Chez Mademoiselle consistently delivers on product quality and careful packaging, with many mentions of items arriving in perfect condition, well-wrapped, and matching descriptions. The delivery and shipping are described as fast and reliable, with items often arriving within the stated timeframe and orders arriving quickly, while staff and service are noted as friendly, helpful, and efficient. There is frequent emphasis on a wide selection and successful satisfaction with purchases, including well-made lingerie and nightdresses, careful packaging, and smooth returns or exchanges when needed. Overall, customers praise the reliability, quality craftsmanship, attentive service, and the breadth of options available.
I've ordered from Mademoiselle 4 times, and have always been very satisfied with the service. For my last delivery, during the November re-containment period, a small handwritten card slipped into the parcel thanked me for helping a small retailer get through this crucial period. I was delighted to have supported a tasteful business on a human scale. Thank you, Mademoiselle.
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ANNIE G.
Rating: 5 out of 5
following a purchase from 06/11/2020
Very good product quality. Excellent service. Would recommend. Many thanks
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Paule
Rating: 5 out of 5
following a purchase from 31/10/2020
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
The clothes fit perfectly and the delivery was fast. This is not the first time I've ordered.
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Philippe
Rating: 5 out of 5
following a purchase from 23/10/2020
all is well
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FRANCOISE N.
Rating: 5 out of 5
following a purchase from 16/10/2020
VERY GOOD
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Rosa
Rating: 5 out of 5
following a purchase from 19/09/2020
Todo perfecto
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Elisabeth G.
Rating: 5 out of 5
following a purchase from 13/09/2020
It's my first order and I'm very satisfied.
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Jacques D.
Rating: 5 out of 5
following a purchase from 08/09/2020
Everything was delivered promptly and the products were perfect.
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Irene
Rating: 5 out of 5
following a purchase from 04/09/2020
Everything is very good: lingerie, nightgowns, swimwear, telephone reception (I buy by mail order when I can't come to Bordeaux), it's really excellence! Irène Pantalacci
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Very happy with my purchase and the mademoiselle website! Thank you
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Nadege
Rating: 5 out of 5
following a purchase from 23/08/2020
Very serious
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Edith P.
Rating: 5 out of 5
following a purchase from 21/08/2020
1st order, everything is great: order, order tracking, fast delivery. I recommend this site.
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Martine
Rating: 5 out of 5
following a purchase from 20/08/2020
Very good!!!
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Isabelle
Rating: 3 out of 5
following a purchase from 17/08/2020
Size error
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Marie P.
Rating: 5 out of 5
following a purchase from 06/08/2020
perfect, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Choice , advice by phone , I recommend
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Françoise
Rating: 5 out of 5
following a purchase from 30/07/2020
Rare are the sites that don't refund a return in full. It's obvious that I won't be renewing any orders and I wouldn't recommend sending you any.
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F.
Rating: 2 out of 5
following a purchase from 29/07/2020
I had to wait for my delivery and make 2 trips to the post office to pick up my parcel.
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michèle D.
Rating: 5 out of 5
following a purchase from 23/07/2020
Top customer service. They take the time to call us if a product is missing or in a different color. I warmly recommend
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Mickael
Rating: 5 out of 5
following a purchase from 12/07/2020
Beautiful set, neat packaging and good advice on choosing the right product.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/06/2020
The gift arrived on Monday, so after Mother's Day ... I had planned well in terms of day The package itself is very good
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marie A.
Rating: 5 out of 5
following a purchase from 07/06/2020
perfect
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Bea
Rating: 2 out of 5
following a purchase from 30/05/2020
No stock
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Rafael
Rating: 5 out of 5
following a purchase from 29/05/2020
Very good service.
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Evelyne S.
Rating: 5 out of 5
following a purchase from 28/05/2020
Very satisfied.
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Dominique
Rating: 5 out of 5
following a purchase from 25/05/2020
Impeccable service and quality Thank you, an address not to be forgotten.
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John
Rating: 3 out of 5
following a purchase from 20/05/2020
Received in good time, but the packaging was limited. The bubble envelope didn't close properly due to the size of the product, wrapped in gift paper since it's for a gift, not yet opened so no opinion on the product itself.
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Anne
Rating: 5 out of 5
following a purchase from 18/05/2020
perfect thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2020
order received very quickly, clothes conform.
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Sylvie
Rating: 5 out of 5
following a purchase from 08/05/2020
Hello ! Absolutely delighted with my order in every respect: order placement, product quality, speed of delivery (thank you for the free shipping)... Just one comment on the product description: you don't mention that this tunic has long sleeves (even though you can tell from the photo) or that it has very pretty beaded embroidery on the neckline...
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Panek C.
Rating: 5 out of 5
following a purchase from 04/05/2020
Very good site, easy navigation and fast shipping
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S.
Rating: 5 out of 5
following a purchase from 01/05/2020
I am very happy with my items and the home delivery. See you soon!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2020
I was very well advised over the phone
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Sabine L.
Rating: 5 out of 5
following a purchase from 30/04/2020
Many thanks to Laurence for coming to deliver to me personally. We really appreciate her store, her warm welcome and her advice.
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