Customer reviews of CHIBI AKIHABARA

9,5 /10

Based on 2 958 published reviews

5 2 530 86% 4 237 8% 3 75 3% 2 43 1% 1 73 2%

Summary of reviews

The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.

Reviews 1, 2 and 5 stars

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Mathieu D.

Published on 01/09/2020 à 12h24 following a purchase from 01/09/2020

After a little PayPal bug that made me place the order twice, but with only one billing, the store contacted me to be sure of my request. Serious and professional. And I received my order superbly packaged in 24h. 24h you read me right. Thanks again.

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Naturinox

Published on 12/08/2020 à 08h18 following a purchase from 12/08/2020

super, I'm a regular and as always I'm delighted

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Susie R.

Published on 07/08/2020 à 09h55 following a purchase from 07/08/2020

I've been waiting almost 1 year for my order (100), or rather I'm not waiting for it anymore... No after-sales service, no competent interlocutor, this site is a real scam, run away.

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Lucas H.

Published on 06/06/2020 à 17h45 following a purchase from 06/06/2020

Ordered two one piece figurines from chibi and frankly I'm delighted, order received in 3 days, very well packaged and gift wrapped as requested.Conclusion, box in excellent condition (important for some collectors) very well packaged I highly recommend this site and if some people want to see what it gives watch on youtube the youtuber sponsored by chibi: ONE-PIECE-PASSION-TV (this is not an ad but these videos are what made me want to order on chibi-akihabara I will not hesitate to reorder!

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Asham R.

Published on 29/04/2020 à 18h15 following a purchase from 29/04/2020

A telephone number is available, and requests for information about certain products are completely ignored after several requests. Clearly, only the financial aspect counts for the people in charge of this structure. Too bad when passion disappears to the detriment of finance, and a form of hypocrisy, because the site wants to "sell", availability, listening, and customer service that is not at all the case. JDworld, for example, has managed to retain its humanity and helpfulness... little people who know how to do their utmost with little means, and that deserves respect.

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Leepetit

Published on 12/12/2019 à 11h50 following a purchase from 10/12/2019

Seller who refuses to reimburse when a parcel is 'lost' by Colissimo, but who not only refuses to keep the payment, but also refuses to return the indemnity paid by the post office other than in the form of a credit note.

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