The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
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L
Lionel
Rating: 5 out of 5
following a purchase from 30/11/2022
Order dispatched promptly, figurine as pictured, very well packaged. Nickel
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
M
M. S.
Rating: 5 out of 5
following a purchase from 24/11/2022
Super store selling figurines that delivers to Reunion.fast shipping and super well packaged.good e-commerce site. I recommend for Reunion.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
C
Client
Rating: 5 out of 5
following a purchase from 04/12/2022
Very realistic and well packaged. Thank you.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! :DV Wishing you a nice day.
F
Fabrice
Rating: 5 out of 5
following a purchase from 06/12/2022
Very good professionalismPackages received quickly and very well packaged
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
C
Camille R.
Rating: 5 out of 5
following a purchase from 02/12/2022
I received the figurine on time, it was perfectly packaged so there was little risk of it being damaged. I'm very happy with my purchase!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
A
Aurélien H.
Rating: 5 out of 5
following a purchase from 02/12/2022
I received my order extremely fast and in Good condition!!!!
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your comment! Have a nice day.
G
Gwen
Rating: 1 out of 5
following a purchase from 06/12/2022
I placed an order and I don't receive the confirmation email. I don't see my order either. I paid 90 euros.
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Response from CHIBI AKIHABARA
Hello,We have received all your messages on our customer service which replied that there was no order or payment made in your name to our knowledge. Can you send your proof of payment to our customer service? We don't do after-sales service on Trustpilot...Have a nice day.
Y
Yoann
Rating: 5 out of 5
following a purchase from 28/11/2022
Quality from start to finish.the figurine and additional gifts are of very good quality.i recommend!
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Response from CHIBI AKIHABARA
Hello,Thank you for your comment! :DGood day.
M
Madeleine
Rating: 5 out of 5
following a purchase from 01/12/2022
I appreciated the speed of delivery of my order.the product was conform and well packaged as it was fragile.I highly recommend this site.
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Response from CHIBI AKIHABARA
Hello,Thank you for leaving a review! Have a nice day.
C
Camille N.
Rating: 5 out of 5
following a purchase from 29/11/2022
Fast and secure order processing! Excellent customer service (My letter carrier had the wrong box so I had to contact them XD)
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
A
Anais M.
Rating: 5 out of 5
following a purchase from 30/11/2022
Fast, careful delivery
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DGood day.
C
Constance
Rating: 5 out of 5
following a purchase from 30/11/2022
Very good store, I order regularly and the prices are reasonable. Always well protected and fast shipping.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback! Have a nice day.
J
Jérémy
Rating: 5 out of 5
following a purchase from 02/12/2022
I enjoyed assembling my figurines, the parcel was well packed and the figurines were well protected inside the parcel. No defects noted, everything's fine.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
F
François L.
Rating: 5 out of 5
following a purchase from 05/12/2022
very nice kantai figurine
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
A
Axel C.
Rating: 5 out of 5
following a purchase from 25/11/2022
Good value for money, a wide choice of products, only small downside my package with a medium-sized hole, stroke of luck nothing damaged or lost, so much the better.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback! Packages can sometimes suffer shocks during transport, which is why we protect products as best we can! Wishing you a pleasant day.
L
Lylia M.
Rating: 5 out of 5
following a purchase from 27/11/2022
I tried the lottery to get a JJBA Stone ocean lot, and I got a Jolyne figurine on the first try! I was a bit worried that it might be a scam at first, but I received it very quickly, and I'm extremely happy! Thank you Chibi Akihabara
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your lottery experience! Luck was on your side, congratulations! :DV Wishing you a good day.
P
Pascal
Rating: 5 out of 5
following a purchase from 20/11/2022
The figurines arrived very quickly and the prices are really fair! I recommend ??
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied! Thank you for your feedback! Have a nice day.
G
Geoffrey Z.
Rating: 1 out of 5
following a purchase from 17/11/2022
I ordered 2 figurines, one with the Christmas offer, and when I received them I only received one figurine and not the 2. And it's been 2 weeks since I sent an email to customer services telling me that they're going to check with the carrier and I still have no answer. This is not normal
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Response from CHIBI AKIHABARA
Hello,We're sorry, but we're still waiting for a reply from the carrier. The customer service will contact you as soon as we have a return from them.wishing you a good day.cordially.
C
Christophe S.
