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B
Rating: 4 out of 5
very good product
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Customer reviews of Chef de File
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 206 published reviews
Summary of reviews
Chef de File consistently delivers high-quality athletic wear with notable attention to fit and comfort, including jackets, jerseys, bib shorts, and swimsuits that many customers find true to size or slightly snug but comfortable for performance. Shipping is a standout strength, with super fast delivery and careful packaging, often arriving with branded tote bags and added touches like integrated bag accessories and stickers. Customers highlight sturdy construction and materials that perform well in cold to warm conditions, with many praising warmth, breathability, colorful designs, and European manufacturing. The shopping experience is described as reliable and user-friendly, with helpful size guidance and frequent repeat purchases from satisfied cyclists.
Reviews 2, 3 and 4 stars
Reset filtersM
Rating: 4 out of 5
Very good quality swimsuit but a bit tight at the bottom
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A
Rating: 3 out of 5
I am missing part of the delivery that I am still waiting for
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B
Rating: 4 out of 5
Top item but unfortunately the delivery is too long
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C
Rating: 4 out of 5
The t-shirt is of good quality and very nice. Unfortunately, it is a bit too big for me. It is indeed more of a "S" for men than for women...
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F
Rating: 3 out of 5
The size guide does not match reality. Take one size up. I would like to exchange my cycling jersey but the larger size does not seem to be available.
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A
Rating: 4 out of 5
Very beautiful swimsuit and very comfortable shorts. A clear delivery service. I appreciate it, can't wait to see the 2026 collection!
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N
Rating: 4 out of 5
1 top output
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M
Rating: 4 out of 5
Good product. The finishes are not perfect, at some seams the threads stick out
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C
Rating: 2 out of 5
I am still waiting for feedback from your advisors regarding a stock issue with my order...
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F
Rating: 4 out of 5
The order of 22/01/25 is my 7th with CdF. Only one mishap in a delivery that was immediately taken care of by the team and was quickly resolved. As for the ordered products, nothing to complain about regarding the quality and comfort of the clothing, here winter jackets.
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A
Rating: 4 out of 5
Good design Good price
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A
Rating: 4 out of 5
A bit long delivery time
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L
Rating: 4 out of 5
Short delivery time.
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F
Rating: 4 out of 5
Hello. Regarding the quality of the products, no negative remarks as I am very satisfied. For the first time, I encountered problems with the last order, but I still want to thank the team for addressing the issue and following up to ensure the delivery went smoothly. Thank you.
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F
Rating: 4 out of 5
Everything is perfect
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R
Rating: 4 out of 5
Fast delivery and quality products
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L
Rating: 2 out of 5
Delivery problem
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V
Rating: 3 out of 5
Attention, the jerseys fit very tightly!
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A
Rating: 4 out of 5
Product conforms to the description, delivery time a bit longer than expected
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E
Rating: 3 out of 5
Good products unfortunately missing 1 product at delivery
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J
Rating: 4 out of 5
I have known it for a short time, but it seems serious and qualitative
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F
Rating: 4 out of 5
Good product and correct delivery time.
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A
Rating: 2 out of 5
Poor quality product (or price too high compared to the quality)
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Response from Chef de File
Hello A****n, Thank you for your message. For what reason(s) do you find our premium white socks to be of poor quality? Knowing that you ordered them in several copies, do not hesitate to return those that you have not used in order to proceed with the refund for them. We remain at your disposal. Wishing you a pleasant day, Luca - The Chef de File team
E
Rating: 4 out of 5
Hello, Order received very quickly, too bad there was a size error! I returned the item for exchange, without any problem. After three days, new shorts received, the quality is definitely there, the side pockets are well positioned! Not yet tested on a long distance
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L
Rating: 4 out of 5
Jersey as described and very nice design, beautiful cut, durability to be seen after several washes, delivery in 3 days all good. Only downside, the price
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F
Rating: 4 out of 5
Excellent quality product that looks very comfortable
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G
Rating: 4 out of 5
Hello, very good product but not the right size.
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T
Rating: 3 out of 5
A label came off the shorts as soon as I took it out of the packaging. A bit of a shame for new equipment.
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A
Rating: 3 out of 5
A product error upon delivery! Too bad everything else was perfect
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F
Rating: 3 out of 5
Very good quality products but the photos and descriptions are not representative! Different color, short sleeve clothing not indicated in the product sheet and ambiguous in the photo. On the other hand, the canvas bag with the order is nice. The order arrived quickly. Too bad.
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Response from Chef de File
Hello Fabien, Thank you for your complete feedback. We try to represent our products as best as possible through several photos (in studio, in detail, and in action) as well as in the product description. Both for the color and for the technical aspect. Sorry that the product did not meet your expectations and that the black vest on a black jacket may have misled you. This is why we zoom in on our products so that you can see the details of it before purchase and that we indicated in the product sheet, among other things, 'discover our new sleeveless windbreaker vest'... We remain at your disposal, Luca - The Chef de File team
C
Rating: 3 out of 5
Too bad the sizes don't match... Size small. So returning the product: shipping costs at our expense for the purchase + shipping costs at our expense for the return!! Loss of money.
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Response from Chef de File
Hello, Thank you for your feedback. Sorry that our offer to exchange the jersey for a larger size did not suit you. The products run small because it is the norm for a comfort and performance aspect to fit close to the body, and as we indicate on our size guide: 'Please note that these products fit very close to the body. Don't hesitate to take a size up if in doubt!'. It is in this sense that we advise people who want the jersey to be more 'ample' to go for a size up. Wishing you a good day, Luca - The Chef de File team
F
Rating: 4 out of 5
Delivery times respected. Free delivery to pickup points is a good idea.
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J
Rating: 4 out of 5
Even though the delivery was a bit long... still quality products at an affordable price.
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V
Rating: 4 out of 5
Cycling with a touch of modernity. French, but it's a shame that it's produced in Italy.
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A
Rating: 4 out of 5
Pretty jersey and received quickly,
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A
Rating: 4 out of 5
Good quality jersey, slightly tight under the armpits, we'll see if it's bothersome on long rides. High prices despite the promotion.
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A
Rating: 3 out of 5
I have no real knowledge of the company. I give it an average rating
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A
Rating: 3 out of 5
Very long delivery time, 12 days... Shipping costs too high! No indication that the site and therefore the teams are on vacation on the website. It's a shame. I understand and it is legitimate to have vacations but maybe indicating it on the site would be worth considering.
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Response from Chef de File
Hello Camille, Thank you for your feedback. Indeed, our apologies for the longer order processing time than usual during the August period (which was however notified on the announcement bar of our site). The package being shipped from Monaco, we have additional transport costs (https://chefdefile.com/pages/livraison). For example, in our shipping policy, the transport costs are at our expense for an order similar to yours shipped within mainland France. We understand that the design of our marinière may not appeal to everyone and that is perfectly normal. However, on the product page of the jersey, there are images of the outfit in 3D as well as photos of the jersey worn that highlight the design and the traditional lines of the marinière reworked to give a breaking effect. We remain at your disposal. Wishing you a good day, Luca - The Chef de File team
A
Rating: 4 out of 5
Nice brand and beautiful choices
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