The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Fast shipping and product as described. The figure looks of good quality, the colors are impeccable.
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Response from CHIBI AKIHABARA
HelloThank you for your order
P
Pierre L.
Rating: 5 out of 5
following a purchase from 28/11/2021
Received quickly and in perfect condition
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Response from CHIBI AKIHABARA
HelloThank you for your review
T
Thomas N.
Rating: 5 out of 5
following a purchase from 28/11/2021
Super service despite the difficulties due to the covid you are at the top.encore merci.
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Response from CHIBI AKIHABARA
HelloThank you :)
S
Sandie
Rating: 5 out of 5
following a purchase from 28/11/2021
very nice figurine arrived quickly
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Response from CHIBI AKIHABARA
HelloThank you
M
Maëva P.
Rating: 5 out of 5
following a purchase from 27/11/2021
Many products available, regularly updated, great prices and always fast delivery with our well-protected products.What more could you ask for? :)
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Response from CHIBI AKIHABARA
HelloThank you very much for your comment which makes us extremely happy :)
M
M. P.
Rating: 5 out of 5
following a purchase from 27/11/2021
Fast delivery. Product conforms. Careful packaging.
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Response from CHIBI AKIHABARA
HelloThank you
S
Stéphanie B.
Rating: 5 out of 5
following a purchase from 27/11/2021
Package delivered very quickly and as ordered.
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Response from CHIBI AKIHABARA
HelloThank you very much
V
Vivi
Rating: 5 out of 5
following a purchase from 27/11/2021
I haven't fully opened them yet (they're for Christmas) but they look very nice and of good quality, delivered quickly.
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Response from CHIBI AKIHABARA
HelloThank you for your order
G
Gaetan O.
Rating: 2 out of 5
following a purchase from 26/11/2021
Figurine arrived quickly but out of the 3 figurines, one was broken and I had no response from after-sales service, so it was a bad experience for me.
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Response from CHIBI AKIHABARA
Hello We apologize for the inconvenience. However, looking at the history of your message, you contacted us on 7/11/2021 and we replied the very next day, on 8/11/2021, asking you to send us photos of all the sides of the figurine's box, as well as photos of the figurine in its entirety and with the broken parts. Contrary to what you wrote in your review, we have contacted you. Please contact us again to continue the procedure. Sincerely
P
PASCALINE
Rating: 5 out of 5
following a purchase from 26/11/2021
Very good sales service, responsive and attentive.
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Response from CHIBI AKIHABARA
HelloThank you for your review
K
Krystel
Rating: 5 out of 5
following a purchase from 26/11/2021
conny thanks to Tiktok, I decided to take a review for my little brother, to celebrate his birthday. See the reaction
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Response from CHIBI AKIHABARA
HelloThank you for your order
G
GB
Rating: 2 out of 5
following a purchase from 25/11/2021
One of the two figurines arrived with an element (Limule's, the Slime was no longer attached, so we had to glue it back in place). The second had no problem except for a longer waiting time than announced, waiting for suppliers.
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Response from CHIBI AKIHABARA
Hello. We apologize for the inconvenience. If you have received a broken or damaged figurine, you can send us photos showing the defect via the "Contact Us" section on the website and we will have found a solution. Please do not hesitate to contact us! As for the delay, we apologize on behalf of our supplier who is doing their utmost to make up for it. Sincerely
C
Caroline M.
Rating: 5 out of 5
following a purchase from 24/11/2021
Super. Original products arrived in great condition. My son will be delighted
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Response from CHIBI AKIHABARA
HelloThank you very much
J
Jojo
Rating: 1 out of 5
following a purchase from 24/11/2021
Note for the customer service and these delays of answers, message the 15/9 answer the 20/9 by passing next to the concern then silence radiorelance the 5/10 then the 12/10.reponse recu a this date but once again the rigoladeje relaunch the same day -12/10- and I always wait. we are the 24/11.at least I have just received my parcel...
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Eli
Rating: 5 out of 5
following a purchase from 23/11/2021
I made a pre-order 6 months in advance, and the deadline was met to the day! Bravo for the seriousness!
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Response from CHIBI AKIHABARA
Hello Thank you very much for your order and your positive feedback :)
K
Kévin
Rating: 5 out of 5
following a purchase from 23/11/2021
Very satisfied fast delivery, the figurine is in good condition nothing to say it's just perfect.
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Response from CHIBI AKIHABARA
Thank you very much for your review and your order.
B
Bryan
Rating: 5 out of 5
following a purchase from 23/11/2021
Nothing to complain about, top packaging, fast delivery.
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Response from CHIBI AKIHABARA
Hello Thank you very much for your opinion :)
G
Gaetan A.
Rating: 5 out of 5
following a purchase from 22/11/2021
Order arrived in perfect condition and quickly after release of figurines despite current delays in supplier deliveries. Fast, efficient customer service. Reasonable prices and valuable loyalty points.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your feedback :)
G
Gauthier B.
