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K
Rating: 5 out of 5
Well done website and fast delivery.
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Customer reviews of Chez Mademoiselle
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 774 published reviews
Summary of reviews
Chez Mademoiselle consistently delivers on product quality and careful packaging, with many mentions of items arriving in perfect condition, well-wrapped, and matching descriptions. The delivery and shipping are described as fast and reliable, with items often arriving within the stated timeframe and orders arriving quickly, while staff and service are noted as friendly, helpful, and efficient. There is frequent emphasis on a wide selection and successful satisfaction with purchases, including well-made lingerie and nightdresses, careful packaging, and smooth returns or exchanges when needed. Overall, customers praise the reliability, quality craftsmanship, attentive service, and the breadth of options available.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Excellent quality products, I took the opportunity to get some for my mother!
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B
Rating: 4 out of 5
Fine
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H
Rating: 5 out of 5
Very nice swimsuit and the size is good which was suggested by the person on the phone.
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A
Rating: 5 out of 5
Delighted
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A
Rating: 2 out of 5
I don't have any tracking information for my order of over 200: are the items in stock or not? What is the approximate delivery time? Has the order been shipped? If so, what are the carrier's details? etc. I do not recommend this site.
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Response from Chez Mademoiselle
Dear customer, delivery times are notified when selecting sizes and quantities. Your tracking number is automatically sent as soon as your order is dispatched. But maybe it's in your spam folder?
A
Rating: 5 out of 5
very happy with the welcome on the phone and delighted to see and note that the sweaters ordered arrived very quickly at their destination and in very good condition Thank you.
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M
Rating: 5 out of 5
Delighted with my purchase. The pretty handmade packaging is a pleasure!
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G
Rating: 5 out of 5
team attentive and ready to satisfy the customer thank you
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C
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
Order delivered very quickly
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P
Rating: 5 out of 5
Excellent!
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S
Rating: 5 out of 5
Very satisfied
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M
Rating: 4 out of 5
Excellent quality products, a site that showcases them and is very easy to use.
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M
Rating: 5 out of 5
The order arrived on time, but a part was missing - phone call to a very friendly and efficient interlocutor. The missing part was sent the same day and received.
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A
Rating: 5 out of 5
Great!
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M
Rating: 5 out of 5
very good contact by phone...order received on time...free return facilitated by the colissimo voucher offered
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B
Rating: 5 out of 5
Very satisfied with my product
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R
Rating: 5 out of 5
xx
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A
Rating: 5 out of 5
The order was received very quickly. Thank you very much.
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A
Rating: 5 out of 5
Excellent!
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S
Rating: 5 out of 5
Fast and careful shipping. Quality products.
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N
Rating: 5 out of 5
Top!
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L
Rating: 5 out of 5
My usual saleswoman didn't have the size or color I wanted.
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M
Rating: 5 out of 5
At the top!
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A
Rating: 5 out of 5
Everything is well organized!
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A
Rating: 5 out of 5
Very pleased
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B
Rating: 2 out of 5
I've been waiting 10 days for news of my order: no communication, when will it be sent? On the other hand, advertisements arrive regularly. What's the point of encouraging consumers to buy if you can't deliver?
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C
Rating: 5 out of 5
Fast delivery. Everything was great.
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C
Rating: 5 out of 5
good information, respect for deadlines
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S
Rating: 4 out of 5
Well done site but delivery time not fast, 1 week even paying a supplement a delivery under 24h . Packaging of the goods very average, in an envelope of poor quality, the clothes had been removed from their original packaging, just a tissue paper and a plastic envelope of poor quality.
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A
Rating: 5 out of 5
delighted with my experience, careful and fast delivery, possibility of exchange if a problem on a size....I will remain a customer.
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C
Rating: 5 out of 5
Excellent quality lingerie, fast delivery and staff who go out of their way to satisfy us.
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A
Rating: 5 out of 5
The softness of the garment
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J
Rating: 5 out of 5
Very pleased
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A
Rating: 5 out of 5
the 2 underpulls I bought aren't my first, but over time the cuff ends fray and wash out, so it's impossible to wear them outside the house. I would like to point out that they are nevertheless so comfortable, cosy and warm that I can't do without them. Great article
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A
Rating: 1 out of 5
I didn't get it!!!
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M
Rating: 5 out of 5
very good service . The shipment arrived on time.
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C
Rating: 1 out of 5
I received the wrong size! 85 a instead of 95 a! Unfortunately I realized this too late, after trying it on. I was also given to understand that the 95a size didn't exist, so I would have at least needed the 90a!
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D
Rating: 5 out of 5
Great!
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