Customer reviews of CHIBI AKIHABARA

Thank you very much for your positive feedback, we are delighted that your order went well and that you are satisfied with our services. We make it a point of honour to deliver our products quickly and to protect them effectively so that they arrive in perfect condition at our customers' premises. We look forward to serving you again in the future. Thank you again for your trust and your 5/5 rating.

Thank you very much for your positive review, Gérald! We're glad you enjoyed our site and have confidence in our products and services. We will do our best to maintain this quality and reliability for our customers. Thanks again for your support, we hope to see you soon on CHIBI AKIHABARA!

Thank you for your recommendation, Yann. We are delighted that you enjoyed your experience at CHIBI AKIHABARA. We will continue to provide quality products to our customers. Thank you again for your support and your perfect 5/5 rating.

Thank you very much for your positive feedback on our Chibi Akihabara site. We are delighted that you appreciated our packing service and fast delivery. We hope to see you again soon for future purchases on our site. Thank you for your recommendation!

Thank you very much for your positive feedback on our CHIBI AKIHABARA website, we really appreciate it! We are delighted that you are satisfied with the quality of our figurines and we thank you for your recommendation. We hope to see you soon on our site!

Thank you for your positive review, Laura! We are delighted that you are satisfied with our service and the speed of our shipments. We hope to see you soon on our site!

Thank you very much for your confidence in our site, we are delighted that your shopping experience went well. We also thank you for your recommendation, it encourages us to continue to provide quality service to our customers. We hope to see you soon at CHIBI AKIHABARA!

Thank you very much for your positive review, Aubin! We are delighted that you were satisfied with your shopping experience at CHIBI AKIHABARA. We will continue to do our best to provide you with quality service and great products. We hope to see you soon!

Thank you very much Ronan for your positive review of our CHIBI AKIHABARA website. We are delighted that you are satisfied with your purchases and with our fast, well-packaged delivery service. We hope to see you soon on our site!

Thank you for your positive feedback, we really appreciate it! We always do our best to provide our customers with a quality and satisfactory service. We're delighted that you received your parcel just in time for Christmas. Happy holidays to you!

Thank you very much for your positive feedback, we really appreciate it! We are delighted that your experience with our site was satisfactory and that your order arrived on time and in good condition. We hope to see you soon at CHIBI AKIHABARA!

Thank you very much for your positive review, we're delighted you enjoyed your package! We always do our best to ensure that our customers are satisfied with their order at Chibi Akihabara. We hope to see you soon on our site!

We are delighted that you are satisfied with your experience at CHIBI AKIHABARA. We always do our best to provide quality service to our customers. Thank you for your rating and your confidence!

Thank you so much for your trust and your kind comment! We are delighted that your brother is happy with his gift and that you appreciated our service. It's a pleasure to count you among our satisfied customers. Please do not hesitate to come back to us for any further orders. See you soon at CHIBI AKIHABARA!

Thank you very much for your positive feedback, Vincent. We always do our best to ensure that our customers receive their parcels in good condition. We're delighted that this was the case for you. See you soon on our site!

Thank you very much for your feedback, Manon! We are delighted that you are satisfied with your order on our CHIBI AKIHABARA website. We make it a point of honour to offer our customers fast, quality service. See you soon on our site!

Thank you very much for your trust! We are delighted that you are enjoying our home and hope to see you again soon at CHIBI AKIHABARA.

We are delighted to hear that you enjoyed your experience at our CHIBI AKIHABARA site. We go to great lengths to provide quality service to our customers, and we're glad you were able to see that. Thank you for your positive feedback and your 5-star rating, which encourages us to keep up the good work. Don't hesitate to visit us again soon!

Hello,

Thank you for taking the time to share your feedback. We are sorry to hear that your last experience with us did not fully satisfy you, and we are taking your feedback into account to improve our services.

Concerning the damaged parcel, we understand your disappointment, but we invite you to contact us directly in the event of a problem with a delivery. This would have enabled us to take the necessary measures immediately. We do our utmost to protect our products and, like many other customers, you can see that carriers can sometimes mishandle packages, even with all the protection in place. We recently had a similar case where, despite our precautions, the parcel was severely damaged. Please also note that if a parcel is damaged, we strongly advise you to make a reservation on the delivery note, which is essential for any subsequent claim.

With regard to the delay of pre-orders, we assure you that this delay is unfortunately not due to us, but to suppliers' lead times. We endeavor to keep you informed as soon as we have new information about your orders, but it may happen that there is no precise date to communicate. Nevertheless, we are always available to provide you with answers.

As for the refund of your cancelled product, this is made within 30 days, and since you cancelled on 6/12, the refund will be made within this period, i.e. by 6/01/2025 at the latest. Thank you for your patience in this matter.

We understand your frustration regarding shipping costs when separating orders and will take your suggestion into account. However, we remain committed to providing the best possible service under the current circumstances.

We hope that, despite these inconveniences, you will give us another chance in the future. We take your feedback to heart and will continue to improve our processes.

