9.5/10
★★★★★
based on 2923 reviews published

Latest customer reviews

5 /5
★★★★★

ALTHOUGH THE ORDER TOOK A LONG TIME TO ARRIVE, A REASON INDEPENDENT OF CHIBI, THE SALES SERVICE ALWAYS RESPONDED QUICKLY TO MY REQUESTS

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Thepault S.
purchased on 15/12/2024
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5 /5
★★★★★

The order was processed and shipped quickly. The package was very well made, each item was perfectly protected.

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Julien M.
purchased on 21/12/2025
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5 /5
★★★★★

Fast and careful delivery. Perfect.

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Axel C.
purchased on 09/12/2025
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4 /5
★★★★☆

The figure was packaged far too insecurely, which led to its box now being riddled with countless dents. Otherwise, everything is fine.

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Thomas H.
purchased on 21/12/2025
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5 /5
★★★★★

Order received very quickly, in good condition. The game is super stylish, it perfectly matches the mini game in AC Valhalla!

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Magdalena L.
purchased on 20/12/2025
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4 /5
★★★★☆

Satisfied with the order placed at Chibi Akihabara, package received well packaged. I always have delays on preordered products that are related to suppliers and not to Chibi Akihabara who unfortunately can do nothing. For this reason, they sent me the products already in stock from one of my preorders as a gesture and I thank them for that.

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Vincent C.
purchased on 05/11/2024
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5 /5
★★★★★

Package well received, pre-orders take a long time and you have to be patient to get a refund but everything eventually gets done.

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Jordan W.
purchased on 18/05/2025
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5 /5
★★★★★

Very good site, product arrived very quickly and in good condition, very well protected

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Corentin P.
purchased on 15/12/2025
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5 /5
★★★★★

Inevitable

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Hugues S.
purchased on 16/12/2025
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5 /5
★★★★★

Delivery was compliant and extremely fast. One of the comforters of one of the figurines was broken but I imagine that can happen. Very devilish as a company.

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Nicolas D.
purchased on 14/12/2025
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5 /5
★★★★★

As usual, everything is perfect

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Gendrolini G.
purchased on 28/11/2025
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5 /5
★★★★★

Very satisfied. Nothing to complain about... Thank you!

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Robin Z.
purchased on 10/08/2025
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5 /5
★★★★★

Perfect!

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André S.
purchased on 28/11/2025
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Answer from CHIBI AKIHABARA
Thank you very much for your feedback! We are delighted that you had a perfect experience on our site "CHIBI AKIHABARA". Your satisfaction is our greatest reward. See you very soon!
5 /5
★★★★★

Great seller as always. The Christmas offer is quite nice, and even if I had to pay for the EU shipping, it’s still more convenient than buying local.

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Omar R.
purchased on 10/12/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your flattering review, Omar. We are delighted that you like our Christmas offer and that you find our service more convenient. Your satisfaction is our priority, and we hope to see you again soon at CHIBI AKIHABARA!
5 /5
★★★★★

The choice of items is very varied and the presentation of the site and navigation are very well thought out. The prices are attractive and the loyalty points system allows for great deals.

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Jerome V.
purchased on 06/12/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your feedback 🙂
We are delighted to hear that you appreciate the variety of our items, as well as the presentation and navigation of our site. Your satisfaction is our priority, and we hope to see you again soon for new shopping experiences at CHIBI AKIHABARA.
5 /5
★★★★★

No problem, quality figurines, delivered quickly.

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Romain V.
purchased on 28/11/2025
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Answer from CHIBI AKIHABARA
Dear Romain,

We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to hear that you are satisfied with the quality of our figurines and the speed of our delivery. Your satisfaction is our priority, and we hope to see you again soon on our site "CHIBI AKIHABARA".

Best regards,
The CHIBI AKIHABARA team
5 /5
★★★★★

Nothing to complain about. Fast and careful shipping.

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Alexandre G.
purchased on 30/11/2025
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Answer from CHIBI AKIHABARA
Hello Alexandre,

We warmly thank you for your flattering review and your perfect rating. We are delighted to learn that you appreciated the speed and quality of our shipping service. Your satisfaction is our greatest reward. We look forward to seeing you soon at CHIBI AKIHABARA !

Best regards,
The CHIBI AKIHABARA team
5 /5
★★★★★

Just incredible, price + delivery, it was perfect

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Daniil K.
purchased on 30/11/2025
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Answer from CHIBI AKIHABARA
Hello Daniil,

Thank you very much for your flattering review! We are delighted to hear that you found our prices and delivery service perfect. Your satisfaction is our priority, and we hope to see you again soon at CHIBI AKIHABARA!

