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B
Rating: 4 out of 5
very good product
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Customer reviews of Chef de File
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 208 published reviews
Summary of reviews
Chef de File consistently delivers high-quality athletic wear with notable attention to fit and comfort, including jackets, jerseys, bib shorts, and swimsuits that many customers find true to size or slightly snug but comfortable for performance. Shipping is a standout strength, with super fast delivery and careful packaging, often arriving with branded tote bags and added touches like integrated bag accessories and stickers. Customers highlight sturdy construction and materials that perform well in cold to warm conditions, with many praising warmth, breathability, colorful designs, and European manufacturing. The shopping experience is described as reliable and user-friendly, with helpful size guidance and frequent repeat purchases from satisfied cyclists.
Reviews 1, 2 and 4 stars
Reset filtersB
Rating: 1 out of 5
I still haven't received my order #4198
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M
Rating: 4 out of 5
Very good quality swimsuit but a bit tight at the bottom
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B
Rating: 4 out of 5
Top item but unfortunately the delivery is too long
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Y
Rating: 1 out of 5
Size guide does not match reality. I therefore paid shipping fees both ways for an item that fits according to the guides but not in reality.
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C
Rating: 4 out of 5
The t-shirt is of good quality and very nice. Unfortunately, it is a bit too big for me. It is indeed more of a "S" for men than for women...
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F
Rating: 1 out of 5
The clothing I ordered is way too small for me and there is no explanation for returning-exchanging the item in the package or via the brand's website. Not great for a brand that sells only by mail.
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A
Rating: 4 out of 5
Very beautiful swimsuit and very comfortable shorts. A clear delivery service. I appreciate it, can't wait to see the 2026 collection!
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N
Rating: 4 out of 5
1 top output
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M
Rating: 4 out of 5
Good product. The finishes are not perfect, at some seams the threads stick out
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C
Rating: 2 out of 5
I am still waiting for feedback from your advisors regarding a stock issue with my order...
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F
Rating: 4 out of 5
The order of 22/01/25 is my 7th with CdF. Only one mishap in a delivery that was immediately taken care of by the team and was quickly resolved. As for the ordered products, nothing to complain about regarding the quality and comfort of the clothing, here winter jackets.
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A
Rating: 4 out of 5
Good design Good price
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A
Rating: 4 out of 5
A bit long delivery time
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L
Rating: 4 out of 5
Short delivery time.
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M
Rating: 1 out of 5
What can I say, a site full of promises: great colors, nice materials, Chef de File seemed to have many assets except that... I have never experienced such sizing problems since I started buying cycling clothing! - I took my time to place my order, hesitating on my size for a winter jersey, I asked for advice via email, which was a good idea! Chef de File advised me to go up a size, so M: the Chef de File size guide, which I followed scrupulously, placed me between XS and S... I received a jersey that was too short and very tight, plus a sewing defect on the shoulder, let's move on... I returned it for an exchange for a size
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Response from Chef de File
L.
P
Rating: 1 out of 5
I have tried to order several times and each time my order is canceled after several days
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Response from Chef de File
Hello Patricia, Thank you for your message. We are sorry to see that you were unable to order from us. In our records, you are only registered with one order, which we canceled after sending you an email explaining the reasons for this cancellation: a stock error that we could not honor because the product was unavailable. To date, this email explaining it is still unanswered, a week and a half later. You sent us a contact form a few days ago, to which we responded, explaining the problem again, still without a response from you. Email replies would have sufficed to understand the situation. We are of course available to answer your questions to find the best way to satisfy you in your purchases at Chef de File! Sara - Chef de File
F
Rating: 4 out of 5
Hello. Regarding the quality of the products, no negative remarks as I am very satisfied. For the first time, I encountered problems with the last order, but I still want to thank the team for addressing the issue and following up to ensure the delivery went smoothly. Thank you.
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F
Rating: 4 out of 5
Everything is perfect
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R
Rating: 4 out of 5
Fast delivery and quality products
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L
Rating: 2 out of 5
Delivery problem
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A
Rating: 4 out of 5
Product conforms to the description, delivery time a bit longer than expected
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R
Rating: 1 out of 5
Very bad experience. A size chart that does not correspond to the size of the jerseys. For the return, costs at my expense, the guy explaining to me that I made a mistake, that the fabric is stretchy, finally a lot of nonsense. Photos and comparison with another jersey, taking measurements... No consideration for the customer! 5 euros for delivery and 6 for return! I will continue to buy from Ekoï, at least the size charts correspond to the sizes of the jerseys received. Even with Rion or Darevie on Aliexpress they cover the returns and the products are of excellent quality.
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Response from Chef de File
Hello Régis, Thank you for your message. Sorry that the XXL size does not suit you. The size guide we have on our site and our size help page to select (https://chefdefile.com/pages/comment-choisir-la-taille-de-son-maillot) is also the one we provide to our clubs and events (about 15,000 short-sleeve jerseys per year). We know that we have products that fit closely to the body, which is why we recommend, in case of doubt, to go for the next size up. The measurements on the size guide should be taken on the person and not on the jersey, as the fabric that makes up our jerseys is stretchy and designed to fit each person's morphology and act as a second skin. The measurement you took on the jersey does not reflect the reality of the size to select. As for our return policy, it is also indicated on our site. Unfortunately, we could have found a solution, but our email has gone unanswered on your part... Best regards, Luca - The Chef de File team
J
Rating: 4 out of 5
I have known it for a short time, but it seems serious and qualitative
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F
Rating: 4 out of 5
Good product and correct delivery time.
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A
Rating: 2 out of 5
Poor quality product (or price too high compared to the quality)
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Response from Chef de File
Hello A****n, Thank you for your message. For what reason(s) do you find our premium white socks to be of poor quality? Knowing that you ordered them in several copies, do not hesitate to return those that you have not used in order to proceed with the refund for them. We remain at your disposal. Wishing you a pleasant day, Luca - The Chef de File team
E
Rating: 4 out of 5
Hello, Order received very quickly, too bad there was a size error! I returned the item for exchange, without any problem. After three days, new shorts received, the quality is definitely there, the side pockets are well positioned! Not yet tested on a long distance
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L
Rating: 4 out of 5
Jersey as described and very nice design, beautiful cut, durability to be seen after several washes, delivery in 3 days all good. Only downside, the price
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F
Rating: 4 out of 5
Excellent quality product that looks very comfortable
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G
Rating: 4 out of 5
Hello, very good product but not the right size.
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F
Rating: 4 out of 5
Delivery times respected. Free delivery to pickup points is a good idea.
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J
Rating: 4 out of 5
Even though the delivery was a bit long... still quality products at an affordable price.
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V
Rating: 4 out of 5
Cycling with a touch of modernity. French, but it's a shame that it's produced in Italy.
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A
Rating: 4 out of 5
Pretty jersey and received quickly,
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A
Rating: 4 out of 5
Good quality jersey, slightly tight under the armpits, we'll see if it's bothersome on long rides. High prices despite the promotion.
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A
Rating: 4 out of 5
Nice brand and beautiful choices
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A
Rating: 4 out of 5
Very good product, the only downside is that the size guide is not easily found. I took the same size XL jersey this year, but it seems a bit tight. To be followed over time
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A
Rating: 4 out of 5
purchase of a gravel shirt
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A
Rating: 4 out of 5
I bought 2 short-sleeve jerseys in June 2023 that I wore last week. I wear size S; the fit is perfect, the back pockets are deep (important when you carry a pump with you). I haven't tried it in very hot weather 35 degrees, but I'm confident. My second purchase (long sleeve jersey) Satisfied
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