The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
I was very worried about pre-ordering almost 1 year before the release but everything went smoothly and for a first purchase on the site I'm absolutely not disappointed: order tracking, careful packaging, product quality, everything is top notch! Thank you so much!
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Response from CHIBI AKIHABARA
Hello, Thank you for your confidence and your order.
G
Gaëlle
Rating: 5 out of 5
following a purchase from 14/11/2021
Super fast delivery. Figurine well packed and compliant. I will recommend this site.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your order and your confidence.
J
Jeremie R.
Rating: 5 out of 5
following a purchase from 14/11/2021
Perfect nothing to say
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Response from CHIBI AKIHABARA
HelloThank you
M
Marc J.
Rating: 5 out of 5
following a purchase from 14/11/2021
2 orders to my credit, no problem, box intact, fast delivery, great!
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Response from CHIBI AKIHABARA
Hello,Thank you for your confidence and for your orders.
C
Caroline F.
Rating: 5 out of 5
following a purchase from 14/11/2021
Fast and efficient delivery Order placed on Sunday and delivered on Friday This is a gift and I hope you enjoy it.
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Response from CHIBI AKIHABARA
HelloThank you very much for your feedback
F
Francois D.
Rating: 5 out of 5
following a purchase from 14/11/2021
Fast and accurate
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Response from CHIBI AKIHABARA
HelloThank you
C
Claude B.
Rating: 5 out of 5
following a purchase from 14/11/2021
Good experience
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Response from CHIBI AKIHABARA
HelloThank you
T
Thomas M.
Rating: 5 out of 5
following a purchase from 13/11/2021
Arrived very quickly, and in good condition!
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Response from CHIBI AKIHABARA
HelloThank you
D
David D.
Rating: 5 out of 5
following a purchase from 13/11/2021
Ras, package arrived well packaged well protected, except the delivery a little long 1 week but otherwise perfect I recommend Sur!
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Response from CHIBI AKIHABARA
HelloThanks for your feedback
G
Geoffray B.
Rating: 5 out of 5
following a purchase from 13/11/2021
My 2 pre-ordered Ichibansho Ex devil figurines of Marco and Kaïdo have arrived and they're just gorgeous I'm like a kid in front of his Christmas presents Thanks to you CHIBICas usual arrived in very good conditionThanks again my collection is growing????
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Response from CHIBI AKIHABARA
HelloThank you very much for your order. Indeed, these are two absolutely magnificent figurines that are a huge success. I'm glad they lived up to your expectations. What a nice Christmas present ^^
A
Anastasia P.
Rating: 5 out of 5
following a purchase from 01/11/2021
Fast and efficient, nothing to complain about.
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Response from CHIBI AKIHABARA
HelloThank you
O
Otaku
Rating: 5 out of 5
following a purchase from 10/11/2021
Todo excelente!
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Response from CHIBI AKIHABARA
HelloThank you
N
Noé D.
Rating: 5 out of 5
following a purchase from 09/11/2021
Nothing to say?
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Response from CHIBI AKIHABARA
HelloThank you
G
Gaveriaux S.
Rating: 5 out of 5
following a purchase from 09/11/2021
order processed quickly
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Response from CHIBI AKIHABARA
Hello and thank you
C
Client
Rating: 5 out of 5
following a purchase from 08/11/2021
First pre-order, arrived 2 months after its release estimate but delivered as soon as the products were received. Impeccable, nothing to complain about. Notified by e-mail all the same.
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Response from CHIBI AKIHABARA
Hello, Thank you for your order
D
Dorian
Rating: 5 out of 5
following a purchase from 08/11/2021
As usual, it arrives on time and in top quality.
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Response from CHIBI AKIHABARA
Hello Thank you for your comment.
C
Client
Rating: 5 out of 5
following a purchase from 08/11/2021
Still as good after the second order, just perfect :D
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Response from CHIBI AKIHABARA
Hello. Thank you very much for your order and your opinion :)
S
Stephane
Rating: 5 out of 5
following a purchase from 08/11/2021
Fast and efficient. Perfect.
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Response from CHIBI AKIHABARA
Hello and thank you
T
Thomas
Rating: 5 out of 5
following a purchase from 08/11/2021
Super! well packaged, shipped quickly
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Response from CHIBI AKIHABARA
Hello, Thank you for your review
A
Angélique R.
Rating: 5 out of 5
following a purchase from 08/11/2021
Always delighted with my orders from Chibi Akihabara. Shipping was ultra fast after placing the order. Protected shipment, and I'm even happier considering how hard the letter carrier tried to put it in the mailbox.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your feedback.
B
Benji J.
Rating: 5 out of 5
following a purchase from 08/11/2021
Always clean shipments good the only hiccup is on Banpresto some delays are longer it's a shame
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Response from CHIBI AKIHABARA
Hello, thank you for your message. Banpresto and other suppliers are indeed experiencing delays beyond our control.
X
Xavier D.
Rating: 4 out of 5
following a purchase from 08/11/2021
Fast delivery despite the supplier's production delay, responsive and efficient after-sales service.
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Response from CHIBI AKIHABARA
Hello, thank you for your feedback.
