Customer reviews of Chez Mademoiselle

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 774 published reviews

Summary of reviews

Chez Mademoiselle consistently delivers on product quality and careful packaging, with many mentions of items arriving in perfect condition, well-wrapped, and matching descriptions. The delivery and shipping are described as fast and reliable, with items often arriving within the stated timeframe and orders arriving quickly, while staff and service are noted as friendly, helpful, and efficient. There is frequent emphasis on a wide selection and successful satisfaction with purchases, including well-made lingerie and nightdresses, careful packaging, and smooth returns or exchanges when needed. Overall, customers praise the reliability, quality craftsmanship, attentive service, and the breadth of options available.

Reviews 1, 4 and 5 stars

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S
Stephanie
Rating: 5 out of 5
Very satisfied
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Myriam
Rating: 4 out of 5
Excellent quality products, a site that showcases them and is very easy to use.
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M.
Rating: 5 out of 5
The order arrived on time, but a part was missing - phone call to a very friendly and efficient interlocutor. The missing part was sent the same day and received.
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Astrid
Rating: 5 out of 5
Great!
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Mireille
Rating: 5 out of 5
very good contact by phone...order received on time...free return facilitated by the colissimo voucher offered
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Brigitte
Rating: 5 out of 5
Very satisfied with my product
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Remy
Rating: 5 out of 5
xx
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Armelle
Rating: 5 out of 5
The order was received very quickly. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
Excellent!
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Sabrina
Rating: 5 out of 5
Fast and careful shipping. Quality products.
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N.
Rating: 5 out of 5
Top!
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Lucette
Rating: 5 out of 5
My usual saleswoman didn't have the size or color I wanted.
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Martine
Rating: 5 out of 5
At the top!
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Acheteur Vérifié
Rating: 5 out of 5
Everything is well organized!
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Anne
Rating: 5 out of 5
Very pleased
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Cristina
Rating: 5 out of 5
Fast delivery. Everything was great.
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Christian
Rating: 5 out of 5
good information, respect for deadlines
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Salima
Rating: 4 out of 5
Well done site but delivery time not fast, 1 week even paying a supplement a delivery under 24h . Packaging of the goods very average, in an envelope of poor quality, the clothes had been removed from their original packaging, just a tissue paper and a plastic envelope of poor quality.
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Acheteur Vérifié
Rating: 5 out of 5
delighted with my experience, careful and fast delivery, possibility of exchange if a problem on a size....I will remain a customer.
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Claude
Rating: 5 out of 5
Excellent quality lingerie, fast delivery and staff who go out of their way to satisfy us.
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Acheteur Vérifié
Rating: 5 out of 5
The softness of the garment
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Jean
Rating: 5 out of 5
Very pleased
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Acheteur Vérifié
Rating: 5 out of 5
the 2 underpulls I bought aren't my first, but over time the cuff ends fray and wash out, so it's impossible to wear them outside the house. I would like to point out that they are nevertheless so comfortable, cosy and warm that I can't do without them. Great article
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Acheteur Vérifié
Rating: 1 out of 5
I didn't get it!!!
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Marie Louise
Rating: 5 out of 5
very good service . The shipment arrived on time.
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Carole
Rating: 1 out of 5
I received the wrong size! 85 a instead of 95 a! Unfortunately I realized this too late, after trying it on. I was also given to understand that the 95a size didn't exist, so I would have at least needed the 90a!
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Dominique
Rating: 5 out of 5
Great!
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Acheteur Vérifié
Rating: 5 out of 5
It's perfect!
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Sylvie
Rating: 5 out of 5
At the top!
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Françoise
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
Very fast order, nice package and very good quality.
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Gerard
Rating: 5 out of 5
Impeccable
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Elisabeth
Rating: 5 out of 5
It was perfect.
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Maite
Rating: 5 out of 5
Very good
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Corinne
Rating: 5 out of 5
Fast, very professional telephone contact.
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Jacques
Rating: 5 out of 5
Snelle levering, goede producten
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Acheteur Vérifié
Rating: 1 out of 5
On time but MINABLE packaging worthy of a mop!
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Acheteur Vérifié
Rating: 5 out of 5
Product quality. Courtesy during contacts. I am delighted with this first experience with you. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Nice selection. Good brands. Kind
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Michelle
Rating: 5 out of 5
following a purchase from 10/12/2020
Everything was perfect!
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