Customer reviews of Chez Mademoiselle

9,3 /10

Based on 779 published reviews

5 655 84% 4 54 7% 3 19 2% 2 17 2% 1 34 4%

Summary of reviews

The store consistently delivers on product quality and workmanship, with many customers noting beautiful, high-quality lingerie, organza bras, and carefully crafted nightgowns that meet expectations and look as described. Delivery and packaging are repeatedly described as fast or careful, with items arriving in good condition and well-wrapped, and the service experience is praised as reliable and attentive, including friendly staff and smooth returns when needed. The product range and fit are highlighted as a strength, with a large selection, accurate items, and a straightforward ordering process that often meets or exceeds expectations in timing and order accuracy. Overall, customers appreciate the dependable service, strong product presentation, and thoughtful packaging, reflecting a positive shopping experience.

Reviews 1, 2, 3, 4 and 5 stars

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Published on 13/11/2020 à 17h09 following a purchase from 13/11/2020

Perfect

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Pierrette G.

Published on 13/11/2020 à 05h21 following a purchase from 13/11/2020

Thank you and good luck

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Charles R.

Published on 12/11/2020 à 17h53 following a purchase from 12/11/2020

I've ordered from Mademoiselle 4 times, and have always been very satisfied with the service. For my last delivery, during the November re-containment period, a small handwritten card slipped into the parcel thanked me for helping a small retailer get through this crucial period. I was delighted to have supported a tasteful business on a human scale. Thank you, Mademoiselle.

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Annie G.

Published on 06/11/2020 à 17h56 following a purchase from 06/11/2020

Very good product quality. Excellent service. Would recommend. Many thanks

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Paule

Published on 31/10/2020 à 14h44 following a purchase from 31/10/2020

very well

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Acheteur Vérifié

Published on 26/10/2020 à 17h54 following a purchase from 26/10/2020

The clothes fit perfectly and the delivery was fast. This is not the first time I've ordered.

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Philippe

Published on 23/10/2020 à 07h20 following a purchase from 23/10/2020

all is well

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Francoise N.

Published on 16/10/2020 à 14h51 following a purchase from 16/10/2020

VERY GOOD

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Rosa

Published on 19/09/2020 à 15h19 following a purchase from 19/09/2020

Todo perfecto

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Elisabeth G.

Published on 13/09/2020 à 07h25 following a purchase from 13/09/2020

It's my first order and I'm very satisfied.

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Jacques D.

Published on 08/09/2020 à 16h06 following a purchase from 08/09/2020

Everything was delivered promptly and the products were perfect.

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Irene

Published on 04/09/2020 à 15h56 following a purchase from 04/09/2020

Everything is very good: lingerie, nightgowns, swimwear, telephone reception (I buy by mail order when I can't come to Bordeaux), it's really excellence! Irène Pantalacci

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Acheteur Vérifié

Published on 28/08/2020 à 09h50 following a purchase from 28/08/2020

Very happy with my purchase and the mademoiselle website! Thank you

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Virg.

Published on 27/08/2020 à 17h43 following a purchase from 27/08/2020

Perfect

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Nadege

Published on 23/08/2020 à 12h35 following a purchase from 23/08/2020

Very serious

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Edith P.

Published on 21/08/2020 à 10h35 following a purchase from 21/08/2020

1st order, everything is great: order, order tracking, fast delivery. I recommend this site.

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Martine

Published on 20/08/2020 à 17h53 following a purchase from 20/08/2020

Very good!!!

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Isabelle

Published on 17/08/2020 à 16h03 following a purchase from 17/08/2020

Size error

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Rejane B.

Published on 17/08/2020 à 07h09 following a purchase from 17/08/2020

Hello, no info on delivery, still nothing received after a week of ordering.

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Alice

Published on 11/08/2020 à 08h08 following a purchase from 11/08/2020

I put average for the delivery, it is for colissimo. Chez Mademoiselle dispatches orders quickly, but colissimo doesn't always meet its deadlines.

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Agnes

Published on 08/08/2020 à 16h50 following a purchase from 08/08/2020

Beautiful underwear set!

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Marie P.

Published on 06/08/2020 à 19h55 following a purchase from 06/08/2020

perfect, thank you

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Acheteur Vérifié

Published on 03/08/2020 à 05h27 following a purchase from 03/08/2020

Choice , advice by phone , I recommend

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Françoise

Published on 30/07/2020 à 13h37 following a purchase from 30/07/2020

Rare are the sites that don't refund a return in full. It's obvious that I won't be renewing any orders and I wouldn't recommend sending you any.

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Published on 29/07/2020 à 15h07 following a purchase from 29/07/2020

I had to wait for my delivery and make 2 trips to the post office to pick up my parcel.

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Martine L.

Published on 26/07/2020 à 17h05 following a purchase from 26/07/2020

Summary packaging for a top-of-the-range product, no hygienic protection for the purchase of an ERES swimsuit, very fast 2-day delivery.

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Michèle D.

Published on 23/07/2020 à 16h11 following a purchase from 23/07/2020

Top customer service. They take the time to call us if a product is missing or in a different color. I warmly recommend

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Mickael

Published on 12/07/2020 à 13h07 following a purchase from 12/07/2020

Beautiful set, neat packaging and good advice on choosing the right product.

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Alice

Published on 20/06/2020 à 06h33 following a purchase from 20/06/2020

Good advice , large choice of quality. Delivery by post.

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Acheteur Vérifié

Published on 09/06/2020 à 06h55 following a purchase from 09/06/2020

The gift arrived on Monday, so after Mother's Day ... I had planned well in terms of day The package itself is very good

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Marie A.

Published on 07/06/2020 à 15h34 following a purchase from 07/06/2020

perfect

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Bea

Published on 30/05/2020 à 14h54 following a purchase from 30/05/2020

No stock

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Rafael

Published on 29/05/2020 à 14h49 following a purchase from 29/05/2020

Very good service.

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Evelyne S.

Published on 28/05/2020 à 14h03 following a purchase from 28/05/2020

Very satisfied.

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Dominique

Published on 25/05/2020 à 02h00 following a purchase from 25/05/2020

Impeccable service and quality Thank you, an address not to be forgotten.

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John

Published on 20/05/2020 à 07h36 following a purchase from 20/05/2020

Received in good time, but the packaging was limited. The bubble envelope didn't close properly due to the size of the product, wrapped in gift paper since it's for a gift, not yet opened so no opinion on the product itself.

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Anne

Published on 18/05/2020 à 11h42 following a purchase from 18/05/2020

perfect thank you very much!

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Acheteur Vérifié

Published on 15/05/2020 à 17h21 following a purchase from 15/05/2020

order received very quickly, clothes conform.

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Sylvie

Published on 08/05/2020 à 12h21 following a purchase from 08/05/2020

Hello ! Absolutely delighted with my order in every respect: order placement, product quality, speed of delivery (thank you for the free shipping)... Just one comment on the product description: you don't mention that this tunic has long sleeves (even though you can tell from the photo) or that it has very pretty beaded embroidery on the neckline...

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Panek C.

Published on 04/05/2020 à 06h19 following a purchase from 04/05/2020

Very good site, easy navigation and fast shipping

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