Customer reviews of Chez Mademoiselle

9,2 /10

Based on 774 published reviews

5 652 84% 4 54 7% 3 18 2% 2 17 2% 1 33 4%

Summary of reviews

Chez Mademoiselle consistently delivers on product quality and careful packaging, with many mentions of items arriving in perfect condition, well-wrapped, and matching descriptions. The delivery and shipping are described as fast and reliable, with items often arriving within the stated timeframe and orders arriving quickly, while staff and service are noted as friendly, helpful, and efficient. There is frequent emphasis on a wide selection and successful satisfaction with purchases, including well-made lingerie and nightdresses, careful packaging, and smooth returns or exchanges when needed. Overall, customers praise the reliability, quality craftsmanship, attentive service, and the breadth of options available.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié

Published on 28/08/2020 à 09h50 following a purchase from 28/08/2020

Very happy with my purchase and the mademoiselle website! Thank you

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Virg.

Published on 27/08/2020 à 17h43 following a purchase from 27/08/2020

Perfect

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Nadege

Published on 23/08/2020 à 12h35 following a purchase from 23/08/2020

Very serious

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Edith P.

Published on 21/08/2020 à 10h35 following a purchase from 21/08/2020

1st order, everything is great: order, order tracking, fast delivery. I recommend this site.

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Martine

Published on 20/08/2020 à 17h53 following a purchase from 20/08/2020

Very good!!!

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Isabelle

Published on 17/08/2020 à 16h03 following a purchase from 17/08/2020

Size error

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Alice

Published on 11/08/2020 à 08h08 following a purchase from 11/08/2020

I put average for the delivery, it is for colissimo. Chez Mademoiselle dispatches orders quickly, but colissimo doesn't always meet its deadlines.

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Agnes

Published on 08/08/2020 à 16h50 following a purchase from 08/08/2020

Beautiful underwear set!

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Marie P.

Published on 06/08/2020 à 19h55 following a purchase from 06/08/2020

perfect, thank you

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Acheteur Vérifié

Published on 03/08/2020 à 05h27 following a purchase from 03/08/2020

Choice , advice by phone , I recommend

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Françoise

Published on 30/07/2020 à 13h37 following a purchase from 30/07/2020

Rare are the sites that don't refund a return in full. It's obvious that I won't be renewing any orders and I wouldn't recommend sending you any.

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Martine L.

Published on 26/07/2020 à 17h05 following a purchase from 26/07/2020

Summary packaging for a top-of-the-range product, no hygienic protection for the purchase of an ERES swimsuit, very fast 2-day delivery.

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michèle D.

Published on 23/07/2020 à 16h11 following a purchase from 23/07/2020

Top customer service. They take the time to call us if a product is missing or in a different color. I warmly recommend

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Mickael

Published on 12/07/2020 à 13h07 following a purchase from 12/07/2020

Beautiful set, neat packaging and good advice on choosing the right product.

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Alice

Published on 20/06/2020 à 06h33 following a purchase from 20/06/2020

Good advice , large choice of quality. Delivery by post.

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Acheteur Vérifié

Published on 09/06/2020 à 06h55 following a purchase from 09/06/2020

The gift arrived on Monday, so after Mother's Day ... I had planned well in terms of day The package itself is very good

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marie A.

Published on 07/06/2020 à 15h34 following a purchase from 07/06/2020

perfect

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Rafael

Published on 29/05/2020 à 14h49 following a purchase from 29/05/2020

Very good service.

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Evelyne S.

Published on 28/05/2020 à 14h03 following a purchase from 28/05/2020

Very satisfied.

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Dominique

Published on 25/05/2020 à 02h00 following a purchase from 25/05/2020

Impeccable service and quality Thank you, an address not to be forgotten.

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John

Published on 20/05/2020 à 07h36 following a purchase from 20/05/2020

Received in good time, but the packaging was limited. The bubble envelope didn't close properly due to the size of the product, wrapped in gift paper since it's for a gift, not yet opened so no opinion on the product itself.

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Anne

Published on 18/05/2020 à 11h42 following a purchase from 18/05/2020

perfect thank you very much!

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Acheteur Vérifié

Published on 15/05/2020 à 17h21 following a purchase from 15/05/2020

order received very quickly, clothes conform.

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Sylvie

Published on 08/05/2020 à 12h21 following a purchase from 08/05/2020

Hello ! Absolutely delighted with my order in every respect: order placement, product quality, speed of delivery (thank you for the free shipping)... Just one comment on the product description: you don't mention that this tunic has long sleeves (even though you can tell from the photo) or that it has very pretty beaded embroidery on the neckline...

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Panek C.

Published on 04/05/2020 à 06h19 following a purchase from 04/05/2020

Very good site, easy navigation and fast shipping

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Published on 01/05/2020 à 11h55 following a purchase from 01/05/2020

I am very happy with my items and the home delivery. See you soon!

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Acheteur Vérifié

Published on 30/04/2020 à 14h40 following a purchase from 30/04/2020

I was very well advised over the phone

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Sabine L.

Published on 30/04/2020 à 14h04 following a purchase from 30/04/2020

Many thanks to Laurence for coming to deliver to me personally. We really appreciate her store, her warm welcome and her advice.

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Isabelle

Published on 19/04/2020 à 08h41 following a purchase from 19/04/2020

Very satisfied with the product ordered but the delivery time was very, very long. I am aware of the particular context in which we live but I ordered on other sites and the product arrived very quickly despite the health crisis.

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Marie C.

Published on 03/04/2020 à 07h32 following a purchase from 03/04/2020

Hello, Item conforms, customer relationship quality.

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Sylvie

Published on 19/03/2020 à 13h24 following a purchase from 19/03/2020

Very pleasant SITE and perfect delivery

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Jacques

Published on 19/03/2020 à 07h15 following a purchase from 19/03/2020

Everything was perfect

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Joel

Published on 06/03/2020 à 19h40 following a purchase from 06/03/2020

Satisfied.

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chantal G.

Published on 04/03/2020 à 15h34 following a purchase from 04/03/2020

order conformed and delivered on time

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Nadette

Published on 29/02/2020 à 22h28 following a purchase from 29/02/2020

perfect

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Marie-Christine L.

Published on 18/02/2020 à 16h18 following a purchase from 18/02/2020

I missed the delivery although my order was around 240 and there was a defect on one of the silk skin knitwear but being very unwell I kept it as I didn't have the courage to send it back by post, which is why I didn't like it very much.

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Yvine

Published on 15/02/2020 à 05h06 following a purchase from 15/02/2020

CLEAR

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Gaelle

Published on 05/02/2020 à 20h49 following a purchase from 05/02/2020

Very good products

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Ady

Published on 30/01/2020 à 11h14 following a purchase from 30/01/2020

Very fast order processing. On receipt of the parcel I was disappointed: the parcel posted on 15/01 arrived on 24/01 and the color was not what I expected. In fact, for a "crème brûlée" color, I was expecting it to "lean towards yellow", but in the end it was the "flesh" color. As the bra was too tight, I returned the set.

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Published on 20/01/2020 à 18h57 following a purchase from 20/01/2020

delivery time a little long product as described

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