Best regards,
The CHIBI AKIHABARA team
5 /5
★★★★★

Impeccable. But unacceptable transport. Way too long and incompetent carrier. Impeccable online store, always welcoming and a wide choice of products.

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William P.
purchased on 01/12/2025
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Answer from CHIBI AKIHABARA
Hello William,

Thank you very much for your feedback and your loyalty! We are delighted that you like our website and our selection of products.

Regarding the carrier, if there is the slightest issue, do not hesitate to report it directly to the carrier, but also to inform us so that we can support your comments and evolve the situation. This applies to us, but also to all other companies if the problem comes from the delivery person himself.

Have a good day & see you soon on Chibi Akihabara!
5 /5
★★★★★

Always a pleasure to order from Chibi Akihabara, whether it's the packaging, the quality of the products, but especially the speed of delivery!

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Fatma A.
purchased on 28/11/2025
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Answer from CHIBI AKIHABARA
Dear Fatma, we warmly thank you for your flattering review. We are delighted to learn that you appreciate the quality of our products, as well as our fast delivery service. Your satisfaction is our greatest reward and we hope to see you again soon at Chibi Akihabara!
5 /5
★★★★★

At the Top!

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Marc V.
purchased on 01/12/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your flattering feedback, Marc. We are delighted to learn that your experience on our site "CHIBI AKIHABARA" met your expectations. Your satisfaction is our priority, and we hope to see you again soon for new discoveries!
5 /5
★★★★★

Very good shopping experience on this site, the Miku figurine is very beautiful and well packaged, and finally ultra fast delivery!

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Denis M.
purchased on 24/11/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your flattering review, Denis. We are delighted to learn that your shopping experience at CHIBI AKIHABARA met your expectations and that you like the Miku figure. Your satisfaction is our priority, and we hope to see you again soon for new adventures!
5 /5
★★★★★

Good product

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Pascale R.
purchased on 19/11/2025
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Answer from CHIBI AKIHABARA
Hello Pascale,

We sincerely thank you for your positive feedback and are delighted to hear that you are satisfied with your product. Your satisfaction is our priority, and we hope to see you again soon at CHIBI AKIHABARA!
5 /5
★★★★★

Super fast and efficient! great quality products and well packaged!

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Jessica N.
purchased on 05/11/2025
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Answer from CHIBI AKIHABARA
Hello Jessica,

Thank you very much for your feedback! We are delighted that our speed and the quality of our products met your expectations. Your satisfaction is our priority, and we hope to see you again soon at CHIBI AKIHABARA!
5 /5
★★★★★

Satisfied with the quality of my purchase and the customer service that I had to request after a mistake on my part, which was able to find a solution to my problem.

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Mathieu F.
purchased on 25/10/2025
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Answer from CHIBI AKIHABARA
Hello Mathieu,

Thank you very much for your positive feedback and your rating of 5/5! We are delighted to hear that you are satisfied with the quality of your purchase and that our customer service was able to assist you effectively. Your satisfaction is our priority. Please feel free to reach out to us for your future purchases!

Best regards,
The CHIBI AKIHABARA team
5 /5
★★★★★

Useful information regarding the shipment.

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Thierry V.
purchased on 24/10/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your positive feedback, Thierry. We are delighted to hear that you found the shipping information helpful. Your satisfaction is our priority and we remain at your disposal for any further questions.
5 /5
★★★★★

Perfect, quick and efficient! Good value for money, I recommend

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Isabelle G.
purchased on 30/09/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your positive feedback, Isabelle. We are delighted to hear that you enjoyed your experience on our site "CHIBI AKIHABARA". Your recommendation touches us and encourages us to continue our efforts to provide quality service.
5 /5
★★★★★

Fast shipping and super figurine

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Pascal C.
purchased on 27/09/2025
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Answer from CHIBI AKIHABARA
Hello Pascal,

We warmly thank you for your flattering review and your rating of 5/5! We are delighted to learn that you appreciated the speed of the shipment as well as the quality of your figurine. Your satisfaction is our priority, and we hope to see you again soon at CHIBI AKIHABARA.

Best regards,
The CHIBI AKIHABARA team
5 /5
★★★★★

Perfect! Extremely fast delivery in less than 3 days.

