Customer reviews of Chez Mademoiselle

9,3 /10

Based on 779 published reviews

5 655 84% 4 54 7% 3 19 2% 2 17 2% 1 34 4%

Summary of reviews

The store consistently delivers on product quality and workmanship, with many customers noting beautiful, high-quality lingerie, organza bras, and carefully crafted nightgowns that meet expectations and look as described. Delivery and packaging are repeatedly described as fast or careful, with items arriving in good condition and well-wrapped, and the service experience is praised as reliable and attentive, including friendly staff and smooth returns when needed. The product range and fit are highlighted as a strength, with a large selection, accurate items, and a straightforward ordering process that often meets or exceeds expectations in timing and order accuracy. Overall, customers appreciate the dependable service, strong product presentation, and thoughtful packaging, reflecting a positive shopping experience.

Reviews 2, 3 and 4 stars

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Martine L.

Published on 26/07/2020 à 17h05 following a purchase from 26/07/2020

Summary packaging for a top-of-the-range product, no hygienic protection for the purchase of an ERES swimsuit, very fast 2-day delivery.

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Alice

Published on 20/06/2020 à 06h33 following a purchase from 20/06/2020

Good advice , large choice of quality. Delivery by post.

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Acheteur Vérifié

Published on 09/06/2020 à 06h55 following a purchase from 09/06/2020

The gift arrived on Monday, so after Mother's Day ... I had planned well in terms of day The package itself is very good

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Bea

Published on 30/05/2020 à 14h54 following a purchase from 30/05/2020

No stock

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John

Published on 20/05/2020 à 07h36 following a purchase from 20/05/2020

Received in good time, but the packaging was limited. The bubble envelope didn't close properly due to the size of the product, wrapped in gift paper since it's for a gift, not yet opened so no opinion on the product itself.

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Isabelle

Published on 19/04/2020 à 08h41 following a purchase from 19/04/2020

Very satisfied with the product ordered but the delivery time was very, very long. I am aware of the particular context in which we live but I ordered on other sites and the product arrived very quickly despite the health crisis.

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Marie-Christine L.

Published on 18/02/2020 à 16h18 following a purchase from 18/02/2020

I missed the delivery although my order was around 240 and there was a defect on one of the silk skin knitwear but being very unwell I kept it as I didn't have the courage to send it back by post, which is why I didn't like it very much.

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Gaelle

Published on 05/02/2020 à 20h49 following a purchase from 05/02/2020

Very good products

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Ady

Published on 30/01/2020 à 11h14 following a purchase from 30/01/2020

Very fast order processing. On receipt of the parcel I was disappointed: the parcel posted on 15/01 arrived on 24/01 and the color was not what I expected. In fact, for a "crème brûlée" color, I was expecting it to "lean towards yellow", but in the end it was the "flesh" color. As the bra was too tight, I returned the set.

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Published on 20/01/2020 à 18h57 following a purchase from 20/01/2020

delivery time a little long product as described

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