Customer reviews of Chez Mademoiselle

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 774 published reviews
5 652 84% 4 54 7% 3 18 2% 2 17 2% 1 33 4%

Summary of reviews

Chez Mademoiselle consistently delivers on product quality and careful packaging, with many mentions of items arriving in perfect condition, well-wrapped, and matching descriptions. The delivery and shipping are described as fast and reliable, with items often arriving within the stated timeframe and orders arriving quickly, while staff and service are noted as friendly, helpful, and efficient. There is frequent emphasis on a wide selection and successful satisfaction with purchases, including well-made lingerie and nightdresses, careful packaging, and smooth returns or exchanges when needed. Overall, customers praise the reliability, quality craftsmanship, attentive service, and the breadth of options available.

Reviews 1, 3 and 5 stars

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E
Elisabeth
Rating: 5 out of 5
It was perfect.
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Maite
Rating: 5 out of 5
Very good
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Corinne
Rating: 5 out of 5
Fast, very professional telephone contact.
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Jacques
Rating: 5 out of 5
Snelle levering, goede producten
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Acheteur Vérifié
Rating: 1 out of 5
On time but MINABLE packaging worthy of a mop!
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Acheteur Vérifié
Rating: 5 out of 5
Product quality. Courtesy during contacts. I am delighted with this first experience with you. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Nice selection. Good brands. Kind
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Michelle
Rating: 5 out of 5
following a purchase from 10/12/2020
Everything was perfect!
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Myriam
Rating: 5 out of 5
following a purchase from 17/12/2020
Excellent quality products, correct delivery, very much appreciated!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2020
The weak point is really the delivery !!!! Items are always in stock, but patience is required...... Otherwise, very good articles
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F.
Rating: 5 out of 5
following a purchase from 14/12/2020
This is not my first order from Chez Mademoiselle. As on previous occasions: fast delivery, careful packaging and quality products. So I'm fully satisfied.
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Arlette C.
Rating: 5 out of 5
following a purchase from 01/12/2020
Fast delivery. The item is exactly what I expected. Good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
fast delivery , refined packaging
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Michèle T.
Rating: 5 out of 5
following a purchase from 16/11/2020
Very satisfied with my orders. I highly recommend
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ghislaine E.
Rating: 5 out of 5
following a purchase from 16/11/2020
Very satisfied with my order, but I already knew the product. On the other hand, reliability and speed of delivery. Thank you
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C.
Rating: 5 out of 5
following a purchase from 13/11/2020
Perfect
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Pierrette G.
Rating: 5 out of 5
following a purchase from 13/11/2020
Thank you and good luck
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Charles R.
Rating: 5 out of 5
following a purchase from 12/11/2020
I've ordered from Mademoiselle 4 times, and have always been very satisfied with the service. For my last delivery, during the November re-containment period, a small handwritten card slipped into the parcel thanked me for helping a small retailer get through this crucial period. I was delighted to have supported a tasteful business on a human scale. Thank you, Mademoiselle.
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ANNIE G.
Rating: 5 out of 5
following a purchase from 06/11/2020
Very good product quality. Excellent service. Would recommend. Many thanks
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Paule
Rating: 5 out of 5
following a purchase from 31/10/2020
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
The clothes fit perfectly and the delivery was fast. This is not the first time I've ordered.
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Philippe
Rating: 5 out of 5
following a purchase from 23/10/2020
all is well
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FRANCOISE N.
Rating: 5 out of 5
following a purchase from 16/10/2020
VERY GOOD
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R
Rosa
Rating: 5 out of 5
following a purchase from 19/09/2020
Todo perfecto
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Elisabeth G.
Rating: 5 out of 5
following a purchase from 13/09/2020
It's my first order and I'm very satisfied.
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Jacques D.
Rating: 5 out of 5
following a purchase from 08/09/2020
Everything was delivered promptly and the products were perfect.
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Irene
Rating: 5 out of 5
following a purchase from 04/09/2020
Everything is very good: lingerie, nightgowns, swimwear, telephone reception (I buy by mail order when I can't come to Bordeaux), it's really excellence! Irène Pantalacci
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Very happy with my purchase and the mademoiselle website! Thank you
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Nadege
Rating: 5 out of 5
following a purchase from 23/08/2020
Very serious
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Edith P.
Rating: 5 out of 5
following a purchase from 21/08/2020
1st order, everything is great: order, order tracking, fast delivery. I recommend this site.
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Martine
Rating: 5 out of 5
following a purchase from 20/08/2020
Very good!!!
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Isabelle
Rating: 3 out of 5
following a purchase from 17/08/2020
Size error
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rejane B.
Rating: 1 out of 5
following a purchase from 17/08/2020
Hello, no info on delivery, still nothing received after a week of ordering.
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Marie P.
Rating: 5 out of 5
following a purchase from 06/08/2020
perfect, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Choice , advice by phone , I recommend
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Françoise
Rating: 5 out of 5
following a purchase from 30/07/2020
Rare are the sites that don't refund a return in full. It's obvious that I won't be renewing any orders and I wouldn't recommend sending you any.
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michèle D.
Rating: 5 out of 5
following a purchase from 23/07/2020
Top customer service. They take the time to call us if a product is missing or in a different color. I warmly recommend
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Mickael
Rating: 5 out of 5
following a purchase from 12/07/2020
Beautiful set, neat packaging and good advice on choosing the right product.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/06/2020
The gift arrived on Monday, so after Mother's Day ... I had planned well in terms of day The package itself is very good
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marie A.
Rating: 5 out of 5
following a purchase from 07/06/2020
perfect
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