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S
Rating: 3 out of 5
Delivery time a bit long.
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Customer reviews of Chez Mademoiselle
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 773 published reviews
Summary of reviews
Chez Mademoiselle consistently delivers on product quality and careful packaging, with many mentions of items arriving in perfect condition, well-wrapped, and matching descriptions. The delivery and shipping are described as fast and reliable, with items often arriving within the stated timeframe and orders arriving quickly, while staff and service are noted as friendly, helpful, and efficient. There is frequent emphasis on a wide selection and successful satisfaction with purchases, including well-made lingerie and nightdresses, careful packaging, and smooth returns or exchanges when needed. Overall, customers praise the reliability, quality craftsmanship, attentive service, and the breadth of options available.
3 star reviews
Reset filtersC
Rating: 3 out of 5
The ordered items arrived with a lot of delay.
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N
Rating: 3 out of 5
This panty is too big and I thought it would be more shaping.
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B
Rating: 3 out of 5
I thought they could be used multiple times but the fineness of the material prevents reuse. For a single use, it's still expensive.
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J
Rating: 3 out of 5
The box was damaged, the swimwear inside was OK.
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I
Rating: 3 out of 5
The item ordered was damaged, so I'm disappointed. However, the return and refund worked fine.
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M
Rating: 3 out of 5
The swimsuit was finally what I'd been looking for, and the print is gorgeous. Unfortunately, it only came in very large cups (I'm a size A). So I wrote to customer service to get their opinion. On the strength of their advice, I placed the order, but the bikini is sagging under the armpits and in the bust area. I'm so disappointed
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E
Rating: 3 out of 5
The order, placed at the end of September, was a month late. Having said that, I don't usually have any problems with this site. So this was an exception which caused me a few problems, but which won't prevent me from ordering again.
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C
Rating: 3 out of 5
I placed an order which was dispatched on 24/11 and today is 3/12: I still haven't received it! by Mondial RELAY.
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A
Rating: 3 out of 5
PayPal payment in instalments did not work
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N
Rating: 3 out of 5
I did not receive the size I requested. I asked for Small and received 2 medium panties.
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C
Rating: 3 out of 5
Delivery time too long. Problem with the size delivered (too many different sizes offered, making it difficult to choose and order the correct size: D, F/B, E/I, UK). Apart from the fact that it's better to specify at the outset that the package will be delivered to a collection point. The package will be returned today for a larger size.
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C
Rating: 3 out of 5
delivery time too long
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A
Rating: 3 out of 5
The weak point is really the delivery !!!! Items are always in stock, but patience is required...... Otherwise, very good articles
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I
Rating: 3 out of 5
Size error
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A
Rating: 3 out of 5
The gift arrived on Monday, so after Mother's Day ... I had planned well in terms of day The package itself is very good
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J
Rating: 3 out of 5
Received in good time, but the packaging was limited. The bubble envelope didn't close properly due to the size of the product, wrapped in gift paper since it's for a gift, not yet opened so no opinion on the product itself.
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A
Rating: 3 out of 5
Very fast order processing. On receipt of the parcel I was disappointed: the parcel posted on 15/01 arrived on 24/01 and the color was not what I expected. In fact, for a "crème brûlée" color, I was expecting it to "lean towards yellow", but in the end it was the "flesh" color. As the bra was too tight, I returned the set.
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