The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Super happy with the quality, fast and careful shipping for more than affordable prices, I like a lot thank you!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
O
Orianne A.
Rating: 5 out of 5
following a purchase from 01/02/2024
Fast delivery and always very careful.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
J
Jérémie
Rating: 5 out of 5
following a purchase from 02/02/2024
Very quick and careful delivery, I recommend it.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
R
Roberto
Rating: 5 out of 5
following a purchase from 01/02/2024
Acquistato, spedito e arrivato in poco tempo e in perfette condizioni.
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Response from CHIBI AKIHABARA
Good morning,Thank you for sharing your experience regarding your order! :DBGood day and see you soon on Chibi Akihabara!
C
Christine J.
Rating: 5 out of 5
following a purchase from 22/01/2024
Everything was in order
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
J
Jeremy
Rating: 5 out of 5
following a purchase from 01/02/2024
First order and very satisfied, fast and well packed shipment.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! :DBonjour & à bientôt sur Chibi Akihabara !
L
Laura
Rating: 5 out of 5
following a purchase from 24/01/2024
Fast shipping and careful handling
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
F
Fréderic
Rating: 5 out of 5
following a purchase from 24/01/2024
I received my figurines well packaged and brand new.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
V
Vormulac
Rating: 5 out of 5
following a purchase from 24/01/2024
The items are always of the highest quality, with very short delivery times and very attractive prize pools.
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for your feedback on your order! Have a nice day & see you soon on Chibi Akihabara!
M
Mady
Rating: 3 out of 5
following a purchase from 29/01/2024
I received damaged boxes and paint defects on all my figurines... but apart from these inconveniences, the boxes were not overly protected apart from air "cushions" to fill the void.
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Response from CHIBI AKIHABARA
Hello,We are very sorry for these defects.please open an after-sales ticket on our website so that our customer service can take care of you.an e-mail was sent to you on 05/02 and we have not heard back from you.Thank you very much,Sincerely.
S
Sandra L.
Rating: 5 out of 5
following a purchase from 30/01/2024
Very fast shipping, very good tracking, perfect packaging and products as ordered in perfect condition.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! :DBonjour & à bientôt sur Chibi Akihabara !
A
Audrey M.
Rating: 2 out of 5
following a purchase from 01/11/2023
I was very satisfied at first with my first 2 orders. But lately not at all: I know they are waiting for delivery of pre-orders but I find the time very long each time there is 2 or 3 months difference with the announced date while the physical stores have received the items.....The other time, 2 months after the announced date, I receive an e-mail saying that they won't be delivering the ordered items after all (I've been reimbursed, so it's not a problem, they're legit about it) and now I'm waiting for items that were scheduled for the end of November and still haven't been delivered.... Maybe your supplier needs to be more serious.
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Response from CHIBI AKIHABARA
Hello,The dates indicated are given by our suppliers and are not always respected, for various reasons: transport problems, economic problems, production delays by the manufacturer...etc.Please believe that we are aware that the wait can be very long for our customers and it is important to us that all orders are honored on time. Unfortunately, this is not our fault, and we're very sorry about it.some stores are importers, so they get their products earlier, but as far as we're concerned, we only work with official suppliers.unfortunately, posting a review won't help matters, and we invite you to contact customer service, who will give you more answers about the status of your pre-orders.what's more, there's an article on our website explaining everything about pre-orders and the delays that affect them: https://chibi-akihabara.com/fr/actualites/post/en-attente-de-livraison-fournisseur-.htmlBien.
D
Dalila J.
Rating: 5 out of 5
following a purchase from 09/01/2024
Perfect in every way Listens to customers Always takes care of business
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for your feedback regarding your order! Have a great day & see you soon on Chibi Akihabara!
M
Marco P.
Rating: 5 out of 5
following a purchase from 24/01/2024
Fast delivery and perfect products! Highly recommended ;)
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
T
Thomas V.
Rating: 5 out of 5
following a purchase from 23/01/2024
Very fast shipping
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
M
Marine S.
Rating: 5 out of 5
following a purchase from 22/01/2024
Very good site with lots of choice and very fast delivery.
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Response from CHIBI AKIHABARA
Hello,Thank you for your review! :D See you soon on our site! Have a nice day ^^
N
Nathalie
Rating: 5 out of 5
following a purchase from 26/01/2024
Perfect. Fast and careful delivery
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
S
Stephane C.
Rating: 5 out of 5
following a purchase from 22/01/2024
Simple order at the best price, fast delivery and very accurate.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
J
Julian C.
Rating: 5 out of 5
following a purchase from 24/01/2024
Very fast delivery and receipt. The products are in order and very well packaged. I recommend it!
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
O
Olive
Rating: 5 out of 5
following a purchase from 25/01/2024
Fast delivery and careful packaging!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
B
Bassem M.
Rating: 5 out of 5
following a purchase from 24/01/2024
Very good respect of the advertised products. Very satisfied!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
L
Le R.
Rating: 5 out of 5
following a purchase from 19/01/2024
I have no opinion yet the toy has not been offered yet I will give my opinion around February 10 otherwise very satisfied delivery
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with the delivery! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
S
Shino Y.
