The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
I ordered a chibibox with 3 products: a figurine, a pin and a drink. According to the website, on the page where the different sizes of chibiboxes are presented, a red and white box with "my chibibox" written on it can be seen behind the products that make it up. I therefore legitimately thought that the 3 products would be packaged in this "my chibibox" box as suggested, itself then put in a shipping carton.I contacted customer service who informed me:1. that the drink was out of stock and had been exchanged (without my being informed and without my being able to choose the replacement product)2. that there was no error in the packaging and that no other packaging was planned (in other words, not very presentable as a gift!)For the price paid, I found the service very inadequate and the response from customer service very laconic: no apology for the inconvenience, no proposal for an exchange...
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S
Samir A.
Rating: 5 out of 5
following a purchase from 22/11/2021
Fast and efficient
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Response from CHIBI AKIHABARA
HelloThanks :)
M
Marie-frédérique S.
Rating: 5 out of 5
following a purchase from 22/11/2021
Everything is well packed and clean every time! Super fast! Thanks
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Response from CHIBI AKIHABARA
Hello Thank you :)
G
Gorky
Rating: 5 out of 5
following a purchase from 22/11/2021
Frankly, it has everything: price, choice, quality of the site, speed of delivery!... Bravo to them!... I seriously recommend using this site for your purchases ;-)
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Response from CHIBI AKIHABARA
Hello Thank you very much for this review! Thank you also for your recommendation :)
P
Patricia
Rating: 4 out of 5
following a purchase from 22/11/2021
Super zenitsu figurine ordered and received quickly! I don't give it 5 stars because the cardboard box is a bit damaged.
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Response from CHIBI AKIHABARA
Hello, Thank you for your order. We apologize for the inconvenience.
V
Victor
Rating: 5 out of 5
following a purchase from 22/11/2021
Always at the top! I've been using Chibi Akihabara for almost 1 year now and I've never been disappointed, fast delivery and it's easy to contact them (social networks)! I highly recommend Chibi Akihabara.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your recommendation and your loyalty over the past year :)
M
Mme F.
Rating: 5 out of 5
following a purchase from 22/11/2021
Order arrived on time with good tracking, parcel well packed.
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Response from CHIBI AKIHABARA
Hello Thank you ^^
J
Jlouis G.
Rating: 5 out of 5
following a purchase from 22/11/2021
Very pleasant on the phone. Thank you
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Response from CHIBI AKIHABARA
Hello, Thank you for your review.
A
Adrille
Rating: 5 out of 5
following a purchase from 21/11/2021
I placed my order on Sunday and received it on Wednesday: everything went smoothly and I'm very satisfied with the transaction.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your order. We are delighted that you are satisfied with our services.
A
Ailein W.
Rating: 5 out of 5
following a purchase from 21/11/2021
Chibi Akihabara is my favorite store
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your comment, which makes us extremely happy.
C
Client
Rating: 5 out of 5
following a purchase from 21/11/2021
Very fast shipping and always well protected.
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Response from CHIBI AKIHABARA
Hello, thank you very much
D
Durban J.
Rating: 4 out of 5
following a purchase from 21/11/2021
I placed a pre-order with them but the supplier took a little longer to supply them, so they quickly replied to my email, very responsive and sent very well packaged.
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Response from CHIBI AKIHABARA
Hello, thank you. We apologize for the inconvenience.
J
Jonathan C.
Rating: 5 out of 5
following a purchase from 21/11/2021
I am very happy figurine not too expensive and very good quality thank you to you
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Response from CHIBI AKIHABARA
Hello, Thank you for your order.
C
Clemence B.
Rating: 5 out of 5
following a purchase from 21/11/2021
Super site, I ordered on Monday 2pm and received my figurine on Wednesday morning, INCREDIBLE. Very well packaged and protected. I recommend this site
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your recommendation, your order and this very positive review :)
A
Anthony D.
Rating: 5 out of 5
following a purchase from 21/11/2021
Fast, perfect delivery
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Response from CHIBI AKIHABARA
Hello and thank you
S
Sabrina M.
Rating: 4 out of 5
following a purchase from 21/11/2021
The box is protected by an air-filled bag to prevent it from moving around in the carton. Reinforced packaging of the whole box would be preferable to avoid any damaged corners.
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Response from CHIBI AKIHABARA
HelloPlease excuse us for the inconvenience. I will pass on your comments to the order department in order to improve our deliveries.
E
EM
Rating: 5 out of 5
following a purchase from 21/11/2021
perfect control
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback
B
Balady C.
Rating: 5 out of 5
following a purchase from 21/11/2021
Satisfied, I received the figurine very quickly.
