The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Hello,Thank you for sharing your experience! Have a nice day.
A
Arima
Rating: 5 out of 5
following a purchase from 23/11/2022
Excellent service, nothing to complain about. Responsive support if you have any questions or problems. Definitely recommend!
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! Have a nice day.
D
Denise A.
Rating: 5 out of 5
following a purchase from 04/11/2022
Very serious company and good communication if we need information. Very careful delivery
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied! Our team is always ready to listen! Thank you for your feedback! Have a nice day.
C
Client
Rating: 5 out of 5
following a purchase from 22/11/2022
Trustworthy site.everything is received on time.I highly recommend this site.and above all, we pay vat when we buy, so we don't have to worry about customs afterwards.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
G
Gwendolyne P.
Rating: 5 out of 5
following a purchase from 14/11/2022
Super reactive team, I was missing an item in my order and they were top notch in sending it back to me within a few days. The items are always sent with the utmost care.
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback on your order! Our team is doing its best to satisfy you! Have a nice day.
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Pornapaz S.
Rating: 5 out of 5
following a purchase from 10/11/2022
Arrived in time. The figurine is perfect.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
G
Gaetan R.
Rating: 1 out of 5
following a purchase from 22/11/2022
Arrived broken, the site does not respond to the dispute...
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Response from CHIBI AKIHABARA
Hello,After your numerous exchanges with customer service, it seems that you wish to keep the figurine in its original condition. We have responded to your complaint, and don't worry, customer service will get back to you shortly. Wishing you a pleasant day.
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Cécile L.
Rating: 5 out of 5
following a purchase from 11/11/2022
This site is amazing. The orders are prepared so quickly and sent right away! The deadlines have always been respected for what I have ordered so far. I think I've found my new favorite site!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your experience on our site! Thank you for your feedback and loyalty! Have a nice day.
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Amandine L.
Rating: 5 out of 5
following a purchase from 14/11/2022
Parcel sent quickly and well protected. I recommend it.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
S
Sebastien P.
Rating: 5 out of 5
following a purchase from 22/11/2022
100% perfect site, delivery problem and correct price, I've been ordering for years.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! Have a nice day.
M
Marie-pierre F.
Rating: 5 out of 5
following a purchase from 31/10/2022
Good evening,This is the first order I've placed on your site and I'm delighted with my purchase, both in terms of the quality of the item and the price. I'll recommend it again without any problem and I 100% recommend your site, which is fantastic and serious.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
C
Christine T.
Rating: 3 out of 5
following a purchase from 10/11/2022
Fast delivery and top figurines. On the other hand disappointed I did not get the gifts because one of the products ordered was out of stock not very business knowing that when I ordered it was in stock ... too bad I could have put 5 stars
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Response from CHIBI AKIHABARA
Hello,We've just checked your order, and there seems to have been a misunderstanding: you used a partner code for your order, but these are incompatible with the end-of-year offers...This information is indicated on our blog article, but also when you add the code to your basket, a message tells you that you no longer benefit from the offer with the partner code. That's why you didn't get the end-of-year gifts. Wishing you a good day.
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Thomas A.
Rating: 3 out of 5
following a purchase from 15/11/2022
Delivery was good and fast, however the end of year gift was very badly indicated and I was not able to take advantage of it despite an order of almost 400. Something should be done for future buyers.
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Response from CHIBI AKIHABARA
Hello,We're sorry you weren't able to take advantage of our year-end offers during your order. The system is fully automated, and access to the offer gifts is clearly indicated everywhere on our site: on the product sheets, when adding to the basket, in the basket, on our articles... etc. Please do not hesitate to contact us if you need help. Don't hesitate to contact us if you need any help, you can also reach us on our social networks, where an explanatory video has been posted.wishing you a good day.
V
Vanou
Rating: 5 out of 5
following a purchase from 13/11/2022
Very fast and careful delivery. Thank you very much.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
L
Laura
Rating: 5 out of 5
following a purchase from 01/11/2022
Superb experience. Fast shipping, top figurine, top price, top gift!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
M
Marco ?.
Rating: 5 out of 5
following a purchase from 04/11/2022
Super Laden,Preise waren in Ordnung, Kontakt war super und Versand schnell
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience ! :DHave a good day.
V
Valérie J.
Rating: 5 out of 5
following a purchase from 05/11/2022
A much-appreciated gift
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
S
Sandra B.
Rating: 5 out of 5
following a purchase from 16/11/2022
and received the product very quickly. I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive review :DPay you a nice day.
M
Marine M.
Rating: 5 out of 5
following a purchase from 10/11/2022
Second order and still as good
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Response from CHIBI AKIHABARA
Hello,Thank you very much :DBonjour
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Thomas
Rating: 5 out of 5
following a purchase from 14/11/2022
Beautiful Ichiban Kuji lots.
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Response from CHIBI AKIHABARA
Hello,We are delighted to know that you are satisfied :DBonjour
L
Lunatic
Rating: 5 out of 5
following a purchase from 06/11/2022
I've been buying from them for a while now and have never been disappointed.delivery is fast and there's a wide choice of products.customer service is ultra responsive. You can also contact the site via the networks, but it's best to open a ticket.
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive feedback and your loyalty :DBonjour
G
Gérald A.
