Customer reviews of Chez Mademoiselle

9,3 /10

Based on 779 published reviews

5 655 84% 4 54 7% 3 19 2% 2 17 2% 1 34 4%

Summary of reviews

The store consistently delivers on product quality and workmanship, with many customers noting beautiful, high-quality lingerie, organza bras, and carefully crafted nightgowns that meet expectations and look as described. Delivery and packaging are repeatedly described as fast or careful, with items arriving in good condition and well-wrapped, and the service experience is praised as reliable and attentive, including friendly staff and smooth returns when needed. The product range and fit are highlighted as a strength, with a large selection, accurate items, and a straightforward ordering process that often meets or exceeds expectations in timing and order accuracy. Overall, customers appreciate the dependable service, strong product presentation, and thoughtful packaging, reflecting a positive shopping experience.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 21/06/2023 à 18h49

Great!

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Marie Louise

Published on 20/06/2023 à 12h12

Wide range of products. Easy ordering process. Fast delivery. Tracking facility.

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Thérèse

Published on 13/06/2023 à 12h26

Very pleased

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Jennifer

Published on 12/06/2023 à 15h23

Top!

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Acheteur Vérifié

Published on 05/06/2023 à 05h44

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Acheteur Vérifié

Published on 03/06/2023 à 15h45

Delighted

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Acheteur Vérifié

Published on 03/06/2023 à 09h04

Product unusable and painful Very expensive

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Cassandre

Published on 29/05/2023 à 11h41

Careful and timely delivery

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Martine

Published on 29/05/2023 à 10h52

Impeccable

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Charline

Published on 28/05/2023 à 14h29

The fact of not moving

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Evy

Published on 26/05/2023 à 16h42

Received quickly, beautiful item in beautiful packaging, I recommend?

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Claire

Published on 26/05/2023 à 11h22

very good fast delivery thanks for me prima donna is a very well made for a big bust it's perfect fit and support

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Adelia

Published on 22/05/2023 à 12h04

CLEAR

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Guy

Published on 21/05/2023 à 06h12

fast delivery

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Acheteur Vérifié

Published on 13/05/2023 à 10h24

Fast delivery Item as described Pleasant material

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Norbert

Published on 26/04/2023 à 20h11

Poor experience as item on shown as available on website was not in stock.

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Published on 19/04/2023 à 09h50

The site is very well done the deadlines are respected the product is superb

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Céline

Published on 15/04/2023 à 12h01

Perfect from start to finish!

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Chrystel

Published on 01/04/2023 à 09h36

Very good

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Nathalie

Published on 31/03/2023 à 10h20

Choice +++ Price Fast shipping

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Laurent

Published on 28/03/2023 à 10h58

I'm only talking about delivery. To this day my parcel has still not been delivered. Order placed on 18/03/2023 and it is now 28/03/2023. So MINIMUM 10 days and more

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Published on 24/03/2023 à 10h48

Very good service speed of shipment on time quality product

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Danièle

Published on 24/03/2023 à 10h29

Product corresponds to my expectations, delivery followed and fast, packaging of the product pretty and neat. I am very satisfied.

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Martine

Published on 20/03/2023 à 10h51

Very satisfied

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Acheteur Vérifié

Published on 17/03/2023 à 09h57

Everything conforms to the product

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Published on 14/03/2023 à 10h19

Delighted with my order

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Céline

Published on 13/03/2023 à 12h18

the welcome reserved for an exchange.

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Chrystel

Published on 04/03/2023 à 17h04

Delighted with my order

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Catherine

Published on 27/02/2023 à 17h06

Excellent!

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Acheteur Vérifié

Published on 23/02/2023 à 10h45

Fast order processing, compliant products, fast delivery, prompt refund.

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Acheteur Vérifié

Published on 19/02/2023 à 17h18

Chez Mademoiselle gave me false information. I ordered an item and was told that they only had it in a different color. When I asked when that item would be in stock again, I was told that the company had quit making it. On that basis, I ordered the other color. I later checked with the company that produces that item and learned that the company is indeed still producing it. I also became suspicious of Chez-Mademoiselle upon checking reviews for Colissimo, the delivery company used by Chez Mademoiselle, I discovered numerous complaints about its being fraudulent or charging large fees to get the package in the end. On the basis of the false information about the one product and the reports on Colissimo, I cancelled the order. Instead of canceling it, Chez Mademoiselle refunded part of the money and quickly sent out the rest of the order. I have not yet received the goods and so I cannot yet comment on Colissimo or on whether I will even receive the goods.

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Jeannine

Published on 18/02/2023 à 21h39

Fine

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Isabelle

Published on 18/02/2023 à 09h18

I am very disappointed I did not receive the package and you ask me my opinion???

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Muriel

Published on 16/02/2023 à 10h30

Fine

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Alice

Published on 13/02/2023 à 14h29

Advice.

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Published on 12/02/2023 à 14h33

I wanted to buy a small lace top but the item had a defect. Someone phoned to tell me that they couldn't send me the item in that condition. I was promptly reimbursed. It was very serious and friendly.

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Amaury

Published on 10/02/2023 à 09h02

Very good

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Chantal

Published on 09/02/2023 à 10h12

The lingerie is superb

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Anna

Published on 08/02/2023 à 10h37

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Chantal

Published on 08/02/2023 à 08h33

It's perfect!

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