The store consistently delivers on product quality and workmanship, with many customers noting beautiful, high-quality lingerie, organza bras, and carefully crafted nightgowns that meet expectations and look as described. Delivery and packaging are repeatedly described as fast or careful, with items arriving in good condition and well-wrapped, and the service experience is praised as reliable and attentive, including friendly staff and smooth returns when needed. The product range and fit are highlighted as a strength, with a large selection, accurate items, and a straightforward ordering process that often meets or exceeds expectations in timing and order accuracy. Overall, customers appreciate the dependable service, strong product presentation, and thoughtful packaging, reflecting a positive shopping experience.
Regarding the use of your site, the shipping, the respect of deadlines, no problem!!! However, I am very, very disappointed with the purchased product. I used to buy the Wacoal invisible high-waisted panties on your site, which were of excellent quality. The one delivered is of very poor quality, stretches, rolls,......... . Very, very disappointed.
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Sandrine L.
Rating: 3 out of 5
following a purchase from 15/03/2026
Delivery time a bit long.
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Claude S.
Rating: 3 out of 5
following a purchase from 03/02/2026
The ordered items arrived with a lot of delay.
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Nathalie R.
Rating: 3 out of 5
following a purchase from 21/12/2025
This panty is too big and I thought it would be more shaping.
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Brigitte P.
Rating: 3 out of 5
following a purchase from 24/05/2025
I thought they could be used multiple times but the fineness of the material prevents reuse. For a single use, it's still expensive.
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Jiri M.
Rating: 3 out of 5
following a purchase from 19/04/2025
The box was damaged, the swimwear inside was OK.
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Isabelle F.
Rating: 3 out of 5
following a purchase from 21/06/2024
The item ordered was damaged, so I'm disappointed. However, the return and refund worked fine.
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Marie M.
Rating: 3 out of 5
following a purchase from 04/06/2024
The swimsuit was finally what I'd been looking for, and the print is gorgeous. Unfortunately, it only came in very large cups (I'm a size A). So I wrote to customer service to get their opinion. On the strength of their advice, I placed the order, but the bikini is sagging under the armpits and in the bust area. I'm so disappointed
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Ester L.
Rating: 3 out of 5
following a purchase from 25/09/2023
The order, placed at the end of September, was a month late. Having said that, I don't usually have any problems with this site. So this was an exception which caused me a few problems, but which won't prevent me from ordering again.
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Christine
Rating: 3 out of 5
I placed an order which was dispatched on 24/11 and today is 3/12: I still haven't received it! by Mondial RELAY.
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Acheteur Vérifié
Rating: 3 out of 5
PayPal payment in instalments did not work
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Nathalie
Rating: 3 out of 5
I did not receive the size I requested. I asked for Small and received 2 medium panties.
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Claude
Rating: 3 out of 5
Delivery time too long. Problem with the size delivered (too many different sizes offered, making it difficult to choose and order the correct size: D, F/B, E/I, UK). Apart from the fact that it's better to specify at the outset that the package will be delivered to a collection point. The package will be returned today for a larger size.
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Christiane
Rating: 3 out of 5
delivery time too long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2020
The weak point is really the delivery !!!! Items are always in stock, but patience is required...... Otherwise, very good articles
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Isabelle
Rating: 3 out of 5
following a purchase from 17/08/2020
Size error
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/06/2020
The gift arrived on Monday, so after Mother's Day ... I had planned well in terms of day The package itself is very good
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John
Rating: 3 out of 5
following a purchase from 20/05/2020
Received in good time, but the packaging was limited. The bubble envelope didn't close properly due to the size of the product, wrapped in gift paper since it's for a gift, not yet opened so no opinion on the product itself.
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Ady
Rating: 3 out of 5
following a purchase from 30/01/2020
Very fast order processing. On receipt of the parcel I was disappointed: the parcel posted on 15/01 arrived on 24/01 and the color was not what I expected. In fact, for a "crème brûlée" color, I was expecting it to "lean towards yellow", but in the end it was the "flesh" color. As the bra was too tight, I returned the set.
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