The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Very good, product conforms: reliable site, fast and accurate delivery
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Response from CHIBI AKIHABARA
Hello,Thank you for your review! We are delighted that you are satisfied :D See you soon on our site! Have a nice day.
M
Melanie C.
Rating: 5 out of 5
following a purchase from 23/11/2022
Second time I've ordered and I'm not disappointed, fast delivery, well packaged product.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! See you soon!
T
Thenot
Rating: 5 out of 5
following a purchase from 13/12/2022
A benchmark for figurinesAnd superb after-sales service !!!!
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your comment! Customer service is always at your disposal if needed :D See you soon at Chibi! Wishing you a pleasant day.
B
Brun
Rating: 5 out of 5
following a purchase from 10/12/2022
Super company, fast, accurate order, I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your comment! :DGood day.
S
Shirley
Rating: 5 out of 5
following a purchase from 08/12/2022
Top nothing to say?
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! We hope to see you soon!
L
Laurent
Rating: 5 out of 5
following a purchase from 24/11/2022
I'm always satisfied with my purchases from this merchant, and there's always a great choice (license, price...) I recommend this site.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your loyalty! See you soon! Have a nice day.
L
Laura P.
Rating: 5 out of 5
following a purchase from 04/12/2022
Top-notch figurine with surprisingly good detailsTop-notch value for money
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DV Wishing you a pleasant day.
J
Jacques
Rating: 5 out of 5
following a purchase from 08/12/2022
Received quickly, very well protected
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
A
Axel G.
Rating: 5 out of 5
following a purchase from 05/12/2022
SuperFast shipping
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
R
Romain
Rating: 5 out of 5
following a purchase from 11/12/2022
Very large choice of productsPerson very professional because if there is a concern it warns person very serious never disappointed.
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback on your order! Have a nice day.
M
Mailleux E.
Rating: 5 out of 5
following a purchase from 01/12/2022
quick service
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
L
Lionel
Rating: 5 out of 5
following a purchase from 30/11/2022
Order dispatched promptly, figurine as pictured, very well packaged. Nickel
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
M
M. S.
Rating: 5 out of 5
following a purchase from 24/11/2022
Super store selling figurines that delivers to Reunion.fast shipping and super well packaged.good e-commerce site. I recommend for Reunion.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
C
Client
Rating: 5 out of 5
following a purchase from 04/12/2022
Very realistic and well packaged. Thank you.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! :DV Wishing you a nice day.
F
Fabrice
Rating: 5 out of 5
following a purchase from 06/12/2022
Very good professionalismPackages received quickly and very well packaged
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
C
Camille R.
Rating: 5 out of 5
following a purchase from 02/12/2022
I received the figurine on time, it was perfectly packaged so there was little risk of it being damaged. I'm very happy with my purchase!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
L
Lisa G.
Rating: 4 out of 5
following a purchase from 30/11/2022
Difficulties because the parcel was not collected and I was not informed. But after a few exchanges, the refund was made.
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Response from CHIBI AKIHABARA
Hello,We've received your customer service message and we'll be in touch shortly. Concerning the shipment of your parcel, the carrier you have chosen will send you an e-mail, then 2 sms: one the day before its arrival in the relay point, and one the day of its reception. We are sorry that you were unable to receive your parcel, we will proceed with the refund as soon as possible.wishing you a good day.cordially.
H
Hubert
Rating: 4 out of 5
following a purchase from 07/12/2022
So nothing to say about shipping, very fast, but some figurines were really very small, very disappointed.
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Response from CHIBI AKIHABARA
Hello,Thank you for leaving a review! The size of the figurines is indicated on the product sheet as well as other additional information. Wishing you a nice day.
A
Aurélien H.
Rating: 5 out of 5
following a purchase from 02/12/2022
I received my order extremely fast and in Good condition!!!!
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your comment! Have a nice day.
G
Gwen
Rating: 1 out of 5
following a purchase from 06/12/2022
I placed an order and I don't receive the confirmation email. I don't see my order either. I paid 90 euros.
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Response from CHIBI AKIHABARA
Hello,We have received all your messages on our customer service which replied that there was no order or payment made in your name to our knowledge. Can you send your proof of payment to our customer service? We don't do after-sales service on Trustpilot...Have a nice day.
Y
Yoann
Rating: 5 out of 5
following a purchase from 28/11/2022
Quality from start to finish.the figurine and additional gifts are of very good quality.i recommend!
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Response from CHIBI AKIHABARA
Hello,Thank you for your comment! :DGood day.
M
Madeleine
Rating: 5 out of 5
following a purchase from 01/12/2022
I appreciated the speed of delivery of my order.the product was conform and well packaged as it was fragile.I highly recommend this site.
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Response from CHIBI AKIHABARA
Hello,Thank you for leaving a review! Have a nice day.
