Customer reviews of Chef de File

9,2 /10

Based on 208 published reviews

5 159 76% 4 30 14% 3 10 5% 2 3 1% 1 6 3%

Summary of reviews

Chef de File consistently delivers high-quality athletic wear with notable attention to fit and comfort, including jackets, jerseys, bib shorts, and swimsuits that many customers find true to size or slightly snug but comfortable for performance. Shipping is a standout strength, with super fast delivery and careful packaging, often arriving with branded tote bags and added touches like integrated bag accessories and stickers. Customers highlight sturdy construction and materials that perform well in cold to warm conditions, with many praising warmth, breathability, colorful designs, and European manufacturing. The shopping experience is described as reliable and user-friendly, with helpful size guidance and frequent repeat purchases from satisfied cyclists.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié

Published on 03/09/2023 à 15h28 following a purchase from 10/08/2023

I have no real knowledge of the company. I give it an average rating

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Acheteur Vérifié

Published on 31/08/2023 à 09h55 following a purchase from 12/08/2023

Very long delivery time, 12 days... Shipping costs too high! No indication that the site and therefore the teams are on vacation on the website. It's a shame. I understand and it is legitimate to have vacations but maybe indicating it on the site would be worth considering.

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Response from Chef de File Published on 31/08/2023

Hello Camille, Thank you for your feedback. Indeed, our apologies for the longer order processing time than usual during the August period (which was however notified on the announcement bar of our site). The package being shipped from Monaco, we have additional transport costs (https://chefdefile.com/pages/livraison). For example, in our shipping policy, the transport costs are at our expense for an order similar to yours shipped within mainland France. We understand that the design of our marinière may not appeal to everyone and that is perfectly normal. However, on the product page of the jersey, there are images of the outfit in 3D as well as photos of the jersey worn that highlight the design and the traditional lines of the marinière reworked to give a breaking effect. We remain at your disposal. Wishing you a good day, Luca - The Chef de File team

Acheteur Vérifié

Published on 29/08/2023 à 19h39 following a purchase from 20/08/2023

Nice brand and beautiful choices

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Acheteur Vérifié

Published on 17/07/2023 à 17h21 following a purchase from 03/07/2023

Very good product, the only downside is that the size guide is not easily found. I took the same size XL jersey this year, but it seems a bit tight. To be followed over time

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Acheteur Vérifié

Published on 03/07/2023 à 14h55 following a purchase from 22/05/2023

purchase of a gravel shirt

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Acheteur Vérifié

Published on 27/06/2023 à 13h13 following a purchase from 20/06/2023

I bought 2 short-sleeve jerseys in June 2023 that I wore last week. I wear size S; the fit is perfect, the back pockets are deep (important when you carry a pump with you). I haven't tried it in very hot weather 35 degrees, but I'm confident. My second purchase (long sleeve jersey) Satisfied

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