E
Estelle A.
Rating: 4 out of 5
following a purchase from 08/11/2021
Product arrived on time è good condition
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Response from CHIBI AKIHABARA
HelloThank you
B
Benjamin
Rating: 5 out of 5
following a purchase from 08/11/2021
I received my parcel later than expected but the quality of the figurine was well worth the wait.
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Response from CHIBI AKIHABARA
Hello, Thank you for your order. We apologize for the delay.
M
Marc
Rating: 5 out of 5
following a purchase from 07/11/2021
Very fast deliveryQuality productsIn short, a very good seller.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your feedback.
G
Gantelet
Rating: 5 out of 5
following a purchase from 07/11/2021
Top-notch serviceThe only thing I can complain about is that when a pre-order is made and there's nothing left in stock, there's no way of knowing the release status of the figurine. Apart from that, is everything up to scratch?
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your order and your feedback. Concerning the release dates, when the product sheet is not activated, do not hesitate to contact customer service or on our networks where we are very active ( especially twitter ) to ask us.
F
François
Rating: 5 out of 5
following a purchase from 07/11/2021
Excellent, fast delivery and impeccable figurine.
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Response from CHIBI AKIHABARA
Hello, thank you for your comment.
A
Alexis J.
Rating: 5 out of 5
following a purchase from 04/11/2021
Perfect delivery. Figurines received very well packaged and of very good quality.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your opinion :)
C
Camille Q.
Rating: 2 out of 5
following a purchase from 03/11/2021
Figure received broken, support asks me to break other parts myself to be able to have it replaced, which will surely be used as a reason to not send me one back.
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Response from CHIBI AKIHABARA
Hello, We're very sorry to hear that you've received your broken figurine. However, this is not an excuse for a fault, it is the procedure requested by the supplier in order to send you another one. There's no dishonesty in this procedure; we've exchanged figurines every time using this procedure. We're not in the business of ripping off customers - quite the contrary. We exchange products, we just ask that you respect the procedure. Don't hesitate to contact us via customer service or social networks if you have any questions, we'll be happy to help. Best regards.
M
Mike
Rating: 5 out of 5
following a purchase from 02/11/2021
Quality products, fast shipping, very satisfied, I've been ordering for a few years, no worries since!
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Response from CHIBI AKIHABARA
Hello, Thank you for your feedback and your loyalty over the last few years :)
M
Mathias
Rating: 5 out of 5
following a purchase from 31/10/2021
Compliant product and fast delivery
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Response from CHIBI AKIHABARA
Hello, thank you very much
E
Eléonore
Rating: 5 out of 5
following a purchase from 02/11/2021
Great! Fast delivery and good quality product
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Response from CHIBI AKIHABARA
Hello, Thank you very much for taking the time to give us your opinion :)
T
Thomas H.
Rating: 5 out of 5
following a purchase from 02/11/2021
Excellent follow-up and more than correct delivery time!
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Response from CHIBI AKIHABARA
Hello, thank you very much :)
T
Tortue G.
Rating: 5 out of 5
following a purchase from 01/11/2021
Clear, comprehensive website, attractive price, fast delivery
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Response from CHIBI AKIHABARA
Hello, thank you very much!
U
Un C.
Rating: 5 out of 5
following a purchase from 01/11/2021
The lease is square!
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Response from CHIBI AKIHABARA
HelloThank you
M
Manuela
Rating: 5 out of 5
following a purchase from 01/11/2021
Sehr guter Service.Sehr schneller Versand. Ware wurde sicher verpackt und gut gepolstert.Habe mich sehr über die schnelle Lieferung gefreut, man wurde auch immer auf dem Laufenden gehalten.Preis und Leistung perfekt ;)Vielen Dank für den super ServiceWerde auf jeden Fall wieder bestellen
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Response from CHIBI AKIHABARA
Hello, thank you very much
D
Damien M.
Rating: 5 out of 5
following a purchase from 01/11/2021
It was the first and not the last ;) Fast and efficient site!
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your feedback.
F
Florine
Rating: 5 out of 5
following a purchase from 28/10/2021
Very good site that I recommend. Everything arrived in perfect condition.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your comment
S
Stephane
Rating: 3 out of 5
following a purchase from 26/10/2021
Following my order for a Thanos figurine which was supposed on the product description to be the deluxe version I received the standard version I asked for an explanation I was told the deluxe version was more expensive and in the meantime they changed the product description as a result I would be ordering my figurines elsewhere from now on I think.
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Response from CHIBI AKIHABARA
Hello, We are sorry that the product does not meet your expectations. You ordered the standard product as indicated in the figurine title (which you can see in your order history). You can see for yourself that the Deluxe figurine is much more expensive and clearly indicated in the product title, and that it contains interchangeable parts unlike the standard one. Please note that you have the option of returning the product to us (at your expense, in its original box). Upon receipt of the product and verification of the merchandise, we will be able to proceed with the refund. Wishing you a good dayGreetings
F
Florian C.
Rating: 5 out of 5
following a purchase from 31/10/2021
Fast delivery, no particular worries.
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Response from CHIBI AKIHABARA
Hello, Thank you :)
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