Customer reviews of Chef de File

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 208 published reviews

Summary of reviews

Chef de File consistently delivers high-quality athletic wear with notable attention to fit and comfort, including jackets, jerseys, bib shorts, and swimsuits that many customers find true to size or slightly snug but comfortable for performance. Shipping is a standout strength, with super fast delivery and careful packaging, often arriving with branded tote bags and added touches like integrated bag accessories and stickers. Customers highlight sturdy construction and materials that perform well in cold to warm conditions, with many praising warmth, breathability, colorful designs, and European manufacturing. The shopping experience is described as reliable and user-friendly, with helpful size guidance and frequent repeat purchases from satisfied cyclists.

Reviews 3 and 5 stars

Reset filters
R
Rémi A.
Rating: 5 out of 5
following a purchase from 04/06/2024
Extremely pleasant jersey to wear in high summer heat, however after about ten outings, some seams have loosened, I informed customer service, who was responsive and we were able to find a solution quickly. I recommend Chef de File!
Translated reviews
E
Edgar G.
Rating: 5 out of 5
following a purchase from 11/08/2024
Very good product
Translated reviews
B
Bruno J.
Rating: 5 out of 5
following a purchase from 06/08/2024
Conforms to the description! Great product
Translated reviews
M
Marc S.
Rating: 5 out of 5
following a purchase from 21/07/2024
very good responsiveness. Product very well finished but size very small
Translated reviews
B
Baptiste R.
Rating: 5 out of 5
following a purchase from 25/07/2024
Great. Fast delivery and super quality product
Translated reviews
V
Vincent F.
Rating: 3 out of 5
following a purchase from 24/03/2024
Attention, the jerseys fit very tightly!
Translated reviews
E
Eric V.
Rating: 5 out of 5
following a purchase from 24/07/2024
Very nice quality jersey
Translated reviews
C
Clem J.
Rating: 5 out of 5
following a purchase from 21/07/2024
Very nice products, well cut and very pleasant to wear
Translated reviews
E
Eric P.
Rating: 5 out of 5
following a purchase from 20/07/2024
Perfectly in line with my expectations. Best regards
Translated reviews
F
Fanny R.
Rating: 5 out of 5
following a purchase from 17/07/2024
Fast delivery. Very good quality cycling t-shirt (poto flo edition)
Translated reviews
E
Eric B.
Rating: 3 out of 5
following a purchase from 16/07/2024
Good products unfortunately missing 1 product at delivery
Translated reviews
J
Jérémy M.
Rating: 5 out of 5
following a purchase from 11/07/2024
Fast shipping and reception.
Translated reviews
G
Grelaud M.
Rating: 5 out of 5
following a purchase from 03/07/2024
Very good quality products.
Translated reviews
C
Cyprien M.
Rating: 5 out of 5
following a purchase from 10/07/2024
Very good product. Speed in shipping, available if there is a problem, etc.
Translated reviews
O
Olivier K.
Rating: 5 out of 5
following a purchase from 01/07/2024
Perfect and fast shipping
Translated reviews
L
Léo D.
Rating: 5 out of 5
following a purchase from 24/06/2024
Good quality outfits made in France. After being very disappointed with the quality of the seams of the shorts from Castelli, those from Chef de File guarantee comfort and seam strength, as well as for the jersey.
Translated reviews
F
Fabien Noel Z.
Rating: 5 out of 5
following a purchase from 27/06/2024
Very good products, order processed quickly and package delivered in a short time. Very satisfied with the website. The products are well presented.
Translated reviews
R
Regis D.
Rating: 5 out of 5
following a purchase from 26/06/2024
Since I started ordering from the leader, I have always been very satisfied. Excellent quality products.
Translated reviews
B
Bastien R.
Rating: 5 out of 5
following a purchase from 10/03/2024
Good order tracking The product is beautiful :)
Translated reviews
L
Lucie D.
Rating: 5 out of 5
following a purchase from 15/06/2024
Very high quality jersey and shorts, pocket with practical closure, well cut, received quickly.
Translated reviews
M
Mathieu C.
Rating: 5 out of 5
following a purchase from 17/06/2024
Very good products, pleasant to wear and with very nice designs
Translated reviews
B
Bernard L.
Rating: 5 out of 5
following a purchase from 14/06/2024
