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G
Rating: 5 out of 5
Always perfect!
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Response from CHIBI AKIHABARA
HelloThank you
Customer reviews of CHIBI AKIHABARA
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 958 published reviews
Summary of reviews
The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Reviews 1, 2 and 5 stars
Reset filtersM
Rating: 5 out of 5
Products are exactly what I bought, fast shipping and delivery, I recommend it!
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Response from CHIBI AKIHABARA
HelloThank you
N
Rating: 5 out of 5
Fast and efficient
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Response from CHIBI AKIHABARA
Hello and thank you
J
Rating: 5 out of 5
Very good site delivers very quickly Nothing to say
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Response from CHIBI AKIHABARA
HelloThanks ^^
F
Rating: 5 out of 5
Great delivery, no problems, maybe I'll recommend it in the future.
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Response from CHIBI AKIHABARA
Hello, thank you very much. Feel free to contact us if you need to use a discount code offered by our partners. If you have any questions about partners to find codes, feel free to contact us via social networks :)
C
Rating: 2 out of 5
The order itself was satisfactory, good products and beautiful figurines, but everything arrived loose in a box when it was an order of 2 different boxes to offer for 2 gifts is not practical ... I wrote you an e-mail asking you a question about this and no answer from you... So I'm not satisfied with the communication and packaging.
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Response from CHIBI AKIHABARA
Hello, We apologize for this situation. Please do not hesitate to contact us again or use the social networks where we are very active. Concerning the Boxes, it is perfectly specified on the product sheet, that it is about the contents without container. You have the complete list of each product corresponding to each box to know exactly what each one contains, allowing you to decide between each box. We are sorry that this experience did not meet our expectations, and we apologize once again.
M
Rating: 5 out of 5
Top store Fast delivery as soon as products are in stock
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Response from CHIBI AKIHABARA
Hello Thank you for your review
L
Rating: 5 out of 5
Fast shipping and well packaged.
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Response from CHIBI AKIHABARA
Hello, thank you very much!
M
Rating: 5 out of 5
Very good siteNever been disappointed
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Response from CHIBI AKIHABARA
HelloThanks :)
I
Rating: 5 out of 5
Nickel figurine on time delivery super happy
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Response from CHIBI AKIHABARA
Hello Thank you, we are delighted that you are satisfied.
C
Rating: 5 out of 5
Attractive prices, responsive support.after several orders on their site I have never had a problem.the items are quality I recommend ????
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Response from CHIBI AKIHABARA
Thank you very much for your comment and your recommendation.
P
Rating: 5 out of 5
Fast delivery and reception. Products well protected.
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C
Rating: 5 out of 5
It's just perfect, there's nothing more to say.
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T
Rating: 5 out of 5
Very good store with a wide selection of derivative products, orders are shipped and arrive very quickly at destination Shop I recommend ^^
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Y
Rating: 5 out of 5
Order always received promptly, well protected and packaged
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N
Rating: 5 out of 5
Fast and well packaged.
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G
Rating: 5 out of 5
Very serious store! I recommend it! Very quick turnaround.
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A
Rating: 5 out of 5
Very happy with my orders every time.
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B
Rating: 5 out of 5
Super fast delivery and beautiful figurine well packaged perfect I recommend ????
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L
Rating: 5 out of 5
Very fast delivery, I'm very happy, I recommend
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C
Rating: 5 out of 5
Perfect! Both the figurines and the speed!
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M
Rating: 5 out of 5
Fast, very well packaged! Thanks again
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R
Rating: 5 out of 5
Fast shipping and delivery
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B
Rating: 5 out of 5
Fast order and always perfect nothing to say chibi do very good work
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A
Rating: 5 out of 5
Amazing , very good rapport between price and quality! I am very satisfied and it arrived just in time for my birthday! I Love it!!!
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A
Rating: 5 out of 5
Based in France, official products and fast delivery
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C
Rating: 5 out of 5
The delivery and the quality of the parcel are excellent. What's more, if you have a problem you get a very quick response. Nothing to say and I will remain a loyal customer.
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F
Rating: 5 out of 5
Quality products at good prices, with discount opportunities thanks to partner codes, it's a good shopping experience, with a very fast delivery time. I recommend chibi akihabara for your figurines, goodies etc....
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A
Rating: 5 out of 5
Ordered 4 days ago, sent on Monday and delivered on Wednesday, simply perfect. Figurine in perfect condition, brand new with no defects and exactly as I had imagined. I'm very happy with my first experience at Chibi Akihabara and I'll definitely be back!
