The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Excellent products, fair prices, top customer service, on-time delivery: nothing to complain about!
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience regarding your order & customer service! :DBon a good day & see you soon on our site!
J
Julien P.
Rating: 5 out of 5
following a purchase from 06/02/2023
Perfect. Fast delivery. Great communication.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
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Amel
Rating: 5 out of 5
following a purchase from 26/01/2023
I discovered this site a short time ago and frankly had a great experience! Very well packaged and sent. The figurines are impeccable.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon at Chibi! ^^
J
Jim C.
Rating: 5 out of 5
following a purchase from 12/01/2023
I ordered 2 times, 1 package with 2 figurines and 1 lottery, both times it was shipped very quickly and with remarkable care in the boxes, no damage. The prices are honest, and with a wide range of items, the site is frankly perfect.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation! We are delighted to hear that you are satisfied with your purchases! :DV Wishing you a pleasant day & see you soon on our site!
C
Chrisiak
Rating: 5 out of 5
following a purchase from 17/02/2023
Perfect order, products packaged with care. Thank you very much
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Response from CHIBI AKIHABARA
Hello,Thank you for your comment! Have a nice day & see you soon!
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Amelie
Rating: 5 out of 5
following a purchase from 12/02/2023
Fast shipping. Products well packed. As requested.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your order experience! Have a nice day.
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Eva P.
Rating: 5 out of 5
following a purchase from 10/02/2023
Delivery time respected and correct. The figurines are top quality and really beautiful! Nothing to say about the quality/price ratio. What's more, they're very well packaged.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your comment! :DBonjour & à bientôt sur notre site !
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Esteban L.
Rating: 5 out of 5
following a purchase from 08/02/2023
Fast, safe and well-protected shipping
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
A
Andrieux
Rating: 5 out of 5
following a purchase from 02/02/2023
fast shipping in less than 48 hours on products in stock, well packaged, points given on your order which allows you to have a small discount on the next, I placed 2 orders with them on items in stock.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your orders from us! Thank you for your feedback! Have a nice day.
C
Cédric
Rating: 2 out of 5
following a purchase from 08/02/2023
Parcel received intact but product broken for the second time
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Response from CHIBI AKIHABARA
Hello,We're sorry to hear that your figurine arrived broken, but we've responded to your after-sales service request and we're still waiting for the photos of the broken figurine we asked you to send us.In the case of the first figurine that appears to have arrived broken, we have no record of any request or other action on your part. If this happens, don't hesitate to contact us and send us photos (within 2 weeks of receipt) so that we can exchange the figurine. We would be grateful if you could send us the photos requested on 15/02 to the After-Sales Service.
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Maxime M.
Rating: 5 out of 5
following a purchase from 08/02/2023
clean send fast and well protected!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
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Nadege P.
Rating: 5 out of 5
following a purchase from 01/02/2023
Efficient, the product is sent quickly. Easy to collect thanks to relay point. Well packaged. Complete and superbly made figurine.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & see you soon at Chibi!
A
Arthur
Rating: 5 out of 5
following a purchase from 09/02/2023
The service is always impeccable. I've been ordering from them for 1 year now and I'm still not disappointed ^^ A great team!
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for posting a review! Have a great day & see you soon!
M
Marie-sarah N.
Rating: 5 out of 5
following a purchase from 09/02/2023
Thank you for the speed and efficiency
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Response from CHIBI AKIHABARA
Hello,Thank you for your comment! See you soon on our site! Have a nice day.
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Vorn
Rating: 5 out of 5
following a purchase from 08/02/2023
Fast delivery, careful shipping, quality products.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
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Nicolas
Rating: 5 out of 5
following a purchase from 30/01/2023
The site is very clear, the order went through without a hitch and arrived in perfect condition. This is the second order I've placed via the site and I've had no problems.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your orders from us! Thank you for your feedback! Have a nice day.
T
Tomy
Rating: 5 out of 5
following a purchase from 07/02/2023
Very good figure, I love it, great quality.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a comment! See you soon on our site! Have a nice day.
F
Fabrice
Rating: 5 out of 5
following a purchase from 06/02/2023
Fast delivery in excellent condition.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a comment! See you soon on our site! Have a nice day.
C
Céline C.
Rating: 5 out of 5
following a purchase from 03/02/2023
Very fast and well-protected shipment!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
C
Céline
Rating: 5 out of 5
following a purchase from 01/02/2023
Fast and efficient order. Product as advertised on the website.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
D
Don
Rating: 5 out of 5
following a purchase from 05/02/2023
Top-notch customer service. I made a mistake in my order by ordering 2 figurines too many but after sending them a message they kindly modified my order and removed these figurines from the order. At Chibi, buyer satisfaction is their top priority!