Nice item pleasant to wear. A little cheaper and I would have bought two!
Translated reviews
J
Joel D.
Rating: 5 out of 5
following a purchase from 12/06/2024
Very fast delivery. Top products for the gravel range; quality of the shorts, look and comfort of the polos
Translated reviews
O
Octavie M.
Rating: 5 out of 5
following a purchase from 10/06/2024
The post lost the package. The response from the leader was quick and efficient. The new shipment arrived 24 hours later. OM
Translated reviews
S
Sylvain C.
Rating: 5 out of 5
following a purchase from 21/05/2024
Top-notch, very fast, super quality socks. I highly recommend.
Translated reviews
C
Christophe I.
Rating: 5 out of 5
following a purchase from 04/03/2024
Very nice and good product
Translated reviews
G
Grelaud M.
Rating: 5 out of 5
following a purchase from 17/11/2023
Excellent shorts
Translated reviews
C
Camille H.
Rating: 5 out of 5
following a purchase from 08/05/2024
Fast and convenient delivery time despite the public holidays. The quality and aesthetics of the products are on point!
Translated reviews
G
Grégoire D.
Rating: 5 out of 5
following a purchase from 27/04/2024
Satisfactory delivery times despite the many public holidays during this period in May.
Translated reviews
A
Acheteur Vérifié A.
Rating: 5 out of 5
following a purchase from 31/01/2024
I had a jersey and shorts made to measure for the Liège Bastogne Liège in collaboration with the League Against Cancer. Quality product, deadline respected. The design team is top-notch, and very responsive to requested changes. A BIG THANK YOU to Thomas (sales) for our exchanges, his responsiveness, professionalism, and friendliness!!! I recommend 100% Etienne
Translated reviews
R
Raphael K.
Rating: 5 out of 5
following a purchase from 18/04/2024
Delivery and after-sales service very fast and very nice, nothing to complain about!
Translated reviews
T
Thomas V.
Rating: 3 out of 5
following a purchase from 16/04/2024
A label came off the shorts as soon as I took it out of the packaging. A bit of a shame for new equipment.
Translated reviews
C
Clement M.
Rating: 5 out of 5
following a purchase from 16/04/2024
I recently discovered the Chef de File brand and I recommend it 100%. Their sales and after-sales service was attentive and very professional when my package did not reach me correctly due to the carrier. They reshipped the order very quickly and the exchanges were very smooth. A big thank you to them
Translated reviews
B
Baptiste R.
Rating: 5 out of 5
following a purchase from 02/04/2024
Very good!
Translated reviews
C
Clement M.
Rating: 5 out of 5
following a purchase from 03/04/2024
Good
Translated reviews
T
Thierry F.
Rating: 5 out of 5
following a purchase from 02/04/2024
Very satisfied with my purchase I love it
Translated reviews
A
Alexandre A.
Rating: 3 out of 5
following a purchase from 27/03/2024
A product error upon delivery! Too bad everything else was perfect
Translated reviews
B
Bruno B.
Rating: 5 out of 5
following a purchase from 23/03/2024
Very satisfied
Translated reviews
F
Fabien D.
Rating: 3 out of 5
following a purchase from 22/03/2024
Very good quality products but the photos and descriptions are not representative! Different color, short sleeve clothing not indicated in the product sheet and ambiguous in the photo. On the other hand, the canvas bag with the order is nice. The order arrived quickly. Too bad.
Translated reviews
Response from Chef de File
Hello Fabien, Thank you for your complete feedback. We try to represent our products as best as possible through several photos (in studio, in detail, and in action) as well as in the product description. Both for the color and for the technical aspect. Sorry that the product did not meet your expectations and that the black vest on a black jacket may have misled you. This is why we zoom in on our products so that you can see the details of it before purchase and that we indicated in the product sheet, among other things, 'discover our new sleeveless windbreaker vest'... We remain at your disposal, Luca - The Chef de File team
P
Philippe S.
Rating: 5 out of 5
following a purchase from 12/03/2024
Nice finish and pleasant to wear, we'll see over time but nothing suggests a lack of durability. Winter jacket given for 0-10°C but rather 5-15°C for me, unless you multiply layers above and below.
Translated reviews