Rating: 5 out of 5
following a purchase from 27/10/2022
Very satisfied. Fast delivery, well-packaged parcel and nickel figurine. Highly recommend.
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive feedback :DBonjour
A
Anthony R.
Rating: 5 out of 5
following a purchase from 10/11/2022
Smooth delivery. Received a product in perfect condition.
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Response from CHIBI AKIHABARA
Hello,We are delighted that you are satisfied :DBonjour
P
Pascal
Rating: 5 out of 5
following a purchase from 10/11/2022
The figurines are beautifully packaged in the parcel.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback concerning the packaging of the products by our teams :DBonjour
C
Clément B.
Rating: 5 out of 5
following a purchase from 07/11/2022
I'm very satisfied with the products, the packaging and the fast delivery.
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive feedback on your order :DBonjour
V
Vincent I.
Rating: 5 out of 5
following a purchase from 11/11/2022
The shipment was fast and the item arrived in one piece. I recommend your orders for figurines and other related items, as well as for the groceries they sell.
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Response from CHIBI AKIHABARA
Hello,Thank you for your comment, we are delighted that you are satisfied with your order. :DPay you a pleasant day.
C
Cédric
Rating: 5 out of 5
following a purchase from 19/09/2022
NICKEL, nothing to say
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to leave a review of your order :D Wishing you a nice day.
P
Philippe M.
Rating: 1 out of 5
following a purchase from 31/10/2022
purchase for my daughter's birthday on 31/10/2022 .......grâce à l'incompétence de votre transporteur , colis reçu le 4/11/2022 !!!!! scandaleux , plus jamais je ne commanderai une figurine sur votre site !!!!
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Response from CHIBI AKIHABARA
Hello,We are sorry to hear that your package did not arrive on time, however, the actions of the carrier are beyond our control ... Wishing you a good day.
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Nadia C.
Rating: 5 out of 5
following a purchase from 03/11/2022
My daughter is very satisfied with this site, which brings her many new manga figurines. However, you have to be patient.
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Response from CHIBI AKIHABARA
Hello,Thank you for your comment, we are delighted to know that your daughter finds her happiness on our site! :DPay you an excellent day.
S
Seb
Rating: 5 out of 5
following a purchase from 10/11/2022
RAS. fast shipping, conform product
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with the product, thank you for your comment :DBonjour.
J
Julien L.
Rating: 5 out of 5
following a purchase from 29/10/2022
The product was as advertised and well packaged. Everything went smoothly.
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive review, we are delighted that you are satisfied with your order :DBonjour.
C
Charles N.
Rating: 5 out of 5
following a purchase from 04/11/2022
Products received in very good quality and very quickly after purchase. I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive review! :DGood day to you.
J
Josefa R.
Rating: 5 out of 5
following a purchase from 25/10/2022
Information given on delivery time Very good follow-up The figurine is correctly packaged and of high quality.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience with us, and we are delighted to have been able to satisfy you! Have a nice day.
S
Sebastien A.
Rating: 5 out of 5
following a purchase from 29/10/2022
Superb figurine
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Response from CHIBI AKIHABARA
Hello,Thank you for your review, and we are delighted that the figurine suits you :D Good day.
V
Vieng L.
Rating: 5 out of 5
following a purchase from 09/11/2022
Pre-ordered and in stock product arrived safelyNo shipping worries
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your opinion :DBonjour.
L
Laure
Rating: 2 out of 5
following a purchase from 01/11/2022
I've ordered from this site before, and had no problems until recently, when I discovered that the figurines were reconditioned (I don't know if this is the case for all of them or not, but I was told that they were, even though I'd received new, unopened figurines). As a result, on my last order I received a figurine that was very badly packaged, with a missing part, while another of the same character, the box had not been opened and was in its original packaging. The same goes for a Bandai model where the box wasn't closed. I don't know if this is normal or not, but for this kind of product where all the parts are essential, it's worrying not to even have sotch on it. What's more, the after-sales service needs to be improved... On the phone, I had the impression that my interlocutor was talking down to me, when all I was asking for was a normal, new figurine, like the others I've received with no problems. I didn't really get an answer to my questions and I'm still waiting for my problem to be solved.
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Response from CHIBI AKIHABARA
Hello,We are very sorry for the incident you have encountered with your order.Following your exchange with our customer service department, we would like to inform you that the missing part has been sent to you. We assure you, as explained, that our products are brand new, sometimes they come directly from Japan and can be differently packaged.we take note of all your remarks and will improve our services accordingly.wishing you a good day.
P
Patrice C.
Rating: 5 out of 5
following a purchase from 05/11/2022
Great price and very quick delivery. Well packed.
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive review :DBonjour.
H
Hop-hop-hop !.
Rating: 5 out of 5
following a purchase from 29/10/2022
Nothing to report. product ordered on october 29th received on november 2nd. wonder if it's not the team itself that delivers so fast. The packaging is top notch. All in all, a great team of professionals who share their passion.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience, our team is delighted to know that you are satisfied! :DV Wishing you a good day.
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Léa G.
Rating: 5 out of 5
following a purchase from 24/10/2022
Very fast which is very much appreciated and the product is conform and well packed.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
A
Anne G.
Rating: 5 out of 5
following a purchase from 03/11/2022
Fast delivery, (I appreciate it), detailed information on how to send the parcel, friendly delivery person.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
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