The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
A magnificent figurine, no regrets about the purchase.delivery was made on time against signature, at my home as requestedI might be tempted for another order.Assassination Classroom fan, order your figurine without hesitation!
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Response from CHIBI AKIHABARA
HelloThank you for your positive feedback
G
G. V.
Rating: 5 out of 5
following a purchase from 15/01/2022
Great! Fast and trouble-free
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Response from CHIBI AKIHABARA
HelloThank you
L
Lacoche J.
Rating: 5 out of 5
following a purchase from 14/01/2022
Package arrived safely and in good condition.
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Response from CHIBI AKIHABARA
HelloThank you for your feedback
C
Clement G.
Rating: 5 out of 5
following a purchase from 13/01/2022
nothing to say, fast delivery and coli in very good condition
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Response from CHIBI AKIHABARA
HelloThank you very much
H
Henri G.
Rating: 1 out of 5
following a purchase from 12/01/2022
Order placed 3 months before the release, order not received 1 month after the release.open a "ticket" is useless, you can write whatever you want you will get the same automatic response (true I put a "." I received the same response as when I wrote a paving stone).Sending an e-mail isn't much use either, so you won't get any reply. Calling is the only option, and even then, only if you manage to get them. I naively ordered thinking that pre-ordering 3 months before the release would guarantee that I'd get my figurines straight away. But they're having "supplier problems", which is questionable because they're the only ones to have them: all my other orders from other sites are prepared for the release or even before, and arrive on time.In short, go the other way.
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Response from CHIBI AKIHABARA
Hello. Yes, we have an automatic message for requests that are always the same: release date, awaiting supplier delivery. The reason we send this message is that, as indicated in the message, despite our numerous reminders, the supplier has not given us any new dates. We can't make one up. Following your message, my colleague gave you the telephone number to contact her. What's more, we're dependent on our suppliers. We can't manufacture it ourselves, nor can we go directly to Japan to get it. You point out that we are the only ones in this situation, but after checking, we have read messages warning of delays on sites identical to ours. You understand that we cannot ship an order for which the products have not yet been released, or else, as in this famous sample message, you have several proposals at your disposal to find a solution. I invite you to contact my colleague who will explain the situation to you in person. Sincerely
M
Meri
Rating: 5 out of 5
following a purchase from 12/01/2022
Everything is perfect! Fast shipping, secure payment, lots of choice and friendly, attentive customer service... In short, I've had no problems whatsoever with this trusted site. Prices are affordable on the whole, and the figurines on offer are really very beautiful - I've been able to find figurines that you can't find here in conventional stores! I ordered Ozymandias from Fate/Grand Order, it arrived in four days and in perfect condition, I'm absolutely delighted (???)It's an excellent discovery, I highly recommend this site. I'll definitely be ordering from it again! ???? (*'?`*)
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Response from CHIBI AKIHABARA
Hello. The entire CHIBI team joins me in thanking you for your message. We're really pleased that you're satisfied. See you soon on our store and don't hesitate if you need anything :), we remain at your disposal.
C
Camille J.
Rating: 5 out of 5
following a purchase from 12/01/2022
Very quick turnaround between order and delivery, product packaged with care, nothing to complain about!
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Response from CHIBI AKIHABARA
Hello, thank you very much
J
Julien K.
Rating: 5 out of 5
following a purchase from 12/01/2022
Very nice site and delivery was fast
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Response from CHIBI AKIHABARA
Thank you for your feedback.
G
Gabriel A.
Rating: 1 out of 5
following a purchase from 11/01/2022
I received my figurine with a bent part.
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Response from CHIBI AKIHABARA
HelloWe're sorry for the inconvenience. Before giving it a bad mark, did you contact customer service to open a procedure for the figurine? We would like to make it clear that our customer service is available to everyone. In order to open a procedure, please contact us either via the website or at the following address: [email protected] and enclose:-Your order reference-Photos of ALL sides of the box-Photos showing that your figurine is broken. My colleague will be happy to discuss the matter with you and find a solution.
A
Annonyme
Rating: 5 out of 5
following a purchase from 11/01/2022
I received my order.
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Response from CHIBI AKIHABARA
HelloThank you
M
MT
Rating: 5 out of 5
following a purchase from 10/01/2022
Quality expected for the price, delivery OK
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Response from CHIBI AKIHABARA
HelloThank you
J
Julie L.
Rating: 5 out of 5
following a purchase from 10/01/2022
Super everything went well, I recommend :)
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Response from CHIBI AKIHABARA
Hello, thank you for your order and your recommendation.
B
Benjamin L.
Rating: 5 out of 5
following a purchase from 10/01/2022
Always very professional!
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Response from CHIBI AKIHABARA
BonjourMerci infiniment :)
A
Alexandra L.
Rating: 5 out of 5
following a purchase from 09/01/2022
Products always arrive as described
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Response from CHIBI AKIHABARA
HelloThank you
A
Alex
Rating: 5 out of 5
following a purchase from 09/01/2022
Very satisfied
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Response from CHIBI AKIHABARA
BonjourMerci, we are delighted ;)
M
Maël H.
Rating: 5 out of 5
following a purchase from 09/01/2022
Good quality product. Very stylish figurine, reminder e-mails were good, everything was good.
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Response from CHIBI AKIHABARA
HelloThank you
L
Lydia P.
Rating: 5 out of 5
following a purchase from 09/01/2022
The person for whom the figurine was intended is very happy and the parcel was received very quickly, even during the holiday season.
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Response from CHIBI AKIHABARA
HelloWe are delighted, thank you.
