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B
Rating: 5 out of 5
Magnificent jersey of very good quality
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Customer reviews of Chef de File
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 208 published reviews
Summary of reviews
Chef de File consistently delivers high-quality athletic wear with notable attention to fit and comfort, including jackets, jerseys, bib shorts, and swimsuits that many customers find true to size or slightly snug but comfortable for performance. Shipping is a standout strength, with super fast delivery and careful packaging, often arriving with branded tote bags and added touches like integrated bag accessories and stickers. Customers highlight sturdy construction and materials that perform well in cold to warm conditions, with many praising warmth, breathability, colorful designs, and European manufacturing. The shopping experience is described as reliable and user-friendly, with helpful size guidance and frequent repeat purchases from satisfied cyclists.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersL
Rating: 4 out of 5
Short delivery time.
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A
Rating: 5 out of 5
Top quality!
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M
Rating: 5 out of 5
Fast shipping, product as described. I recommend
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R
Rating: 5 out of 5
Very good delivery service
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S
Rating: 5 out of 5
Very good product
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M
Rating: 5 out of 5
Urgent purchase of an underlayer and thermal tights, quick and careful shipping. Clothing that really fits. Now it needs to be cold because today I was too hot
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J
Rating: 5 out of 5
Very good products, fast delivery and good customer service responsiveness
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D
Rating: 5 out of 5
Fast, clean, professional and above all excellent product quality. Thank you!
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S
Rating: 5 out of 5
super article in collaboration with Poto Flo!
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G
Rating: 5 out of 5
Except that I didn't pay enough attention: I was 1 size or even 2 above my usual sizes (and the Chef de File size guide itself!), I tried the jersey quickly, still a thread sticking out... let's move on, it seems to fit me this time, and I quickly removed the tag... except that in use on the bike, it's borderline: the jersey barely reaches my wrists when I ride. But now it's too late, the jersey is left on my arms, 120 euros wasted... And I am not the first to make these comments, but this jersey is ridiculously small for an
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M
Rating: 1 out of 5
What can I say, a site full of promises: great colors, nice materials, Chef de File seemed to have many assets except that... I have never experienced such sizing problems since I started buying cycling clothing! - I took my time to place my order, hesitating on my size for a winter jersey, I asked for advice via email, which was a good idea! Chef de File advised me to go up a size, so M: the Chef de File size guide, which I followed scrupulously, placed me between XS and S... I received a jersey that was too short and very tight, plus a sewing defect on the shoulder, let's move on... I returned it for an exchange for a size
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Response from Chef de File
L.
P
Rating: 1 out of 5
I have tried to order several times and each time my order is canceled after several days
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Response from Chef de File
Hello Patricia, Thank you for your message. We are sorry to see that you were unable to order from us. In our records, you are only registered with one order, which we canceled after sending you an email explaining the reasons for this cancellation: a stock error that we could not honor because the product was unavailable. To date, this email explaining it is still unanswered, a week and a half later. You sent us a contact form a few days ago, to which we responded, explaining the problem again, still without a response from you. Email replies would have sufficed to understand the situation. We are of course available to answer your questions to find the best way to satisfy you in your purchases at Chef de File! Sara - Chef de File
C
Rating: 5 out of 5
Top product
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C
Rating: 5 out of 5
Perfect!
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J
Rating: 5 out of 5
VERY FAST SHIPPING SATISFYING ITEMS
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G
Rating: 5 out of 5
Very good
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F
Rating: 4 out of 5
Hello. Regarding the quality of the products, no negative remarks as I am very satisfied. For the first time, I encountered problems with the last order, but I still want to thank the team for addressing the issue and following up to ensure the delivery went smoothly. Thank you.
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R
Rating: 5 out of 5
Extremely pleasant jersey to wear in high summer heat, however after about ten outings, some seams have loosened, I informed customer service, who was responsive and we were able to find a solution quickly. I recommend Chef de File!
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E
Rating: 5 out of 5
Very good product
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B
Rating: 5 out of 5
Conforms to the description! Great product
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F
Rating: 4 out of 5
Everything is perfect
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R
Rating: 4 out of 5
Fast delivery and quality products
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L
Rating: 2 out of 5
Delivery problem
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M
Rating: 5 out of 5
very good responsiveness. Product very well finished but size very small
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B
Rating: 5 out of 5
Great. Fast delivery and super quality product
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V
Rating: 3 out of 5
Attention, the jerseys fit very tightly!
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E
Rating: 5 out of 5
Very nice quality jersey
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A
Rating: 4 out of 5
Product conforms to the description, delivery time a bit longer than expected
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C
Rating: 5 out of 5
Very nice products, well cut and very pleasant to wear
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E
Rating: 5 out of 5
Perfectly in line with my expectations. Best regards
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F
Rating: 5 out of 5
Fast delivery. Very good quality cycling t-shirt (poto flo edition)
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R
Rating: 1 out of 5
Very bad experience. A size chart that does not correspond to the size of the jerseys. For the return, costs at my expense, the guy explaining to me that I made a mistake, that the fabric is stretchy, finally a lot of nonsense. Photos and comparison with another jersey, taking measurements... No consideration for the customer! 5 euros for delivery and 6 for return! I will continue to buy from Ekoï, at least the size charts correspond to the sizes of the jerseys received. Even with Rion or Darevie on Aliexpress they cover the returns and the products are of excellent quality.
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Response from Chef de File
Hello Régis, Thank you for your message. Sorry that the XXL size does not suit you. The size guide we have on our site and our size help page to select (https://chefdefile.com/pages/comment-choisir-la-taille-de-son-maillot) is also the one we provide to our clubs and events (about 15,000 short-sleeve jerseys per year). We know that we have products that fit closely to the body, which is why we recommend, in case of doubt, to go for the next size up. The measurements on the size guide should be taken on the person and not on the jersey, as the fabric that makes up our jerseys is stretchy and designed to fit each person's morphology and act as a second skin. The measurement you took on the jersey does not reflect the reality of the size to select. As for our return policy, it is also indicated on our site. Unfortunately, we could have found a solution, but our email has gone unanswered on your part... Best regards, Luca - The Chef de File team
E
Rating: 3 out of 5
Good products unfortunately missing 1 product at delivery
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J
Rating: 5 out of 5
Fast shipping and reception.
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J
Rating: 4 out of 5
I have known it for a short time, but it seems serious and qualitative
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G
Rating: 5 out of 5
Very good quality products.
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F
Rating: 4 out of 5
Good product and correct delivery time.
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C
Rating: 5 out of 5
Very good product. Speed in shipping, available if there is a problem, etc.
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O
Rating: 5 out of 5
Perfect and fast shipping
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