Customer reviews of Chez Mademoiselle

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 779 published reviews

Summary of reviews

The store consistently delivers on product quality and workmanship, with many customers noting beautiful, high-quality lingerie, organza bras, and carefully crafted nightgowns that meet expectations and look as described. Delivery and packaging are repeatedly described as fast or careful, with items arriving in good condition and well-wrapped, and the service experience is praised as reliable and attentive, including friendly staff and smooth returns when needed. The product range and fit are highlighted as a strength, with a large selection, accurate items, and a straightforward ordering process that often meets or exceeds expectations in timing and order accuracy. Overall, customers appreciate the dependable service, strong product presentation, and thoughtful packaging, reflecting a positive shopping experience.

Reviews 1, 3, 4 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
Your professionalism and the delicate attention to detail in the presentation of the lingerie; we've already spoken on the phone: I greatly appreciated your courtesy and desire to satisfy me to the best of my ability; I'd like to thank the entire "Chez Mademoiselle" team. Faithfully B.EUSEBIO
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Nadine
Rating: 5 out of 5
All very well!
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery . Very comfortable quality products
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Mireille
Rating: 1 out of 5
I STILL HAVEN'T RECEIVED MY PACKAGE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
It's perfect!
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Denise
Rating: 1 out of 5
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Henri-Pierre
Rating: 5 out of 5
At the top!
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Hélène
Rating: 5 out of 5
Item as described, nicely packaged and shipped very quickly Bravo
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Véronique
Rating: 5 out of 5
Speed of order and product quality
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Acheteur Vérifié
Rating: 5 out of 5
Very good sense of service, even for a purchase made online. I was able to contact them very easily by phone before placing my order to get advice, and then after my order for a personalized follow-up.
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Viviane
Rating: 5 out of 5
As requested and fast, great?
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Bertille
Rating: 5 out of 5
Compliant and fast
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Annie
Rating: 5 out of 5
A site you can trust: fast delivery, well packaged
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Carine
Rating: 5 out of 5
Responsive, friendly team. Quality products. Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
the products
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Françoise
Rating: 4 out of 5
Fine
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Acheteur Vérifié
Rating: 5 out of 5
Delighted with my order
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Marc
Rating: 1 out of 5
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Claudette
Rating: 5 out of 5
Very good quality and packaging.
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Acheteur Vérifié
Rating: 5 out of 5
Impeccable
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Christine
Rating: 3 out of 5
I placed an order which was dispatched on 24/11 and today is 3/12: I still haven't received it! by Mondial RELAY.
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Jp
Rating: 5 out of 5
Quality clothing that meets our expectations
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Acheteur Vérifié
Rating: 5 out of 5
Beautiful lingerie models at attractive prices
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Isabelle
Rating: 5 out of 5
Very good product from Lizansa Good reception I recommend
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied
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Sophie
Rating: 4 out of 5
Personalized follow-up of my order even though the item ordered did not exist. The person who called me was perfectly kind and professional.
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Judith
Rating: 5 out of 5
Delighted
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Sylvie
Rating: 5 out of 5
Beautiful package, very neat, very elegant
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Acheteur Vérifié
Rating: 5 out of 5
At the top!
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Acheteur Vérifié
Rating: 1 out of 5
Nothing has arrived yet. Not even a message.
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Annick
Rating: 5 out of 5
Very good quality Delivery a little long
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Acheteur Vérifié
Rating: 1 out of 5
I had chosen express delivery (within 1 working day) at extra cost, but it took 6 days!!!! On top of that, they harass me with a lot of advertising messages, and it's not possible to unsubscribe from the site!!!!
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Odile
Rating: 5 out of 5
Delighted with the delivery time, the size and above all the quality of the product.
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Acheteur Vérifié
Rating: 4 out of 5
Good service, good product. Waiting because product not in stock
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Sophia
Rating: 5 out of 5
Delighted with my order
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied, products, packaging and very fast delivery. Bravo
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Mary
Rating: 5 out of 5
Very pleased
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Nadine
Rating: 5 out of 5
Delighted
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Claire
Rating: 5 out of 5
One of the bras got lost when I returned it, they were very kind to help me look for it and when I couldn't find it, they refunded me for the item.
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