G
Guillaume
Rating: 5 out of 5
following a purchase from 09/01/2022
Impeccable, great site, fast and well packaged. What more can I say except that I recommend it.
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Response from CHIBI AKIHABARA
Hello, Thank you for your recommendation
A
Arthur B.
Rating: 5 out of 5
following a purchase from 09/01/2022
Fast and perfect!
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Response from CHIBI AKIHABARA
HelloThank you very much
M
Manon
Rating: 5 out of 5
following a purchase from 07/01/2022
Fast delivery and everything is perfect!
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Response from CHIBI AKIHABARA
HelloThank you for your order and this comment.
N
Nathalie R.
Rating: 1 out of 5
following a purchase from 31/12/2021
This was my first order and will be my last. I ordered 2 figurines, one of which arrived broken, I opened a ticket on the order to ask for an exchange, I was told that I had to send lots of photos of the figurine and its box, which I did three times... since then, it's been radio silence and as no email can be found on their site, no possibility of communicating with them apart from this famous ticket. As the figurine doesn't seem repairable, it's as if I've thrown my money out of the window... So I wouldn't recommend this site unless you want to throw your money out of the window.
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Response from CHIBI AKIHABARA
HelloWe apologize for this inconvenience. It sometimes happens that when customers send photos that are too "heavy" via the ticket platform, they don't reach us. This was the case, and that's why you didn't get a response, as we don't see the messages sent. That's why we invite our customers not to hesitate to call us again or to contact us at [email protected] or even by phone ( available on our facebook page ). We're not a store that tries to rip off its customers! On the contrary, we do our utmost to find solutions and satisfy our customers. Thank you for your understanding. Sincerely
M
Mickaël
Rating: 5 out of 5
following a purchase from 08/01/2022
Parcel received in less than 72 hours, well packaged, with little "mikado" green apple MaMa a delight!
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Response from CHIBI AKIHABARA
HelloThank you very much for your feedback
F
F
Rating: 5 out of 5
following a purchase from 29/12/2021
Second delivery still of the same high quality, with really solid packaging.
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Response from CHIBI AKIHABARA
HelloThank you for this review
S
Stéphanie
Rating: 5 out of 5
following a purchase from 08/01/2022
2nd order placed, everything is perfect. The figurine is well protected. I recommend +++
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Response from CHIBI AKIHABARA
HelloThank you very much :)
M
M. L.
Rating: 5 out of 5
following a purchase from 08/01/2022
I ordered two figurines and they arrived on time and in superb condition. I recommend this site to everyone.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your order and your recommendation.
N
Niall M.
Rating: 5 out of 5
following a purchase from 07/01/2022
Excellent product and service. 5 stars
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Response from CHIBI AKIHABARA
HelloThank you very much for the 5 stars and your feedback.
A
Aymeric A.
Rating: 5 out of 5
following a purchase from 06/01/2022
impeccable figurine
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Response from CHIBI AKIHABARA
HelloThank you
P
Philippe
Rating: 5 out of 5
following a purchase from 06/01/2022
Very good! Everything is perfect!
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Response from CHIBI AKIHABARA
HelloThank you very much
A
Aurélie
Rating: 5 out of 5
following a purchase from 05/01/2022
Order shipped and received quickly. Well packed. Very satisfied.
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Response from CHIBI AKIHABARA
HelloThank you very much for your opinion
C
Cécile J.
Rating: 5 out of 5
following a purchase from 05/01/2022
Superb figurine, perfect packaging and very fast delivery, I really recommend it.
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Response from CHIBI AKIHABARA
HelloThank you very much for your recommendation.
M
Marie F.
Rating: 5 out of 5
following a purchase from 05/01/2022
Very satisfied thank you
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Response from CHIBI AKIHABARA
HelloThank you :)
L
LG
Rating: 5 out of 5
following a purchase from 05/01/2022
When products are available, the speed is impressive. ??
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Response from CHIBI AKIHABARA
HelloThank you very much :)
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Giovanni N.
Rating: 5 out of 5
following a purchase from 05/01/2022
Always satisfied with my orders
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Response from CHIBI AKIHABARA
HelloThank you very much :)
M
Madame M.
Rating: 5 out of 5
following a purchase from 04/01/2022
RAS, intuitive order and very fast shipping!!!!!!The figurine is just very good quality and larger than we thought... Super!!!
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Response from CHIBI AKIHABARA
HelloWe are delighted that you are satisfied, thank you for your review.
T
Tezcut
Rating: 5 out of 5
following a purchase from 04/01/2022
They sent it and I received it intact so what more can I say. At the top
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Response from CHIBI AKIHABARA
HelloThank you for this top-notch review ^^
C
Christophe B.
Rating: 5 out of 5
following a purchase from 04/01/2022
Top tracking and parcel received well protected thank you
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Response from CHIBI AKIHABARA
HelloThank you
C
Corentin B.
Rating: 5 out of 5
following a purchase from 04/01/2022
Nothing to complain about, top notch
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Response from CHIBI AKIHABARA
HelloThank you
P
Pablo
Rating: 5 out of 5
following a purchase from 04/01/2022
Just perfect!
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Response from CHIBI AKIHABARA
HelloThank you
T
Tristan B.
Rating: 5 out of 5
following a purchase from 03/01/2022
The figurine arrived after 3 days, the delivery time is excellent. The package was wrapped in bubble wrap for protection.
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Response from CHIBI AKIHABARA
HelloThank you for your positive feedback.
T
Timéo S.
Rating: 5 out of 5
following a purchase from 03/01/2022
Fast shipping as soon as available, received in 3 days.
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Response from CHIBI AKIHABARA
HelloThank you for your feedback
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