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Response from CHIBI AKIHABARA
Hello and thank you
N
Nicolas V.
Rating: 5 out of 5
following a purchase from 21/11/2021
Fast, quality service, well-packaged and protected figurine.
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Response from CHIBI AKIHABARA
Hello, thank you,
A
Anne L.
Rating: 5 out of 5
following a purchase from 20/11/2021
Extremely fast delivery, product conforms, I recommend 1000% and I will recommend on the site.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your order and your recommendation. See you soon :)
C
Claire L.
Rating: 5 out of 5
following a purchase from 20/11/2021
Great product and fast delivery
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Response from CHIBI AKIHABARA
Hello and thank you
L
Latzar
Rating: 5 out of 5
following a purchase from 20/11/2021
It's perfect
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Response from CHIBI AKIHABARA
Hello and thank you
E
Elidran
Rating: 4 out of 5
following a purchase from 18/11/2021
Quality product, too bad one figurine was not available at the time of shipment even though I had been waiting for this order for 9 months.
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Response from CHIBI AKIHABARA
Hello, We apologize for the inconvenience. Thank you for your order.
A
Amine B.
Rating: 1 out of 5
following a purchase from 15/11/2021
Package never received (probably stolen from my mailbox), no refund or return from Chibi Akihabara.
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Hakima F.
Rating: 5 out of 5
following a purchase from 18/11/2021
The figurine was out of stock but as soon as it was available again I received it in tb condition.
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Response from CHIBI AKIHABARA
Hello, Thank you for your review
I
Ingrid V.
Rating: 5 out of 5
following a purchase from 18/11/2021
Perfect, very fast shipping, top delivery tracking and very well packaged parcel.
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Response from CHIBI AKIHABARA
Hello, thank you for your comment.
R
Roseline M.
Rating: 5 out of 5
following a purchase from 17/11/2021
Fast and careful delivery, the product is as described. Very satisfied!
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Response from CHIBI AKIHABARA
Hello, Thank you for your order.
M
Mme D.
Rating: 5 out of 5
following a purchase from 17/11/2021
Super happy with my order if I had to make only one small comment it's just that I didn't expect the kit-katt to be so small. But otherwise nothing to complain about and I can't wait to place my next order.
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Response from CHIBI AKIHABARA
Hello, Thank you for your order and your feedback
N
NRB
Rating: 5 out of 5
following a purchase from 17/11/2021
Super fast seller and order in excellent condition. I recommend
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Response from CHIBI AKIHABARA
Hello, Thank you for your recommendation.
J
Joelle
Rating: 5 out of 5
following a purchase from 16/11/2021
Well received very well packaged thank you I recommend the site
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Response from CHIBI AKIHABARA
Hello, Thank you for your order and your recommendation.
L
Lucas
Rating: 5 out of 5
following a purchase from 16/11/2021
Very good site with fast, efficient customer service!
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your feedback.
J
Julian L.
Rating: 5 out of 5
following a purchase from 16/11/2021
Packages received early and in perfect condition?
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Response from CHIBI AKIHABARA
Hello, thank you very much!
B
Benjamin R.
Rating: 5 out of 5
following a purchase from 15/11/2021
Fast, careful delivery, great product
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Response from CHIBI AKIHABARA
Hello,Thank you very much
N
Nicolas
Rating: 5 out of 5
following a purchase from 15/11/2021
Fast and careful deliveryNot yet opened, purchase for my son for Christmas.
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Response from CHIBI AKIHABARA
Hello, thank you very much!
C
Client
Rating: 5 out of 5
following a purchase from 15/11/2021
Package received in perfect condition!
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Response from CHIBI AKIHABARA
Hello, Thank you :)
S
Sabah K.
Rating: 5 out of 5
following a purchase from 15/11/2021
Very good site, very affordable product, I recommend. OFFICIAL PRODUCT
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your order and your review.
H
Hyunckel X.
Rating: 5 out of 5
following a purchase from 13/11/2021
Fair price, comparable to the competition, fast delivery by colissimo to a relay point: 3 working days. Nickel 5/5*
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your opinion :)
J
Julie
Rating: 5 out of 5
following a purchase from 15/11/2021
Always so fast and very satisfied! Products well packaged and as ordered!
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your feedback and your order.
N
Nicolas P.
Rating: 5 out of 5
following a purchase from 15/11/2021
official figurine arrive very quickly and in perfect condition very good site and very serious
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your comment
R
Romain B.
Rating: 5 out of 5
following a purchase from 15/11/2021
Never disappointed!!!
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Response from CHIBI AKIHABARA
Hello, thank you very much :)
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