Hello Nathalie,

We are sincerely sorry to learn that our rosé did not meet your expectations and we thank you for taking the time to share your feelings. We would be happy to discuss with you privately to better understand your experience and find a solution together.

Best regards,
The Chavin Team
M
Marie T.
Rating: 2 out of 5
following a purchase from 21/06/2026
I know the non-alcoholic wine from other competitors but this one is too sweet
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Response from Chavin
Hello Marie,

Thank you for taking the time to share your experience with us. We are sorry to learn that the alcohol-free wine did not meet your expectations in terms of taste. We appreciate your feedback and would be happy to discuss it further with you privately to better understand your feelings.

Best regards,
The Chavin Team
O
Olivier B.
Rating: 2 out of 5
following a purchase from 19/05/2026
Hello, I love your wine and I will continue to buy it. But my concern is the delivery. DPD left the package on the mailboxes. My mother, being disabled, tried to catch it but without success. She then fell on the ground (80 years old) why not put it down. I hope for a gesture from you. Thank you in advance but I will always be a good customer. Olivier Baeyens.
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Jacques D.
Rating: 2 out of 5
following a purchase from 11/10/2025
Non-alcoholic wines are not to my taste, I find them a bit flat
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Response from Chavin
Hello Jacques,

Thank you for taking the time to share your opinion. We understand that non-alcoholic wines do not match your preferences, and we respect your opinion. We encourage you to explore other options in our range that may suit you better.

Best regards,
The Chavin team
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