Rating: 5 out of 5
following a purchase from 04/12/2022
Nickel fast delivery site that I recommend you without any worry thank you very much and very soon for a next order
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! Have a nice day.
C
Christine
Rating: 5 out of 5
following a purchase from 14/11/2022
Product availability, fast shipping with free postage, which is becoming increasingly rare. Very good transaction.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
A
Alexandre
Rating: 5 out of 5
following a purchase from 18/11/2022
Excellent, fast and compliant
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
E
E.L
Rating: 5 out of 5
following a purchase from 23/11/2022
Quality figurine, hard to find elsewhere, more than fair price and 2-day delivery. Nothing to complain about, everything was just right!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
C
Charef.G
Rating: 5 out of 5
following a purchase from 18/11/2022
Fast delivery and product as described.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback! Have a nice day.
V
Victor R.
Rating: 5 out of 5
following a purchase from 29/11/2022
Recibí el producto súper rápido , bien empaquetado y protegido ! Recomiendo la página
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Response from CHIBI AKIHABARA
Good morning, Thank you for sharing your experience! Have a nice day.
L
Liliane P.
Rating: 5 out of 5
following a purchase from 30/11/2022
I haven't opened the boxes yet because they'll be opened at Christmas, but I'll be back to say what I think.
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Response from CHIBI AKIHABARA
Hello,Thank you for posting a review. Concerning your order, please do not hesitate to contact customer service if there are any concerns.wishing you a good day.
N
Nola G.
Rating: 5 out of 5
following a purchase from 14/11/2022
Serious and fast delivery.a very friendly seller at Japan Touch in Lyon! quality figurine, And this is only my first order... ;)
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! We are delighted to hear that you are satisfied and we will not hesitate to pass on your message to our team! Have a nice day.
T
Thierry X.
Rating: 5 out of 5
following a purchase from 05/11/2022
Order from Chibi Akihabara: The items arrived promptly. The overall packaging was correct, but could perhaps be improved as some boxes were slightly damaged (due to the vagaries of the carrier, I suppose). As for the website, Chibi Akihabara.com, it's perfect.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your review! We will take note of your comments and pass them on to our team! Have a nice day.
A
Anne-sophie R.
Rating: 1 out of 5
following a purchase from 14/11/2022
I haven't received my order. I know it's mostly the delivery company's fault, but the result is that I've paid almost 200 for figurines that may not arrive before Christmas... My sons are waiting for their presents... Thank you in advance for your follow-up...
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Response from CHIBI AKIHABARA
Hello,We understand your disappointment, but indeed, when there is a problem during delivery, it is not our fault... Following your exchanges with our customer service department, an investigation has been opened with the carrier, as we indicated to you. We will have answers between 28/11 and 16/12. Please do not hesitate to contact us again in the next few days.wishing you a pleasant day.best regards.
P
Patricia M.
Rating: 5 out of 5
following a purchase from 16/11/2022
Figurines received on time! in very good condition! top customer service! excellent advice and very pleasant! I recommend this site!
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
D
Denise
Rating: 5 out of 5
following a purchase from 22/11/2022
Fast delivery and no worries. I am very satisfied
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
T
Thibault L.
Rating: 5 out of 5
following a purchase from 26/11/2022
figurine quali et pas cher + reception en même pas 2 jours bref rien à redire
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
C
Client
Rating: 5 out of 5
following a purchase from 29/11/2022
Good experience I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
C
Christelle
Rating: 5 out of 5
following a purchase from 15/11/2022
Fast delivery
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
Q
Quentin V.
Rating: 5 out of 5
following a purchase from 24/11/2022
Fast delivery, perfectly packaged
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
C
Christophe M.
Rating: 5 out of 5
following a purchase from 28/11/2022
Perfect..several times we order, my daughter is delighted.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback and loyalty! Have a nice day.
J
Jacqueline
Rating: 5 out of 5
following a purchase from 03/11/2022
A fan of Japan, where I've been 4 times, I love Chibi Akihabara products. Excellent value for money. The strawberry pocky?? are great. Mochis too... all good things. Very fast shipping. I highly recommend Chibi Akihabara. Many thanks to them.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
C
Camille H.
Rating: 5 out of 5
following a purchase from 18/11/2022
very good service
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
P
Pascal
Rating: 5 out of 5
following a purchase from 16/11/2022
Very fast, careful shipment.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
A
Alexia
Rating: 5 out of 5
following a purchase from 14/11/2022
Fast delivery, well-protected parcel!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
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