Customer reviews of Chez Mademoiselle

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 774 published reviews
5 652 84% 4 54 7% 3 18 2% 2 17 2% 1 33 4%

Summary of reviews

Chez Mademoiselle consistently delivers on product quality and careful packaging, with many mentions of items arriving in perfect condition, well-wrapped, and matching descriptions. The delivery and shipping are described as fast and reliable, with items often arriving within the stated timeframe and orders arriving quickly, while staff and service are noted as friendly, helpful, and efficient. There is frequent emphasis on a wide selection and successful satisfaction with purchases, including well-made lingerie and nightdresses, careful packaging, and smooth returns or exchanges when needed. Overall, customers praise the reliability, quality craftsmanship, attentive service, and the breadth of options available.

Reviews 2, 3, 4 and 5 stars

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Sylvie
Rating: 5 out of 5
following a purchase from 08/05/2020
Hello ! Absolutely delighted with my order in every respect: order placement, product quality, speed of delivery (thank you for the free shipping)... Just one comment on the product description: you don't mention that this tunic has long sleeves (even though you can tell from the photo) or that it has very pretty beaded embroidery on the neckline...
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Panek C.
Rating: 5 out of 5
following a purchase from 04/05/2020
Very good site, easy navigation and fast shipping
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S.
Rating: 5 out of 5
following a purchase from 01/05/2020
I am very happy with my items and the home delivery. See you soon!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2020
I was very well advised over the phone
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Sabine L.
Rating: 5 out of 5
following a purchase from 30/04/2020
Many thanks to Laurence for coming to deliver to me personally. We really appreciate her store, her warm welcome and her advice.
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Isabelle
Rating: 4 out of 5
following a purchase from 19/04/2020
Very satisfied with the product ordered but the delivery time was very, very long. I am aware of the particular context in which we live but I ordered on other sites and the product arrived very quickly despite the health crisis.
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Marie C.
Rating: 5 out of 5
following a purchase from 03/04/2020
Hello, Item conforms, customer relationship quality.
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Sylvie
Rating: 5 out of 5
following a purchase from 19/03/2020
Very pleasant SITE and perfect delivery
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Jacques
Rating: 5 out of 5
following a purchase from 19/03/2020
Everything was perfect
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Joel
Rating: 5 out of 5
following a purchase from 06/03/2020
Satisfied.
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chantal G.
Rating: 5 out of 5
following a purchase from 04/03/2020
order conformed and delivered on time
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Nadette
Rating: 5 out of 5
following a purchase from 29/02/2020
perfect
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Marie-Christine L.
Rating: 4 out of 5
following a purchase from 18/02/2020
I missed the delivery although my order was around 240 and there was a defect on one of the silk skin knitwear but being very unwell I kept it as I didn't have the courage to send it back by post, which is why I didn't like it very much.
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Yvine
Rating: 5 out of 5
following a purchase from 15/02/2020
CLEAR
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Gaelle
Rating: 4 out of 5
following a purchase from 05/02/2020
Very good products
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Ady
Rating: 3 out of 5
following a purchase from 30/01/2020
Very fast order processing. On receipt of the parcel I was disappointed: the parcel posted on 15/01 arrived on 24/01 and the color was not what I expected. In fact, for a "crème brûlée" color, I was expecting it to "lean towards yellow", but in the end it was the "flesh" color. As the bra was too tight, I returned the set.
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C.
Rating: 4 out of 5
following a purchase from 20/01/2020
delivery time a little long product as described
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Sylvie
Rating: 5 out of 5
following a purchase from 15/01/2020
Everything went perfectly and very quickly. I really appreciated that you deducted the VAT for Switzerland. I will buy from you again in the future.
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Nicole L.
Rating: 5 out of 5
following a purchase from 24/12/2019
Very satisfied. First time ordering from this site
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mercedes T.
Rating: 5 out of 5
following a purchase from 22/12/2019
the whole is very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
Nothing to reproach
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