Customer reviews of CHIBI AKIHABARA

Superb quality product with a slight downside in terms of waiting time.

Bonjour Frankly very well except the cardboard protection of delivery was in an appalling

I didn't hear from the carrier when my order arrived and it was hard to check the status of my order, especially since it was a pre-order. I was worried (I'm new to the site) so I took off a point. But otherwise, everything was perfect! It arrived pretty quickly and everything :) I'd recommend the site!

Damaged cardboard box wet because a bottle was lying closed but leaked.

Too long to arrive coli in poor condition and paint defects on the figurine can do better

I received some of the figurines 14 months later, it's shameful....

I placed a pre-order and the figurine arrived after 5 months, more than one of which was late. The figurine itself is perfect. However, the support to hold it is very crooked. As a result, it tilts a lot and sometimes falls for no reason.

The broly figurine has paint and molding defects, very disappointed with the quality.

The product arrived on time, in good condition.the figure is huge, fairly well detailed despite some inconsistencies with the new film.the figure had traces of use, but I do not know if this comes from the supplier or directly from the factory. ?.. In any case satisfied, since the time I'm looking for one with a fair price.

The site is pretty well done, the team is fast and responsive. One point in months for the follow-up of pre-orders that disappear from the site without leaving any information on the date of receipt.

Good quality, but some defects. Difficulties during assembly. I remain satisfied with my purchase.

I ordered 7 Shonen Jump, 1 of which was supposed to be damaged and the other 6 only slightly. Unfortunately, 3 of them are more than slightly damaged... I was very disappointed...

Well packaged. The figurine is beautiful.

Very good product, my only complaint is the very large box for the small number of products.

I had no problems with the products, the figurines arrived intact and without defect. The only downside, apart from two corners of the box that were a little damaged but details that didn't bother me as long as the figurines were intact, was the delivery service. It was supposed to be a colissimo with signature, and dropped off at the post office if absent, but the deliveryman dropped the parcel off with a neighbor... without signing for it, checking the person's ID or notifying me with a note in the letterbox or a text message... Fortunately, the neighbor was honest and brought the parcel back to me the same evening... But that's the delivery service that's not up to scratch, the store is for me. It's the delivery man who's the star less.

I ordered a figurine and ramune, but when I opened the package, the figurine's box was completely torn in the front and damaged on the top! I've left a message in "contact us" and still haven't had a reply... I wanted to keep the box because it's beautiful and I end up with a torn box that I won't be able to keep... I'm disappointed...

No communication on pre-orders which are postponed

Chibi Akihabara offers various products. I had the opportunity to order several figurines on this site and they did not disappoint me, the parcel was well protected and the figurines were in super good quality (I recommend this site).I put 4/5 because sure of other sites the price is a little lower and sure Chibi Akihabara the figurines are removed from the sale thus it removed me that I wanted to order initially if not I would have put 5 stars.

Too many e-mails during the mailing period

Try to close the package better as Scotch tape tears easily.

Fast delivery

Very fast delivery in 48 hoursOne of the figurines arrived with a glue stain (fortunately not very visible)But the quality and authenticity of the figurines is there.Like most sites, we have access to the new or next new model...

Delivery problem, currently waiting for 2 days

Poor quality

Fast delivery and attractive prices

A serious site, fast deliveries.lacks a bit of lotteries and last one to one.Very professional and attentive to the customer.Best site for your flowers your collection.

I just can't understand what went wrong. I specifically asked for a refund after I paid the wire transfer. But they wouldn't give it to me. When I was able to send the proof of payment that they wanted. They updated my order and send it out even though I specifically said I wanted a refund for my cancellation. I do have to say their customer service may be slow but they ship out products very fast.

HelloTwo boxes were damaged in the package

Everything was perfect, the only problem I had was using the site because it has a lot of trouble loading pages or when you hover over a button the site takes a long time to realize it before proposing to click on it, which makes browsing it very time consuming, which is a shame for an online store because as everything takes time, you often just want to stop browsing because it takes too long to use. And the second thing that disappointed me a bit was the fact that once you've placed your order, you can't see in the order history what the figurines you've just bought look like. There are no miniatures or links to the figurine, just the name of the product. It would be cool to have at least a preview of what you've bought, firstly to be sure you haven't made a mistake, and secondly to be able to review the products you've ordered. Otherwise, everything was good, the selection was varied and easy to find when you take your time. It's a really good site, but it just has a few usability problems.

Inadmissible sends a box of figurine which is sold as new whereas the box is opened and the small boxes containing the figurines too.I send a message to the site to ask for explanations and no answer!!! To flee !!!

Good site. Just the pre-orders a little long ... but I'm patient ... once paid I'm sure they will arrive. But often 3 months late... then it's like that. Then the packages reinforce them a little more. Scotch double dose please because 2 packages opened ... everything was inside but please think about it thank you

Order placed 3 months before the release, order not received 1 month after the release.open a "ticket" is useless, you can write whatever you want you will get the same automatic response (true I put a "." I received the same response as when I wrote a paving stone).Sending an e-mail isn't much use either, so you won't get any reply. Calling is the only option, and even then, only if you manage to get them. I naively ordered thinking that pre-ordering 3 months before the release would guarantee that I'd get my figurines straight away. But they're having "supplier problems", which is questionable because they're the only ones to have them: all my other orders from other sites are prepared for the release or even before, and arrive on time.In short, go the other way.

I received my figurine with a bent part.

The figures arrived in good condition, apart from the hair on one.

This was my first order and will be my last. I ordered 2 figurines, one of which arrived broken, I opened a ticket on the order to ask for an exchange, I was told that I had to send lots of photos of the figurine and its box, which I did three times... since then, it's been radio silence and as no email can be found on their site, no possibility of communicating with them apart from this famous ticket. As the figurine doesn't seem repairable, it's as if I've thrown my money out of the window... So I wouldn't recommend this site unless you want to throw your money out of the window.

The parcel was supposed to arrive on December 24th for Christmas and it arrived on the 27th, but apart from that the parcel was in order.

The parcel arrived on the date announced so I am satisfied with the date. However the box is very damaged in two places (it is torn) and there are also traces of scratches on the box) it is a pity ...

Delivery 3 days after the expected date, otherwise everything was fine.

A very good site, with a wide selection and relatively fair prices, but a small downside: with recent orders, the boxes of figurines arrived a little dented, which wasn't the case before.

Extremely disappointed and let down by the whole service. A cascade of delivery delays due to the manufacturer but neither shared nor relayed by Chibi. The only response is to ask for a refund if you're not happy, but we customers have signed up for a pre-order with you Chibi, paying you in advance (and therefore not collecting the item from another supplier), while you, the seller, are not making the slightest commercial effort. As a consultant and entrepreneur, I know where this denial and lack of value chain management always ends up.