Rating: 5 out of 5
following a purchase from 22/11/2021
It's always a pleasure to order on this site and to have good quality products and on arrival that they are nothing.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your review and for your order.
W
William M.
Rating: 5 out of 5
following a purchase from 22/11/2021
excellent in every way
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Response from CHIBI AKIHABARA
Hello Thank you very much :)
C
Client
Rating: 5 out of 5
following a purchase from 22/11/2021
Great site, I recommend it!
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Response from CHIBI AKIHABARA
Hello Thank you very much for your recommendation.
S
Sandrine
Rating: 1 out of 5
following a purchase from 22/11/2021
I ordered a chibibox with 3 products: a figurine, a pin and a drink. According to the website, on the page where the different sizes of chibiboxes are presented, a red and white box with "my chibibox" written on it can be seen behind the products that make it up. I therefore legitimately thought that the 3 products would be packaged in this "my chibibox" box as suggested, itself then put in a shipping carton.I contacted customer service who informed me:1. that the drink was out of stock and had been exchanged (without my being informed and without my being able to choose the replacement product)2. that there was no error in the packaging and that no other packaging was planned (in other words, not very presentable as a gift!)For the price paid, I found the service very inadequate and the response from customer service very laconic: no apology for the inconvenience, no proposal for an exchange...
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S
Samir A.
Rating: 5 out of 5
following a purchase from 22/11/2021
Fast and efficient
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Response from CHIBI AKIHABARA
HelloThanks :)
M
Marie-frédérique S.
Rating: 5 out of 5
following a purchase from 22/11/2021
Everything is well packed and clean every time! Super fast! Thanks
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Response from CHIBI AKIHABARA
Hello Thank you :)
G
Gorky
Rating: 5 out of 5
following a purchase from 22/11/2021
Frankly, it has everything: price, choice, quality of the site, speed of delivery!... Bravo to them!... I seriously recommend using this site for your purchases ;-)
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Response from CHIBI AKIHABARA
Hello Thank you very much for this review! Thank you also for your recommendation :)
V
Victor
Rating: 5 out of 5
following a purchase from 22/11/2021
Always at the top! I've been using Chibi Akihabara for almost 1 year now and I've never been disappointed, fast delivery and it's easy to contact them (social networks)! I highly recommend Chibi Akihabara.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your recommendation and your loyalty over the past year :)
M
Mme F.
Rating: 5 out of 5
following a purchase from 22/11/2021
Order arrived on time with good tracking, parcel well packed.
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Response from CHIBI AKIHABARA
Hello Thank you ^^
J
Jlouis G.
Rating: 5 out of 5
following a purchase from 22/11/2021
Very pleasant on the phone. Thank you
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Response from CHIBI AKIHABARA
Hello, Thank you for your review.
A
Adrille
Rating: 5 out of 5
following a purchase from 21/11/2021
I placed my order on Sunday and received it on Wednesday: everything went smoothly and I'm very satisfied with the transaction.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your order. We are delighted that you are satisfied with our services.
A
Ailein W.
Rating: 5 out of 5
following a purchase from 21/11/2021
Chibi Akihabara is my favorite store
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your comment, which makes us extremely happy.
C
Client
Rating: 5 out of 5
following a purchase from 21/11/2021
Very fast shipping and always well protected.
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Response from CHIBI AKIHABARA
Hello, thank you very much
J
Jonathan C.
Rating: 5 out of 5
following a purchase from 21/11/2021
I am very happy figurine not too expensive and very good quality thank you to you
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Response from CHIBI AKIHABARA
Hello, Thank you for your order.
C
Clemence B.
Rating: 5 out of 5
following a purchase from 21/11/2021
Super site, I ordered on Monday 2pm and received my figurine on Wednesday morning, INCREDIBLE. Very well packaged and protected. I recommend this site
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your recommendation, your order and this very positive review :)
A
Anthony D.
Rating: 5 out of 5
following a purchase from 21/11/2021
Fast, perfect delivery
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Response from CHIBI AKIHABARA
Hello and thank you
E
EM
Rating: 5 out of 5
following a purchase from 21/11/2021
perfect control
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback
B
Balady C.
Rating: 5 out of 5
following a purchase from 21/11/2021
Satisfied, I received the figurine very quickly.
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Response from CHIBI AKIHABARA
Hello and thank you
N
Nicolas V.
Rating: 5 out of 5
following a purchase from 21/11/2021
Fast, quality service, well-packaged and protected figurine.
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Response from CHIBI AKIHABARA
Hello, thank you,
A
Anne L.
Rating: 5 out of 5
following a purchase from 20/11/2021
Extremely fast delivery, product conforms, I recommend 1000% and I will recommend on the site.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your order and your recommendation. See you soon :)
C
Claire L.
Rating: 5 out of 5
following a purchase from 20/11/2021
Great product and fast delivery
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Response from CHIBI AKIHABARA
Hello and thank you
L
Latzar
Rating: 5 out of 5
following a purchase from 20/11/2021
It's perfect
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Response from CHIBI AKIHABARA
Hello and thank you
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