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K
Rating: 5 out of 5
Very fast and careful delivery. I bought a Yuuki Konno figurine and it is really well made, very few if any mistakes or traces of paint, very satisfied!
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Response from CHIBI AKIHABARA
Hello, Thank you for your comment ^^
K
Rating: 5 out of 5
Great assortiment of products. One of the few shops that has Ichiban kuji lottery in Europe.Great customer service and active on social media facebook/twitter. Also hosts Ichiban Kuji Lottery through livestreams.Once received the wrong product and after Chibi Akihabara confirmed they sent the correct item.Customer Service is reliable and loyal customers are als rewarded points. One of my fav shops in Europe.
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Response from CHIBI AKIHABARA
Thank you
J
Rating: 1 out of 5
Website full of bugs, Prices higher than the competition, Pre-orders that arrive after everyone else, Incompetent and unpleasant customer service... In short, stay away! There's a much better site for buying figurines.
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Y
Rating: 1 out of 5
Get away from this site! They are scammers and incompetent! My boyfriend received a Tsume figure of Toshiro (~600) with one of the parts broken. He contacted sav on twitter and the guy laughed at him and blocked him because my boyfriend was angry which is normal given the price of the figurine! Then Chibi was supposed to send him back the broken part, in the end, he's been waiting for 2 months with his figurine on the ground, impossible to assemble as the broken part is the figurine's pillar. Don't buy there
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Response from CHIBI AKIHABARA
Hello, It took us several months to send you the part because Tsume refused to provide after-sales service. This supplier requires retailers to open the boxes of the figurines when they receive the products in order to check them. Of course, this is not possible. So every time, you have to argue and fight to win your case. Your spare part has been sent, and since we haven't heard from you, we assume that everything is back to normal. Yours faithfully
M
Rating: 5 out of 5
I placed my first order on this site and then consulted the reviews. The reviews were very mixed, so I was afraid I wouldn't receive my order. In the end, I received my parcel very quickly, 3 days later. Beautifully packaged. It was the only site that had the references I was looking for.
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S
Rating: 1 out of 5
I received my itachi figurine in perfect condition (cardboard box + original box), but when I was about to give it to my brother for his birthday, we realized that itachi's head was missing part of its hair (it was already broken in the plastic bag, which is nitrogenized, so it's slightly bulging to allow for possible shocks).I contact the store, which doesn't take my word for it and asks me for photos (I realize it's their right to do this). I send them all (the cardboard box, the original box of the figurine from all angles, and the figurine with the broken part) and they tell me to cut off the figurine's head or an arm and send him a photo so that he can have proof and send me one back. Then they keep telling me I've got to do it, otherwise I can't send it back, even though I've paid 50 euros for an original defect and, above all, it could have been avoided because all the other stores I've been able to visit online or in person check their products before sending them (without destroying or damaging the original box for collectors). So I end up with a broken figurine that has no value whatsoever, and what's more, I can neither be reimbursed nor receive a new one, as I'm asked to destroy an item that's already been destroyed before it's dispatched. Really, go the other way. I've ordered over 500 figurines and NEVER had a problem like this. I've always had a direct exchange in the event of a product defect.
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Response from CHIBI AKIHABARA
Hello, As indicated during our various exchanges, I asked you to break the figurine into different pieces and send us photos. Several of our customers have done this without any problem. On receipt of the photos, we send them another figurine. We're sorry you feel that way. Yours faithfully
B
Rating: 5 out of 5
Hello, I ordered four figurines that I received within 3 days already nothing to say and the figurines were in good condition, very few defects andcc I recommend chibi Akihabara.
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Response from CHIBI AKIHABARA
Hello, Thank you for your comment ^^Cordially.
L
Rating: 5 out of 5
Very professional site!order received perfectly packaged within 3 days.beautiful figurines, as described.I had a problem with a pre-order that had not been received (problem with their supplier probably related to covid),I sent an email to cancel it and be reimbursed.no problem they were very professional and reimbursed me very quickly.I recommend!
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Response from CHIBI AKIHABARA
Hi, thanks ^^
N
Rating: 5 out of 5
Parcel received in 2 days, perfect as always
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E
Rating: 5 out of 5
My Q Poskets arrived late (due to covid 19) but very well packed, boxes impeccable. I recommended them directly and they arrived in two days. Great job!
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M
Rating: 5 out of 5
1st order placed on this site but already known by my friends or YouTubers, order placed Friday afternoon, delivery Monday morning 9am. impeccable package, well packaged, protection inside so as not to damage the box, the box itself intact and the figurine perfect! i recommend this site without hesitation!
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