We wish you a good day,
Best regards.

Thank you very much for your positive review of our CHIBI AKIHABARA website. We are delighted that you enjoyed your experience on our site. Please come back again to discover more products. We look forward to seeing you soon!

Thank you for your positive feedback, we are delighted that your first order on our site was a success! We strive to provide a quality experience for our customers, and your satisfaction is our priority. We hope to see you soon on CHIBI AKIHABARA.

Thank you for your positive feedback on our site. We are delighted that you liked the figurine and that delivery was as you expected. We hope to see you soon on CHIBI AKIHABARA for future purchases.

Thank you very much for your positive review, Rémy! It gives us great pleasure to know that you are satisfied with our service. We work hard to provide a quality experience for all our customers. Please don't hesitate to contact us if you need anything else. See you soon on CHIBI AKIHABARA!

I'm delighted you enjoyed your visit to our site, Nadine. Thank you very much for your recommendation and your note, it means a lot to us!

Thank you very much for your positive review of our CHIBI AKIHABARA site! We are delighted that you enjoyed your experience with us. We will do our best to keep our quality of service at a high level to fully satisfy you. Once again, thank you for your trust and support, it's much appreciated!

Thank you for your positive review of our CHIBI AKIHABARA website. We are delighted that you and your partner are satisfied with your purchase and our fast delivery service. We hope to see you soon on our site for new orders. Thank you again for your recommendation!

Thank you very much Rémi for your positive feedback! We are delighted that you were satisfied with your order on our CHIBI AKIHABARA website. We are constantly working to offer the best service to our customers and we are happy to see that this is bearing fruit. Don't hesitate to come back to us if you need anything, we'll always be here to help. Thanks again and see you soon on CHIBI AKIHABARA!

Thank you very much Christopher for your positive review of our CHIBI AKIHABARA website! We are delighted that you have appreciated our quality services and our products. We do our utmost to satisfy our customers and your satisfaction is our greatest reward. We hope to see you soon on our site! Have a nice day.

Thank you very much for your confidence and your recommendation. We are delighted that your shopping experience on our site was satisfactory. We make it a point of honor to offer quality service to our customers. We look forward to seeing you again at CHIBI AKIHABARA!

Thank you very much for your positive review, it encourages us to continue providing quality products and services to our customers. Don't hesitate to come back and see us at Chibi Akihabara for all your geeky desires! :)

Thank you very much for your positive review Geoffrey! We are very pleased that you enjoyed our CHIBI AKIHABARA site. We work hard to provide a quality experience for our customers and knowing that it's appreciated encourages us to keep the momentum going. Thank you again for your trust and support, and see you soon on our site!

Thank you very much for your review of our site CHIBI AKIHABARA, Théo. We are delighted that you have received it and that you rate it 5/5. We hope you'll continue to enjoy our content and come back again soon. Thanks again for your support!

Thank you very much for your positive review, Ludovic! We're delighted that you enjoyed our store and our customer service. We're constantly working to improve our pre-order times to ensure that our customers are as satisfied as possible. Thank you again for your trust and loyalty. See you soon on our site!

Thank you for your positive feedback, Nicolas! We are delighted that you are satisfied with our products and services. We pride ourselves on offering a wide range of quality products and ensuring prompt delivery to our customers. We hope to see you soon on our site.

Thank you for your positive feedback, we really appreciate it! We are delighted that you are still satisfied with our services and products. We will continue to do our best to offer you quality figurines and impeccable service. See you soon on CHIBI AKIHABARA!

Thank you very much for your positive feedback on our CHIBI AKIHABARA website. We are delighted that the delivery was quick and that the product was well packaged. We are also pleased that you are satisfied with the quality of the statua di GUTS BERSERKER, both in terms of the sculpt and the paint. Your satisfaction is our priority, so we hope to see you soon on our site!

Thank you very much for your positive feedback! We are delighted that your experience with our site has been satisfactory and that you are happy with your product. We do our utmost to offer our customers quality service and fast delivery. We hope to see you soon on CHIBI AKIHABARA!

Thank you for your positive review, Steven. We are delighted that our delivery service lived up to your expectations. We will continue to do our best to satisfy you. See you soon on our CHIBI AKIHABARA website!

Hello,
First of all, we solved the problem directly with the customer after receiving his comment.
However, prior to this, we had not received any requests via our official after-sales channels (ticket, email or telephone). As we regularly explain, customer service requests must be submitted via these channels to ensure optimal follow-up. Unfortunately, notices are not the right way to contact us for this type of situation. We have therefore taken the necessary measures and replaced the faulty sword.

We remind you that for any question or problem, it is essential to use the following means:
- Tickets on our website in the "Help" tab
- By e-mail from our customer service department
- By telephone

Thank you for your understanding and for helping us solve your problem.
Best regards.

Thank you very much for your positive feedback, Johan! We are delighted that you have appreciated our service and the quality of our products. Your satisfaction is our priority, thank you for your trust! See you soon on CHIBI AKIHABARA.