Customer reviews of Chez Mademoiselle

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 773 published reviews
5 652 84% 4 54 7% 3 18 2% 2 17 2% 1 32 4%

Summary of reviews

Chez Mademoiselle consistently delivers on product quality and careful packaging, with many mentions of items arriving in perfect condition, well-wrapped, and matching descriptions. The delivery and shipping are described as fast and reliable, with items often arriving within the stated timeframe and orders arriving quickly, while staff and service are noted as friendly, helpful, and efficient. There is frequent emphasis on a wide selection and successful satisfaction with purchases, including well-made lingerie and nightdresses, careful packaging, and smooth returns or exchanges when needed. Overall, customers praise the reliability, quality craftsmanship, attentive service, and the breadth of options available.

4 star reviews

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E
ERIC J.
Rating: 4 out of 5
following a purchase from 31/05/2026
No problem
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REGINE B.
Rating: 4 out of 5
following a purchase from 30/05/2026
Very nice item. Delivery a bit long.
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Nicole R.
Rating: 4 out of 5
following a purchase from 04/04/2026
Good item but the colors are not really representative on the site
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Helene A.
Rating: 4 out of 5
following a purchase from 05/11/2025
Package received well and within the announced timeframe.
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Bernard G.
Rating: 4 out of 5
following a purchase from 23/08/2025
Very nice item corresponding to the description, thank you
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Sabine H.
Rating: 4 out of 5
following a purchase from 23/06/2025
Great product, great phone contact! I recommend!
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christine D.
Rating: 4 out of 5
following a purchase from 26/05/2025
Ordered exactly as described! However, my request for slightly different shipping was not taken into account. That's a shame!
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Michele H.
Rating: 4 out of 5
following a purchase from 18/05/2025
First order, I am satisfied
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Rosemarie G.
Rating: 4 out of 5
following a purchase from 16/05/2025
I didn't evaluate my measurements well, the product is a bit too tight for me, but for the rest, I was satisfied, as always when I contact this brand. It's better to try in-store anyway, it's more reliable!
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Gaelle D.
Rating: 4 out of 5
following a purchase from 04/04/2025
Quality of the bandeau is a bit light
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brigitte Z.
Rating: 4 out of 5
following a purchase from 12/02/2025
Products conform to order but delivery time a little long
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Baudouin V.
Rating: 4 out of 5
following a purchase from 24/01/2025
Ras
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marie-annick M.
Rating: 4 out of 5
following a purchase from 13/01/2025
item conforms to my expectations.delivery time a little slow.
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angelas C.
Rating: 4 out of 5
following a purchase from 07/01/2025
Great bikini bottom just took a while to arrive
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Michelle N.
Rating: 4 out of 5
following a purchase from 27/11/2024
very well
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CHRISTINE W.
Rating: 4 out of 5
following a purchase from 25/11/2024
Everything went well.
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PASCALE M.
Rating: 4 out of 5
following a purchase from 17/11/2024
Nothing to complain about. Items met my expectations. Delivery RAS
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Margaret S.
Rating: 4 out of 5
following a purchase from 20/10/2024
Oversized nightgowns (need for alterations) but good quality.
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Raminta Z.
Rating: 4 out of 5
following a purchase from 19/08/2024
Pros: nice to find my favourite French brand online and that they send to my destination. Cons: pricey delivery and non-responsive client service. Wrong amount refunded once, no reaction after enquiry.
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Nicole G.
Rating: 4 out of 5
following a purchase from 19/06/2024
Delivery far too long 3 week wait
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Françoise D.
Rating: 4 out of 5
following a purchase from 17/06/2024
Item too hot. Bathrobe returned. Refund made. Thank you so much.
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Françoise M.
Rating: 4 out of 5
following a purchase from 18/05/2024
Perfectly packaged parcel received in perfect condition. A rather long delivery time nevertheless with little information from Mondial Relay.
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denis D.
Rating: 4 out of 5
following a purchase from 01/04/2024
Serious service
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Regine P.
Rating: 4 out of 5
following a purchase from 10/02/2024
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DOMINIQUE P.
Rating: 4 out of 5
following a purchase from 22/12/2023
Good quality. A little expensive though. The parcel arrived well after Christmas.
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Daniel D.
Rating: 4 out of 5
following a purchase from 24/11/2023
A little less satisfied this time, because the fabric is very nice but too light and transparent. I don't think this was specified in the description.
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françoise M.
Rating: 4 out of 5
following a purchase from 18/10/2023
Products meet my expectations, very pleasant body
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Micheline T.
Rating: 4 out of 5
following a purchase from 17/10/2023
I've been a customer for several years now, and I'm always satisfied with the quality of the product and the timely delivery.
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François J.
Rating: 4 out of 5
following a purchase from 07/10/2023
good
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SOPHIA I.
Rating: 4 out of 5
following a purchase from 27/08/2023
Excellent service. Thank you!
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Simone G.
Rating: 4 out of 5
following a purchase from 06/08/2023
The nightdress is a little long for its size.
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Sophie
Rating: 4 out of 5
Fine
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Acheteur Vérifié
Rating: 4 out of 5
Great!
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Jeannine
Rating: 4 out of 5
Fine
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Muriel
Rating: 4 out of 5
Fine
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Jane
Rating: 4 out of 5
very friendly on the phone very competent with all my questions very satisfied
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Sophie
Rating: 4 out of 5
Very good product. Delivery was complicated due to loss of package.
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Françoise
Rating: 4 out of 5
Fine
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Sophie
Rating: 4 out of 5
Personalized follow-up of my order even though the item ordered did not exist. The person who called me was perfectly kind and professional.
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Acheteur Vérifié
Rating: 4 out of 5
Good service, good product. Waiting because product not in stock
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