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Yohann F.
purchased on 22/09/2025
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Answer from CHIBI AKIHABARA
Hello Yohann, we sincerely thank you for your flattering review! We are delighted to hear that you were satisfied with the speed of our delivery service. Do not hesitate to come back to us for your future purchases at CHIBI AKIHABARA!
5 /5
★★★★★

Store with a wide selection of figurines and really nice customer service Nothing to complain about

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Florian C.
purchased on 05/05/2025
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Answer from CHIBI AKIHABARA
Thank you very much for your warm review and your perfect rating! We are delighted that our selection of figurines and our customer service pleased you. Your satisfaction is our priority, and we hope to see you again soon in our store!
5 /5
★★★★★

Very good.

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Thomas S.
purchased on 07/09/2025
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Answer from CHIBI AKIHABARA
Hello Thomas,

We warmly thank you for your positive feedback and your perfect score of 5/5. We are delighted that your experience on our site CHIBI AKIHABARA met your expectations. Please feel free to reach out to us for any questions or future needs.
5 /5
★★★★★

Arrive quickly in good condition, thank you

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Jérémie B.
purchased on 06/09/2025
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Answer from CHIBI AKIHABARA
Hello Jérémie,

We warmly thank you for your flattering review and are delighted to hear that your order arrived quickly and in perfect condition. Your satisfaction is our priority, and we hope to see you again soon at CHIBI AKIHABARA!
4 /5
★★★★☆

A bit of a delay on the dates, but the customer service is responsive and very nice, so all good.

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Melvyn R.
purchased on 07/04/2025
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Answer from CHIBI AKIHABARA
Hello Melvyn,

Thank you very much for your review and your rating of 4/5! We are happy to hear that our customer service met your expectations. We take note of your comment regarding the delay and will do our best to optimize this point in the future. Your satisfaction is our priority!

See you soon at CHIBI AKIHABARA!
5 /5
★★★★★

Very good experience; careful packaging and fast shipping!!!

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Marc M.
purchased on 31/08/2025
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Answer from CHIBI AKIHABARA
Hello Marc,

Thank you very much for your positive feedback and your 5/5 rating! We are delighted to hear that you had a very good experience with us. Your satisfaction regarding the packaging and the speed of delivery is our greatest reward. We look forward to seeing you again on our site!
5 /5
★★★★★

Fast delivery and very beautiful figurines!!

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Noémie F.
purchased on 01/09/2025
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Answer from CHIBI AKIHABARA
Hello Noémie, we warmly thank you for your review! We are delighted to learn that you are satisfied with the speed of our delivery as well as the quality of our figurines. Your satisfaction is our priority and we hope to see you again soon on our site "CHIBI AKIHABARA."
5 /5
★★★★★

Several and order and always very satisfied

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Mickael C.
purchased on 14/04/2025
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Answer from CHIBI AKIHABARA
Hello Mickael,

Thank you very much for your positive feedback and your loyalty! We are delighted to hear that you are still satisfied with your orders at CHIBI AKIHABARA. Your satisfaction is our priority, and we hope to continue to meet your expectations.
5 /5
★★★★★

Nickel

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Ewen G.
purchased on 04/05/2025
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Answer from CHIBI AKIHABARA
Hello Ewen,

Thank you very much for your positive feedback! We are delighted that you enjoyed your experience at CHIBI AKIHABARA. Looking forward to seeing you soon!
5 /5
★★★★★

Perfect

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Brendon J.
purchased on 03/01/2025
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Answer from CHIBI AKIHABARA
Hello Brendon,

Thank you very much for your feedback! We are delighted that you enjoyed your experience on our site "CHIBI AKIHABARA". Your satisfaction is our priority. See you soon!
5 /5
★★★★★

Figurine pre-ordered several months in advance. Respect for the announced deadlines and fast delivery. A very good service.

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Jean-marc B.
purchased on 07/07/2025
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Answer from CHIBI AKIHABARA
Hello Jean-Marc,

Thank you very much for your flattering review! We are delighted to hear that you were satisfied with the pre-order and the speed of delivery. Your satisfaction is our priority, and your comments motivate us to continue providing excellent service. See you soon at CHIBI AKIHABARA!
5 /5
★★★★★

All good. Everything is perfect.

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Florian K.
purchased on 02/03/2025
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Answer from CHIBI AKIHABARA
Hello Florian,

We sincerely thank you for your positive feedback and your rating of 5/5. We are delighted to hear that you found everything great on our site "CHIBI AKIHABARA". Your satisfaction is our priority and we hope to see you again soon for new discoveries!