C
Camille N.
Rating: 5 out of 5
following a purchase from 29/11/2022
Fast and secure order processing! Excellent customer service (My letter carrier had the wrong box so I had to contact them XD)
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
A
Anais M.
Rating: 5 out of 5
following a purchase from 30/11/2022
Fast, careful delivery
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DGood day.
G
Geoffrey F.
Rating: 4 out of 5
following a purchase from 01/12/2022
This is the second time I've ordered from you:) the first time I had nothing to say about the delivery times (very fast), the receipt of the parcel and the condition of the figurine packaging, everything was well protected! As for the protection of the figurines, there was a small problem with Yuuki's packaging (the box was a little damaged...) As for the figurine, it's fine... And lastly, I've just placed another order, the only problem is that there's no feedback on the preparation of the parcel...
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Response from CHIBI AKIHABARA
Hello,We currently have a large number of orders following Black Friday and Christmas Offers, do not worry, your last purchases will be shipped as soon as possible :)Feel free to follow us on social networks where we post the news of the site.Wishing you a good day.
C
Constance
Rating: 5 out of 5
following a purchase from 30/11/2022
Very good store, I order regularly and the prices are reasonable. Always well protected and fast shipping.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback! Have a nice day.
J
Jérémy
Rating: 5 out of 5
following a purchase from 02/12/2022
I enjoyed assembling my figurines, the parcel was well packed and the figurines were well protected inside the parcel. No defects noted, everything's fine.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
F
François L.
Rating: 5 out of 5
following a purchase from 05/12/2022
very nice kantai figurine
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
A
Axel C.
Rating: 5 out of 5
following a purchase from 25/11/2022
Good value for money, a wide choice of products, only small downside my package with a medium-sized hole, stroke of luck nothing damaged or lost, so much the better.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback! Packages can sometimes suffer shocks during transport, which is why we protect products as best we can! Wishing you a pleasant day.
L
Lylia M.
Rating: 5 out of 5
following a purchase from 27/11/2022
I tried the lottery to get a JJBA Stone ocean lot, and I got a Jolyne figurine on the first try! I was a bit worried that it might be a scam at first, but I received it very quickly, and I'm extremely happy! Thank you Chibi Akihabara
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your lottery experience! Luck was on your side, congratulations! :DV Wishing you a good day.
P
Pascal
Rating: 5 out of 5
following a purchase from 20/11/2022
The figurines arrived very quickly and the prices are really fair! I recommend ??
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied! Thank you for your feedback! Have a nice day.
G
Geoffrey Z.
Rating: 1 out of 5
following a purchase from 17/11/2022
I ordered 2 figurines, one with the Christmas offer, and when I received them I only received one figurine and not the 2. And it's been 2 weeks since I sent an email to customer services telling me that they're going to check with the carrier and I still have no answer. This is not normal
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Response from CHIBI AKIHABARA
Hello,We're sorry, but we're still waiting for a reply from the carrier. The customer service will contact you as soon as we have a return from them.wishing you a good day.cordially.
C
Christophe S.
Rating: 5 out of 5
following a purchase from 04/12/2022
Nickel fast delivery site that I recommend you without any worry thank you very much and very soon for a next order
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! Have a nice day.
C
Christine
Rating: 5 out of 5
following a purchase from 14/11/2022
Product availability, fast shipping with free postage, which is becoming increasingly rare. Very good transaction.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
A
Alexandre
Rating: 5 out of 5
following a purchase from 18/11/2022
Excellent, fast and compliant
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
E
E.L
Rating: 5 out of 5
following a purchase from 23/11/2022
Quality figurine, hard to find elsewhere, more than fair price and 2-day delivery. Nothing to complain about, everything was just right!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
C
Charef.G
Rating: 5 out of 5
following a purchase from 18/11/2022
Fast delivery and product as described.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback! Have a nice day.
V
Victor R.
Rating: 5 out of 5
following a purchase from 29/11/2022
Recibí el producto súper rápido , bien empaquetado y protegido ! Recomiendo la página
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Response from CHIBI AKIHABARA
Good morning, Thank you for sharing your experience! Have a nice day.
L
Liliane P.
Rating: 5 out of 5
following a purchase from 30/11/2022
I haven't opened the boxes yet because they'll be opened at Christmas, but I'll be back to say what I think.
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Response from CHIBI AKIHABARA
Hello,Thank you for posting a review. Concerning your order, please do not hesitate to contact customer service if there are any concerns.wishing you a good day.
N
Nola G.
Rating: 5 out of 5
following a purchase from 14/11/2022
Serious and fast delivery.a very friendly seller at Japan Touch in Lyon! quality figurine, And this is only my first order... ;)
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! We are delighted to hear that you are satisfied and we will not hesitate to pass on your message to our team! Have a nice day.
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