The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
The delivery was fast and the product of very good quality. My son is very happy with his new towel.
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Response from CHIBI AKIHABARA
Hello Thank you for your review
C
Client
Rating: 5 out of 5
following a purchase from 22/08/2022
Fast delivery, perfect product and service quality
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Response from CHIBI AKIHABARA
HelloThank you
J
Jonathan
Rating: 5 out of 5
following a purchase from 20/08/2022
Everything is perfect, quick response by e-mail, very pleasant.
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Response from CHIBI AKIHABARA
HelloThank you
E
Elias
Rating: 5 out of 5
following a purchase from 19/08/2022
A little apprehensive at first because the site seems little known so fear of a scam or a product of poor quality but very pleasantly surprised by the result with a very nice figurine I recommend
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Response from CHIBI AKIHABARA
HelloWe are partners of Banpresto/Bandai and we collaborate with several partners. We've been on the internet since 2012 ^^ So you might as well say that our site is pretty well known and don't hesitate to contact us on social networks if you have any concerns or questions, that's what we're here for :D
A
Antoine B.
Rating: 2 out of 5
following a purchase from 17/08/2022
Figurine with half-removed arm and badly painted katana
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Response from CHIBI AKIHABARA
HelloYou posted your review before contacting customer service, which you did afterwards. The figurine will be reimbursed upon arrival at our premises. Best regards.
J
Jean F.
Rating: 5 out of 5
following a purchase from 04/08/2022
Perfect official figurine
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Response from CHIBI AKIHABARA
HelloThank you
C
Christelle V.
Rating: 5 out of 5
following a purchase from 18/08/2022
Speed, undamaged parcel and well-protected interior
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Response from CHIBI AKIHABARA
HelloThank you
M
Momo F.
Rating: 5 out of 5
following a purchase from 18/08/2022
Super site! Order arrived in very good condition! I recommend .
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Response from CHIBI AKIHABARA
HelloThank you for your review
N
Nael B.
Rating: 5 out of 5
following a purchase from 17/08/2022
Satisfied with the figurine received with the kitkats as gifts. The figure is in good condition.
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Response from CHIBI AKIHABARA
HelloThanks for your feedback
G
Guillaume
Rating: 5 out of 5
following a purchase from 17/08/2022
Perfect ????
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Response from CHIBI AKIHABARA
BonjourParfait alors :)
C
Customer
Rating: 5 out of 5
following a purchase from 17/08/2022
Figure arrived in box in perfect condition !!! (Everything must be in mint condition ! Including the box for a collector) !!! Fast shipping ! I am very satisfied ! Recommend !!!
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Response from CHIBI AKIHABARA
HelloThank you very much
M
Marion
Rating: 5 out of 5
following a purchase from 17/08/2022
Super fast delivery very satisfied
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Response from CHIBI AKIHABARA
HelloWe are delighted that you are satisfied.
K
Karim T.
Rating: 5 out of 5
following a purchase from 17/08/2022
Good site. Very reliable. With quality products.
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Response from CHIBI AKIHABARA
HelloThank you
É
Édouard D.
Rating: 5 out of 5
following a purchase from 16/08/2022
Fast delivery and well packaged products.
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Response from CHIBI AKIHABARA
HelloThank you very much for your comment
A
Alban P.
Rating: 1 out of 5
following a purchase from 16/08/2022
The figurine was broken, great birthday present at the opening.....
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Response from CHIBI AKIHABARA
HelloWe are sorry for the incident, however, before leaving such a negative comment, please contact the after-sales service, which will find a solution and give us the opportunity to resolve the problem!Cordially EDIT 29/08/2022 Hello Sir,To date, we have still not received a message from you to proceed with the after-sales service of your broken figurine. Please contact us if you wish to resolve the situation.
M
Mathis L.
Rating: 5 out of 5
following a purchase from 16/08/2022
perfect, figurine preordered and arrived 50 days early. The previous time there were more than 90 days in advance. The quality of the figurines is excellent and the service very good.
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Response from CHIBI AKIHABARA
HelloThank you for your positive feedback
C
Co_et
Rating: 5 out of 5
following a purchase from 16/08/2022
I received my parcel a day early, and littered with surprise KitKat gifts. A great first impression!
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Response from CHIBI AKIHABARA
HelloThank you for your review
A
Amandine C.
Rating: 5 out of 5
following a purchase from 16/08/2022
Package delivered in good condition, received on time, very happy with the product!
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Response from CHIBI AKIHABARA
HelloWe are delighted that you are satisfied.
J
Justine
Rating: 5 out of 5
following a purchase from 12/08/2022
Super! I love it, I often order for my partner who is a manga fan and collects figurines! Delivery is always impeccable, neat and fast!
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback
L
Luka
Rating: 5 out of 5
following a purchase from 16/08/2022
Great service! Package arrived on time and undamaged.
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Response from CHIBI AKIHABARA
HelloThank you
L
Léakhéna
Rating: 5 out of 5
following a purchase from 15/08/2022
Very good shipping! Very protected and secure delivery! Many thanks
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Response from CHIBI AKIHABARA
HelloThank you for your confidence
J
Jouas B.
Rating: 5 out of 5
following a purchase from 15/08/2022
Super fast delivery, well packaged. What's more, there's a choice and a loyalty program. Great!
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Response from CHIBI AKIHABARA
HelloThank you for your positive review
M
Manon C.
Rating: 5 out of 5
following a purchase from 05/08/2022
Arrived very quickly after ordering and in good condition
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Response from CHIBI AKIHABARA
HelloThank you
Q
Quentin G.