Rating: 5 out of 5
following a purchase from 18/01/2024
Order processed quickly, package sent quickly, and customer service what can I say is excellent! A little problem with the package because the carrier couldn't deliver, I just asked chibi, they sent me the details of the order and where to find my package!!!!
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order & our customer service! Have a nice day & see you soon on Chibi Akihabara!
F
Francois J.
Rating: 5 out of 5
following a purchase from 24/01/2024
I didn't know the site at all and when I saw a special on a cobra statuette, I gave it a try... Well TOP in every way. Super fast shipping, reliable, no worries. Thank you, I'm delighted with your service.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your first order from us! Thank you for your feedback! :DBonjour & à bientôt sur Chibi Akihabara !
M
Maud B.
Rating: 3 out of 5
following a purchase from 24/01/2024
The 3 stars correspond to the lack of protection in the parcels. I ordered 22 figurines, which arrived with a few air bubbles here and there, but no real protection. The box had 4 holes made during transport and some boxes suffered from the lack of bubble wrap for example. Apart from that, everything was perfect and I recommend it.
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Response from CHIBI AKIHABARA
Hello,First of all, we're sorry to hear that the boxes of your products arrived damaged.We've taken note of your opinion and we'll do what's necessary to improve the packaging of the products in our parcels.Thank you all the same for your recommendation.Good day to you.
V
Vanessa B.
Rating: 5 out of 5
following a purchase from 23/01/2024
Fast delivery, item very well packed and in good condition. My son was happy.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that your son was satisfied with the product he received! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
H
H. T.
Rating: 5 out of 5
following a purchase from 22/01/2024
Fast delivery, well protected! Thank you so much!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
A
Alexandre
Rating: 5 out of 5
following a purchase from 16/01/2024
Very fast and careful delivery. The figurines were very well packaged. Personally, I don't keep figurines in their packaging, but for those who do, the boxes were intact. Very serious site with good promotions.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience regarding your order with us! :DBonjour & à bientôt sur notre site !
C
Cédric D.
Rating: 5 out of 5
following a purchase from 16/01/2024
Figurines very well packaged and delivered on time
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
N
Noémie
Rating: 5 out of 5
following a purchase from 18/01/2024
No problems with my order. The two Nendoroid figures are perfect! I love them! :)
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
M
Marine B.
Rating: 5 out of 5
following a purchase from 15/01/2024
Super order, fast and careful shipping, the figurines are very beautiful. The lotteries are well respected. I recommend ++.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
B
Bruno
Rating: 5 out of 5
following a purchase from 18/01/2024
Perfect packaging
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
J
Jessica D.
Rating: 3 out of 5
following a purchase from 18/01/2024
I ordered for the sales and some of the packaging was damaged or even open. Otherwise the discounts were interesting and the shipping fast.
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Response from CHIBI AKIHABARA
Hello,We are very sorry for this inconvenience. Packages can sometimes suffer shocks during transport, and we try to do our utmost to protect the boxes. Regarding the fact that you think the boxes have been opened, have you contacted customer service and sent photos to discuss the situation? We do not open the boxes, as the product would lose its value, but our customer service team is at your disposal. Best regards.
R
Recourt K.
Rating: 5 out of 5
following a purchase from 18/01/2024
Very good product, wide choice and fast delivery.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
X
Xx
Rating: 5 out of 5
following a purchase from 17/01/2024
Fast, efficient service
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Response from CHIBI AKIHABARA
HelloThank you very much for your starry and positive reviewGood day to you
V
Valvo K.
Rating: 5 out of 5
following a purchase from 17/01/2024
Good quality figure, reasonable price. Never had a problem either on the site or at a convention.
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Response from CHIBI AKIHABARA
Hello,Thank you for your opinion :DBonjour.
H
Hugo T.
Rating: 3 out of 5
following a purchase from 17/01/2024
parcel arrived a day late and badly protected so one of the boxes was badly damaged and 4 others were partially damaged
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Response from CHIBI AKIHABARA
Hello,We're very sorry for the inconvenience. Have you contacted our customer service department to report this problem and attach photos? Do not hesitate to open a ticket via our after-sales system, available on our website. Sincerely
K
Kaido L.
Rating: 5 out of 5
following a purchase from 15/01/2024
A very good experience, as usual, with Chibi Akihabara! The parcel was sent with care and protection, despite being relatively badly treated by the post office (thanks to the figurine's over-carton), which not only refused to reschedule my delivery, but also showed exemplary rigidity towards a relative of mine who tried unsuccessfully to collect my parcel on my behalf, providing all the supporting documents (ID card, delivery notice, parcel tracking, etc.), I'm not sure that this will make much difference, given the rigor of the delivery drivers of the major carriers (UPS and TNT, subcontractors of FeDex in particular), but it might be an interesting suggestion to consider alternative deliveries to those offered by La Poste (if possible at a later date), especially for those who, like me, have to deal with an unpleasant post office ...
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Response from CHIBI AKIHABARA
HelloThank you very much for sharing your experience of not penalizing us because of the carrier's behavior. Unfortunately, we have no control over the behavior and actions of carriers. However, we take note of your advice. Thank you again.
T
Tgunpla
Rating: 5 out of 5
following a purchase from 15/01/2024
Fast parcel in very good condition.
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Response from CHIBI AKIHABARA
HelloThank you so much for sharing your positive experience.Have a nice day :)
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