Customer reviews of CHIBI AKIHABARA

Keep up the good work, always very professional!

Another well-packaged order, always fast shipping and delivery, always as serious as ever, see you soon.

Pre-orders received on timeNothing to complain about concerning the articlesAu top!

Pre-order purchase of three figurines.shipment delayed due to supplier's delayed delivery. Parcel well secured (thank you because the carrier was less delicate than you were with the box...).

Superb figurine

Package arrived in very good condition

All perfect

Very good quality figurines, good delivery times and very attractive prices - in short, a very good experience.

first order with them and all went very well

Despite a delay in delivery by the carrier for my pre-order (beyond Chibi Akihabara's control), the quality of the figurines is still top-notch, and the responsiveness of the staff for any questions is a real advantage. Satisfied as usual!

Fast, reliable and very customer-oriented.

Incredible quality/price during a special offer! Super fast and safe delivery! Highly recommend!

Very patient with my order and answered all my questions

Fast delivery and perfect figurine!

A wide choice of licenses and figurine ranges for your enjoyment

Impeccable service, on-time delivery and good communication on pre-orders. Thank you Chibi

Fast, protected shipping, nothing to complain about!

Always perfect

------------neant

Always impeccable! Neat packaging, fair prices, wide selection... Keep up the good work!

Fast, efficient, neat package

I asked to be delivered to the parcel relay point of my choice, but the parcel ended up at the other end of town with restrictive delivery times. Apart from that, the parcel was top notch.

Products conform, speed. Very good experience.

First figurine bought from you, very satisfied with the figurine but I had a lot of problems with the delivery and the deliveryman...It's a shame, hoping that if I recommend you one day it will go better in terms of delivery ????

Quickly available thank you

I placed a pre-order over a year ago. The site easily answered my questions and queries about this one, no problem at all. However, compared with other sites, pre-orders take much longer to become available. This poses quite a few problems if you want to be sure of receiving your order without the product passing you by. Even though it's a supplier problem, it's quite stressful. What's more, the refund system is not at all up to scratch. I had to wait more than 3 months after having waited a year for my pre-order (still not shipped) and its cancellation (voluntary on my part) to be reimbursed after having contacted them several times as well as having gone to the japan stand, assuring myself that my order would be reimbursed more quickly. I still had to contact them again and wait a week for my money. That's why I don't recommend this site if you ever pre-order.

Immediate response and instant tracking for proof of parcel received in chosen relay. Friendly and experienced person to give the expected answer

There's nothing wrong with the Chibi Akihabara site, I always find what I'm looking for on it, and the parcels delivered are impeccable and well protected. I recommend it without hesitation.

Fast shipping, product arrived safely and well protected

Excellent site

Customer service was top-notch, delivery was fast and meticulous! The price of the Ban bust was simply unbeatable, I recommend it 100%!

Even if lead times are sometimes extended, pre-orders are always honored with care. The team is reactive on support to answer questions and this is very reassuring so thank you Chibi and your stand at Japan was very nice!

Quality service, well packaged, not damaged, good value for money, good interface.

Fast delivery, good quality figurine

Product arrived in very good quality

Perfect order processing. Only the purchase is not tax-free for reunion, so we have to pay vat twice.

Order prepared and sent very quickly, large package very well protected, very good experience!

Fast and accurate shipping

Nickel and fast

The company respects delivery deadlines and informs us of any changes. Having contacted them, they are friendly and pleasant and solve problems as best they can, so thank you for the work.