Customer reviews of CHIBI AKIHABARA

No complaints Perfect

Good reception of the parcel, fast delivery

Item arrived very quickly, well packaged, as advertised, very pleasant surprise for a site that I did not know!

I'm delighted with my orders on the site. The figurines are very well packaged and the parcels are delivered very quickly.

Nothing to complain about!

Nothing to say, it's perfect

Beautiful figurine. Perfect shipping

Super, express delivery and with little sweets as a gift! Many thanks! :)

I pre-ordered two figurines from them, and when I got to the pre-order end date for the second figurine, I was worried that I wouldn't receive a delivery notice, so I checked the site, which had shifted the pre-order end date by 1 month without notifying the customer. When I contacted customer service, they explained that there was a delay in delivery on one of the two figurines, and that if I wanted to receive the first figurine, which was available, in advance, I'd have to pay additional delivery charges. In the end, I received both figurines three months late...

This site is excellent for buying figurines

Nickel top order tracking service ?? quality products

Over 5 years of loyalty. And Chibi has always been there. 0 incidents and always on time with pre-orders. You guys rock

I ordered a figurine for my nephew's birthday and asked for it to be delivered to the store. Unluckily, it was closed for vacations, but the shipping company reported that it had been delivered. I found out from the website that they had contacted the company, so I had to pay the shipping costs a second time. I finally received my order, although it took a little over a month to get it, so I'll be able to give the figurine as a present for his birthday, even if he passed away a few weeks ago. Although the site offers a nice selection of products, this is the first and last time I'll be buying there.

Always perfect, I've been ordering from them for several months now.

I've placed several orders with them in the past, all of which went well, but my last one was a bit more complicated, as a product had been awaiting delivery from the supplier for months, with no indication of how long it would take.After almost a year's delay on my order, and several messages to the store trying to get more information or to unblock my order, I had to insist a lot (I had to wait several weeks for my request to go through) before they finally gave me some information. The lady at the after-sales service (very kind and competent) told me on the phone that she thought the supplier was taking them for a ride and would never deliver the product in question, but if that's the case, I find it incomprehensible that they don't contact the customers concerned to keep them informed, or at the very least post this information on the site's forum. This way, the people concerned can cancel their product if they wish. But here it's up to each customer to insist on being told that their order will never arrive if the product is not cancelled, so I had to cancel the product for my order to be released. Overall, if there are no unforeseen product availability problems, the store manages very well. This experience won't stop me from recommending them, but you should be aware that sometimes you have to be persistent to get information about your orders.

Very high quality product, carefully packaged. Very good relationship with customer service. Only small downside: delivery a little slow, 10 days.

The Figuarts zero figure of tanjiro is magnificent. Nothing to report.

Perfect! Great service!

good stuff tightly packed.

Very good, order processed and shipped quickly.

Fast delivery and very carefully packaged figurine

Figurine received quickly and in very good condition, efficient and fast customer service, nothing to complain about the site, I highly recommend it!!!

Wish I could put 0 stars . I'm still waiting for my order it's been almost a year ! The package isn't received yet and you haven't helped me find a solution or at least find what wrong !!!!! unacceptable..!!!!!

everything went very well.

All my orders have always gone well on Chibi, which is a very good site with a good catalog.

Pro and super fast

excellent experience

Superb, well-protected figurine. Thank you very much!

Second time I've ordered from Chibi Akihabara.21/09/2021: Hatsune Miku Figuarts Sweets Sweets.24/03/2022: Super Sailor Moon Figuarts Zero Bright Moon. (Pre-order, delivered on 11/008/2022) = correct.Fast and careful delivery. 100% reliable website and free delivery over a certain amount, home delivery or relay point = top.I recommend :) Thanks team

Nothing to say!

Responsive and attentive customer service?

Fast service, impeccable packaging, good communication, a must in its field.

No worries on the orders I've placed, responsive customer service and I even seem to have received my order before the "release date" indicated, a pleasant surprise!

My order arrived very quickly. Everything was carefully packed. And above all, the items were exactly what I expected.

Fast delivery

Excellent product, really pleased to have it. The only drawback is the packaging. The box was damaged and not sufficiently protected.

Very high quality site that I've been using for a few years now, I've probably ordered a good twenty figurines from them, never had any problems, on time in terms of orders and very fast for a simple order, go for it, no risk on the horizon, enjoy yourself?

Fast delivery and well packaged product.

Fast order processing, good communication.

Top packaging and pre-ordering respected