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your feedback regarding your order, and your experience with our customer service! :D We do our best to help you as much as possible, and please do not hesitate to contact us, as you did, when you encounter a problem. We wish you a pleasant day and hope to see you soon on our site.
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Paul H.
Rating: 5 out of 5
following a purchase from 02/02/2023
Very quick delivery with correct packaging! Good quality product
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
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Marine L.
Rating: 5 out of 5
following a purchase from 28/01/2023
Perfect experience...top service
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
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FETTAH
Rating: 5 out of 5
following a purchase from 05/02/2023
Top meilleur cite de france
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback & support! See you soon on our site! Have a nice day.
L
Lucas J.
Rating: 5 out of 5
following a purchase from 03/02/2023
Everything was good - the quality of the product and the delivery.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
F
Fawaz
Rating: 5 out of 5
following a purchase from 29/01/2023
All the positive points I retained after ordering a figurine: speed of receipt of the product, tracking of the parcel, conformity of the product and the excellent condition of the parcel mean that I can highly recommend it.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and for sharing your experience regarding your order on our site! We are delighted to know that you are satisfied! :DV Wishing you a pleasant day & see you soon at Chibi!
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Mayerline L.
Rating: 5 out of 5
following a purchase from 30/01/2023
I've ordered here many times, and the parcels always arrive quickly and in good condition.
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback on your order! Have a nice day.
M
Maud
Rating: 5 out of 5
following a purchase from 21/01/2023
A very good description of the products, which are of high quality, an easy-to-use site, and really fast shipping.
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Response from CHIBI AKIHABARA
Hello,Thank you for your review & for sharing your experience about our site :DVHappy day & see you soon!
G
Germain
Rating: 5 out of 5
following a purchase from 11/01/2023
Excellent store, despite a few bugs on the website. Fast delivery and well packaged, I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DL Whenever this happens, don't hesitate to let us know about any small bugs you encounter, and we'll do what's necessary to resolve them :)Wishing you a pleasant day & see you soon!
K
Katleen
Rating: 2 out of 5
following a purchase from 26/01/2023
Broken voldemort wand
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Response from CHIBI AKIHABARA
Hello,We're sorry to hear that your figurine arrived broken. We understand your disappointment, and it is regrettable that we are penalized when we can offer you several options to resolve this problem of broken figurine.We would be grateful if you could contact our customer service so that we can help you as best we can, because we have not had any message from you on this subject since receiving your package on 27/01/2023. Yours faithfully
C
Client
Rating: 5 out of 5
following a purchase from 15/01/2023
Fast and careful delivery.I recommend Chibi Akihabara 100%Thank you very much!!! :)
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your comment! :DV Wishing you a pleasant day & see you soon on Chibi!
A
Anthony J.
Rating: 5 out of 5
following a purchase from 30/01/2023
Fast delivery Correct product description
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
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M. G.
Rating: 5 out of 5
following a purchase from 25/01/2023
First order. I was afraid to be disappointed. I received it quickly, well packaged and the statuettes just beautiful. I recommend the site... I'm delighted.merci
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your review! :D We are delighted to hear that you are satisfied with your order on our site! Wishing you a pleasant day & see you soon :)
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David B.
Rating: 5 out of 5
following a purchase from 29/01/2023
Perfect, parcel arrived after only a few days in perfect condition.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
M
Marianne
Rating: 5 out of 5
following a purchase from 24/01/2023
Delighted to have found this figurine at such a low price when I was actively looking for it. Thank you chibi-akihabara!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & see you soon at Chibi! :)
A
Amandine
Rating: 5 out of 5
following a purchase from 22/01/2023
I quickly found what I wanted on the site and the delivery was made very quickly. I no longer buy elsewhere.
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback about your experience on our site! Have a great day & see you soon!
O
Olivia A.
Rating: 5 out of 5
following a purchase from 20/01/2023
I have already placed several orders on this site. Super fast delivery and great items.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! :DBalive day & see you soon!
E
Emma.D
Rating: 5 out of 5
following a purchase from 23/01/2023
The product arrived as new in its original box, well protected. There are no scratches. On the other hand, the package was slightly opened, but surely not the seller's fault. I highly recommend it!
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! Please do not hesitate to contact your carrier if you notice any problem with your parcel.wishing you a pleasant day & see you soon!
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Justin A.
Rating: 1 out of 5
following a purchase from 11/01/2023
I still don't have my parcel
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Response from CHIBI AKIHABARA
Hello,We are sorry, as customer service has explained, we have opened an investigation with the carrier and we are still waiting for a response from him. We understand your disappointment, and it is regrettable that the carrier's error should penalize us when the investigation is still not complete...Sincerely.
M
Marie.c
Rating: 5 out of 5
following a purchase from 19/01/2023
Perfect, very fast. Very well packaged.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
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