Customer reviews of Chez Mademoiselle

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 774 published reviews
5 652 84% 4 54 7% 3 18 2% 2 17 2% 1 33 4%

Summary of reviews

Chez Mademoiselle consistently delivers on product quality and careful packaging, with many mentions of items arriving in perfect condition, well-wrapped, and matching descriptions. The delivery and shipping are described as fast and reliable, with items often arriving within the stated timeframe and orders arriving quickly, while staff and service are noted as friendly, helpful, and efficient. There is frequent emphasis on a wide selection and successful satisfaction with purchases, including well-made lingerie and nightdresses, careful packaging, and smooth returns or exchanges when needed. Overall, customers praise the reliability, quality craftsmanship, attentive service, and the breadth of options available.

Reviews 1, 2, 4 and 5 stars

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P
Pascale J.
Rating: 5 out of 5
following a purchase from 23/06/2025
Perfect, fast, serious
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Sylvie S.
Rating: 5 out of 5
following a purchase from 22/06/2025
Everything is perfect
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marie france B.
Rating: 5 out of 5
following a purchase from 22/06/2025
I am satisfied but I should have taken size 105E instead of 110E
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Fernande C.
Rating: 5 out of 5
following a purchase from 25/06/2025
Spot on
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Sabine H.
Rating: 4 out of 5
following a purchase from 23/06/2025
Great product, great phone contact! I recommend!
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Pascale H.
Rating: 5 out of 5
following a purchase from 13/06/2025
Delighted with good products
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MARIE GABRIELL J.
Rating: 5 out of 5
following a purchase from 11/06/2025
Great products, I am delighted
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Cécilie B.
Rating: 5 out of 5
following a purchase from 11/06/2025
Perfect
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Christine S.
Rating: 5 out of 5
following a purchase from 13/06/2025
Perfect
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Sylvie M.
Rating: 5 out of 5
following a purchase from 12/06/2025
Very good
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Irmantas P.
Rating: 1 out of 5
following a purchase from 10/06/2025
Worst support. Not everything that was ordered was done.
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Valerie L.
Rating: 5 out of 5
following a purchase from 09/06/2025
Perfect
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Anne-Marie T.
Rating: 5 out of 5
following a purchase from 30/05/2025
I had to return the package because it didn't fit, everything went well. Thank you, I recommend.
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christine D.
Rating: 4 out of 5
following a purchase from 26/05/2025
Ordered exactly as described! However, my request for slightly different shipping was not taken into account. That's a shame!
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jean. jacques W.
Rating: 5 out of 5
following a purchase from 21/05/2025
practically the only store that offers the Wacoal wireless collection.
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John Y.
Rating: 2 out of 5
following a purchase from 04/03/2025
Purchasing on-line was easy, but the waiting time of 3 months due to stock out was excessive. This vendor needs to provide reliable information about goods in stock, or give firm delivery dates. Though it is a problem with many online retailers, this was by far the worst experience I have had.
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Marie-Claire H.
Rating: 5 out of 5
following a purchase from 22/05/2025
Satisfied
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Michele H.
Rating: 4 out of 5
following a purchase from 18/05/2025
First order, I am satisfied
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Mireille C.
Rating: 5 out of 5
following a purchase from 19/05/2025
Item received well. The package was well wrapped. Mondial Relay is very serious. The person I contacted by phone before placing the order for information was very kind and serious. I appreciate a lot Chez Mademoiselle
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Rosemarie G.
Rating: 4 out of 5
following a purchase from 16/05/2025
I didn't evaluate my measurements well, the product is a bit too tight for me, but for the rest, I was satisfied, as always when I contact this brand. It's better to try in-store anyway, it's more reliable!
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Sabine L.
Rating: 5 out of 5
following a purchase from 11/05/2025
Very nice collection of lingerie, good quality that lasts over time. I love the Pri Madonna brand
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Rose D.
Rating: 5 out of 5
following a purchase from 13/05/2025
Satisfied
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Typhaine P.
Rating: 5 out of 5
following a purchase from 01/05/2025
very good
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marie-laure D.
Rating: 5 out of 5
following a purchase from 02/05/2025
Phone contact, always very pleasant, and good advice, thank you to the team
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Michèle U.
Rating: 5 out of 5
following a purchase from 06/05/2025
Beautiful quality item (Lise Charmel). Pleasant site to browse. Immediate processing of my order. Excellent follow-up and super fast delivery. Well packaged item. Thank you to "Chez Mademoiselle".
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Christine C.
Rating: 5 out of 5
following a purchase from 16/04/2025
Beautiful product at an interesting price, good transaction.
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Dominique D.
Rating: 5 out of 5
following a purchase from 23/04/2025
Very good
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Michelle A.
Rating: 5 out of 5
following a purchase from 16/04/2025
Perfect product, delivered quickly, everything is fine.
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Louisette G.
Rating: 5 out of 5
following a purchase from 06/04/2025
very good service
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Gaelle D.
Rating: 4 out of 5
following a purchase from 04/04/2025
Quality of the bandeau is a bit light
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PHILIPPE P.
Rating: 5 out of 5
following a purchase from 09/04/2025
Good
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Caroline L.
Rating: 5 out of 5
following a purchase from 06/04/2025
The order met all my expectations.
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Pascale F.
Rating: 5 out of 5
following a purchase from 19/03/2025
Always satisfied with the items received and the delivery of the package!
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Sanna H.
Rating: 5 out of 5
following a purchase from 02/04/2025
Everything went smoothly. Fast delivery.
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Ch N.
Rating: 5 out of 5
following a purchase from 22/03/2025
Okay but delivered 5 days late compared to the emails which caused concern!
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Emilia R.
Rating: 5 out of 5
following a purchase from 23/03/2025
Perfect
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Nathalie M.
Rating: 5 out of 5
following a purchase from 26/03/2025
Excellent service Very nice product
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Marybeth S.
Rating: 1 out of 5
following a purchase from 10/03/2025
I received a damaged bathing suit and they're saying there's no returns and I need someone to replace this. It's a $150 bathing suit that I can't wear.
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marcelle M.
Rating: 5 out of 5
following a purchase from 14/03/2025
10/10
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Germaine P.
Rating: 5 out of 5
following a purchase from 06/03/2025
Quality items and very nicely packaged.
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