Chez Mademoiselle consistently delivers on product quality and careful packaging, with many mentions of items arriving in perfect condition, well-wrapped, and matching descriptions. The delivery and shipping are described as fast and reliable, with items often arriving within the stated timeframe and orders arriving quickly, while staff and service are noted as friendly, helpful, and efficient. There is frequent emphasis on a wide selection and successful satisfaction with purchases, including well-made lingerie and nightdresses, careful packaging, and smooth returns or exchanges when needed. Overall, customers praise the reliability, quality craftsmanship, attentive service, and the breadth of options available.
Good quality. A little expensive though. The parcel arrived well after Christmas.
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Daniel D.
Rating: 4 out of 5
following a purchase from 24/11/2023
A little less satisfied this time, because the fabric is very nice but too light and transparent. I don't think this was specified in the description.
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françoise M.
Rating: 4 out of 5
following a purchase from 18/10/2023
Products meet my expectations, very pleasant body
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Micheline T.
Rating: 4 out of 5
following a purchase from 17/10/2023
I've been a customer for several years now, and I'm always satisfied with the quality of the product and the timely delivery.
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Akbota B.
Rating: 1 out of 5
following a purchase from 08/10/2023
very looooong delivery! actually my order yet don’t shipped to my adress(((
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François J.
Rating: 4 out of 5
following a purchase from 07/10/2023
good
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SOPHIA I.
Rating: 4 out of 5
following a purchase from 27/08/2023
Excellent service. Thank you!
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Simone G.
Rating: 4 out of 5
following a purchase from 06/08/2023
The nightdress is a little long for its size.
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Martine A.
Rating: 2 out of 5
following a purchase from 26/07/2023
Delivery a little long for my taste
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Elisabeth D.
Rating: 2 out of 5
following a purchase from 17/07/2023
It's a shame, the products are pretty, but they must be in stock and know it when ordering I'm still missing 1 product out of 2 Already paid and I'm still waiting.
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Sophie
Rating: 4 out of 5
Fine
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Patrizia
Rating: 1 out of 5
Non ho ricevuto il pacco. Il numero della spedizione risulta non valido. potete verificare? Grazie
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Response from Chez Mademoiselle
Hello Patricia
Your parcel will be delivered on Monday July 5th by the carrier.
I hope your order is satisfactory.
Have a nice day
Diane
A
Acheteur Vérifié
Rating: 4 out of 5
Great!
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A
Acheteur Vérifié
Rating: 1 out of 5
.
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A
Acheteur Vérifié
Rating: 1 out of 5
Product unusable and painful Very expensive
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Norbert
Rating: 1 out of 5
Poor experience as item on shown as available on website was not in stock.
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Laurent
Rating: 1 out of 5
I'm only talking about delivery. To this day my parcel has still not been delivered. Order placed on 18/03/2023 and it is now 28/03/2023. So MINIMUM 10 days and more
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A
Acheteur Vérifié
Rating: 1 out of 5
Chez Mademoiselle gave me false information. I ordered an item and was told that they only had it in a different color. When I asked when that item would be in stock again, I was told that the company had quit making it. On that basis, I ordered the other color. I later checked with the company that produces that item and learned that the company is indeed still producing it. I also became suspicious of Chez-Mademoiselle upon checking reviews for Colissimo, the delivery company used by Chez Mademoiselle, I discovered numerous complaints about its being fraudulent or charging large fees to get the package in the end. On the basis of the false information about the one product and the reports on Colissimo, I cancelled the order. Instead of canceling it, Chez Mademoiselle refunded part of the money and quickly sent out the rest of the order. I have not yet received the goods and so I cannot yet comment on Colissimo or on whether I will even receive the goods.
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J
Jeannine
Rating: 4 out of 5
Fine
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Isabelle
Rating: 1 out of 5
I am very disappointed I did not receive the package and you ask me my opinion???
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Muriel
Rating: 4 out of 5
Fine
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Anna
Rating: 1 out of 5
.
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Jane
Rating: 4 out of 5
very friendly on the phone very competent with all my questions very satisfied
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Sophie
Rating: 4 out of 5
Very good product. Delivery was complicated due to loss of package.
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Mireille
Rating: 1 out of 5
I STILL HAVEN'T RECEIVED MY PACKAGE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Denise
Rating: 1 out of 5
.
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Françoise
Rating: 4 out of 5
Fine
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Marc
Rating: 1 out of 5
.
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A
Acheteur Vérifié
Rating: 2 out of 5
I thought I had ordered an SG without underwiring.
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A
Acheteur Vérifié
Rating: 2 out of 5
Ordered EAEGWEOTP 10 days ago. Still no sign of the merchandise or message that it has been sent :(
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Sophie
Rating: 4 out of 5
Personalized follow-up of my order even though the item ordered did not exist. The person who called me was perfectly kind and professional.
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A
Acheteur Vérifié
Rating: 1 out of 5
Nothing has arrived yet. Not even a message.
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A
Acheteur Vérifié
Rating: 1 out of 5
I had chosen express delivery (within 1 working day) at extra cost, but it took 6 days!!!! On top of that, they harass me with a lot of advertising messages, and it's not possible to unsubscribe from the site!!!!
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Acheteur Vérifié
Rating: 4 out of 5
Good service, good product. Waiting because product not in stock
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Florence
Rating: 1 out of 5
Still nothing received Order dated two more than 15 days ago
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Anna
Rating: 2 out of 5
.
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D
D.
Rating: 4 out of 5
Satisfied
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M
Mag
Rating: 2 out of 5
I haven't received my order yet, so either the product wasn't in stock or delivery times are very long.
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Sarah
Rating: 1 out of 5
It's perfect!
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