Rating: 5 out of 5
following a purchase from 15/08/2022
Perfect delivery, parcel well protected
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Response from CHIBI AKIHABARA
HelloThank you
C
Chris D.
Rating: 5 out of 5
following a purchase from 15/08/2022
Top as always?
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Response from CHIBI AKIHABARA
Thank you for this top comment ^^
A
Ataru
Rating: 5 out of 5
following a purchase from 13/08/2022
I ordered a figurine from the Pop Up Parade collection.the transparent box of the figurine was very nicely wrapped in a slightly opaque paper. I even wonder if this paper wrapping is not original.
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Response from CHIBI AKIHABARA
HelloThanks for your feedback
M
M. C.
Rating: 5 out of 5
following a purchase from 13/08/2022
Great site, great team.
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Response from CHIBI AKIHABARA
HelloThank you
A
Anthox
Rating: 5 out of 5
following a purchase from 11/08/2022
Quality parcel with treats
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Response from CHIBI AKIHABARA
HelloThank you
E
Emilie F.
Rating: 5 out of 5
following a purchase from 11/08/2022
For pre-order, small delay from the supplier not due to Chibi Akihabara but once in stock I received my order quickly in perfect condition. I'm very satisfied.
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Response from CHIBI AKIHABARA
HelloThank you very much for not penalizing us for the supplier delay. Thank you for your understanding and your order.
W
Wassim A.
Rating: 5 out of 5
following a purchase from 10/08/2022
Fast delivery, quality product.
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Response from CHIBI AKIHABARA
HelloThank you
Q
Quentin
Rating: 1 out of 5
following a purchase from 09/08/2022
Received a completely open parcel in my letterbox, with one of my items stolen, no response from customer service after two days, I'm thinking of not ordering from their site again.
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Response from CHIBI AKIHABARA
HelloCustomer service has replied to you, albeit with a delay as our teams are reduced due to the vacations. For stolen items, we have advised you to return directly to the carrier. Sincerely
J
Jerome P.
Rating: 5 out of 5
following a purchase from 10/08/2022
Top figurine! Always satisfied with the seller!
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Response from CHIBI AKIHABARA
HelloThank you very much!
S
SAN
Rating: 2 out of 5
following a purchase from 10/08/2022
Hello I'm having a fit over the packaging of Ichiban Kuji products. The boxes of figurines and other items constantly arrive damaged, because they're not packed properly. This is the 3rd time this has happened to me.
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Response from CHIBI AKIHABARA
HelloWe are sorry for this incident. We will be more carefulCordially
Y
Yassine K.
Rating: 5 out of 5
following a purchase from 10/08/2022
Beautiful figurine
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Response from CHIBI AKIHABARA
HelloThank you
B
Beretrouge64
Rating: 5 out of 5
following a purchase from 10/08/2022
Very fast delivery and well-made productPerfect
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Response from CHIBI AKIHABARA
HelloThank you very much
S
Sandra V.
Rating: 5 out of 5
following a purchase from 09/08/2022
Completely satisfied. Package received a day early. There were even two mini matcha kat kits as gifts with my order. The kind of small gesture that makes you happy. A little bonus: points are offered that can be accumulated for future orders. When I went to pick up my parcel at the relay point, I received an e-mail telling me that my points had been validated. When I placed my order, I was given a 10% discount code thanks to a friend of mine, and it looks like there are regular special offers, so what more could you ask for? ^^ Everything was taken care of. Really a good first experience! I'll be ordering again without hesitation. :) And if I may say so, nothing to do with manga story, which is a real disaster when it comes to deliveries (no email for several days, no information, 1 week late but payment deducted, no commercial gesture following the inconvenience, etc.). ) With Chibi Akihabara, at least I know I can order without worrying! Thanks a lot! Keep up the good work :]
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Response from CHIBI AKIHABARA
HelloAll of us at CHIBI Akihabara would like to thank you for this wonderful, detailed and positive message, which encourages us to always do our very best to satisfy our customers :)
L
Leblond
Rating: 5 out of 5
following a purchase from 08/08/2022
Fast delivery and possibility to participate in lotteries. Good order tracking and information on prizes won. Large selection of figurines. Very good site for manga fans.
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Response from CHIBI AKIHABARA
HelloThank you for your detailed and positive feedback. We are happy to be able to offer a wide range of products to our customers and manga fans.
S
SAMY
Rating: 5 out of 5
following a purchase from 08/08/2022
Order received very quickly in a carefully prepared parcel!
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Response from CHIBI AKIHABARA
HelloThank you very much
J
Jérémie H.
Rating: 2 out of 5
following a purchase from 08/08/2022
Always get G and H...seems rigged
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Response from CHIBI AKIHABARA
Hello No, our lotteries and sweepstakes are not rigged. When you play a lottery, you know what you're getting into. There are a lot of small lots for not a lot of figurines. And yes some win figurines, I invite you to see all our stories on instagram. It's a random draw. It's almost the same principle as if you buy a scratch game. And again, there you necessarily get a lot. Saying it's rigged because you won small prizes is bad faith. Just like your note.Cordially
M
Mademoiselle D.
Rating: 5 out of 5
following a purchase from 25/07/2022
Even if my order was a little late, I'm pleased with the quality of the support I received from the Chibi Akhiabara team.
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Response from CHIBI AKIHABARA
HelloWe apologize for the delay and thank you for not holding it against us.
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