Customer reviews of CHIBI AKIHABARA

9,5 /10

Based on 2 958 published reviews

5 2 530 86% 4 237 8% 3 75 3% 2 43 1% 1 73 2%

Summary of reviews

The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.

Reviews 1, 3, 4 and 5 stars

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Yohann H.

Published on 29/08/2022 à 20h16 following a purchase from 29/08/2022

Pro and super fast

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Jcd

Published on 29/08/2022 à 18h55 following a purchase from 29/08/2022

excellent experience

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Anaïs

Published on 29/08/2022 à 17h28 following a purchase from 29/08/2022

Superb, well-protected figurine. Thank you very much!

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Response from CHIBI AKIHABARA

HelloThank you very much for your feedback

Noémie

Published on 29/08/2022 à 09h34 following a purchase from 24/03/2022

Second time I've ordered from Chibi Akihabara.21/09/2021: Hatsune Miku Figuarts Sweets Sweets.24/03/2022: Super Sailor Moon Figuarts Zero Bright Moon. (Pre-order, delivered on 11/008/2022) = correct.Fast and careful delivery. 100% reliable website and free delivery over a certain amount, home delivery or relay point = top.I recommend :) Thanks team

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Response from CHIBI AKIHABARA

Thank you

Quentin

Published on 28/08/2022 à 21h22 following a purchase from 28/08/2022

Nothing to say!

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Response from CHIBI AKIHABARA

HelloThank you

Tony M.

Published on 28/08/2022 à 19h35 following a purchase from 20/07/2022

Responsive and attentive customer service?

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Response from CHIBI AKIHABARA

HelloThank you very much

Bebopnoun

Published on 28/08/2022 à 19h20 following a purchase from 28/08/2022

Fast service, impeccable packaging, good communication, a must in its field.

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Response from CHIBI AKIHABARA

HelloThank you very much for your positive comment

Léo B.

Published on 28/08/2022 à 17h44 following a purchase from 28/08/2022

No worries on the orders I've placed, responsive customer service and I even seem to have received my order before the "release date" indicated, a pleasant surprise!

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Response from CHIBI AKIHABARA

HelloThank you very much for your starred review.

Rudy C.

Published on 28/08/2022 à 15h53 following a purchase from 28/08/2022

My order arrived very quickly. Everything was carefully packed. And above all, the items were exactly what I expected.

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Response from CHIBI AKIHABARA

HelloThank you so much for taking the time to leave a review of your experience!

Allan D.

Published on 28/08/2022 à 14h33 following a purchase from 28/08/2022

Fast delivery

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Response from CHIBI AKIHABARA

HelloThank You

Philippe L.

Published on 28/08/2022 à 13h30 following a purchase from 28/08/2022

Excellent product, really pleased to have it. The only drawback is the packaging. The box was damaged and not sufficiently protected.

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Response from CHIBI AKIHABARA

HelloWe apologize for this incident, we will be more careful next time.

Client

Published on 27/08/2022 à 20h19 following a purchase from 27/08/2022

Very high quality site that I've been using for a few years now, I've probably ordered a good twenty figurines from them, never had any problems, on time in terms of orders and very fast for a simple order, go for it, no risk on the horizon, enjoy yourself?

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Response from CHIBI AKIHABARA

HelloThank you for your trust and your positive starred review!

Justine

Published on 27/08/2022 à 19h32 following a purchase from 27/08/2022

Fast delivery and well packaged product.

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Response from CHIBI AKIHABARA

HelloThank you

Elodie R.

Published on 27/08/2022 à 16h27 following a purchase from 20/08/2022

Fast order processing, good communication.

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Response from CHIBI AKIHABARA

HelloThank you very much

Mehdi L.

Published on 27/08/2022 à 14h35 following a purchase from 27/08/2022

Top packaging and pre-ordering respected

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Response from CHIBI AKIHABARA

HelloThank you

William

Published on 27/08/2022 à 12h22 following a purchase from 27/08/2022

Perfect, always delivered quickly, parcels always well packed with the products purchased! Thank you Chibi!

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Response from CHIBI AKIHABARA

HelloThank you for your order and your confidence.

Heidi R.

Published on 27/08/2022 à 12h18 following a purchase from 27/08/2022

Very good communication with the service. I was worried about my parcel not arriving. They were able to reassure me. The product is top notch! The packaging was very careful.

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Response from CHIBI AKIHABARA

HelloThank you very much! Don't hesitate to tell us what you missed to get the 5 stars so we can improve.

David D.

Published on 27/08/2022 à 10h32 following a purchase from 27/08/2022

Simply perfect!!! I recommend !!!

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Response from CHIBI AKIHABARA

HelloThank you very much!

Niko

Published on 26/08/2022 à 14h16 following a purchase from 26/08/2022

At first I was a little apprehensive....then read the reviews on the web.....OK good reviews.....finally after purchase I am very satisfied with the service. I would recommend a figurine without any problem.

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Response from CHIBI AKIHABARA

HelloWe are delighted that you are satisfied with our services. If you have any concerns, please do not hesitate to contact us via the phone number, email address, ticket via the website or even on social networks :)

Romain C.

Published on 25/08/2022 à 11h38 following a purchase from 25/08/2022

Broken figurine

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Response from CHIBI AKIHABARA

HelloPlease excuse us for this incident. However, we have not received a message from you via customer service. In order to resolve the situation, please contact us at [email protected] or 07.81.42.04.18Cordially

Morgane C.

Published on 24/08/2022 à 21h35 following a purchase from 19/08/2022

Pre-ordered figurine, received several months later. In a strange way, it was wrapped in bubble wrap (the figurine in the box) it was very badly made with a defect on the head, I was offered a coupon for 10% off but I found it light all the same. I still don't know if it's an official figurine or not, at least it doesn't look like the photos, what a shame. It's the Raphaël figurine from the anime Moi quand je me réincarise en slime. We'll have to see what condition the figurine is in for a future purchase. But the "bubble wrap" packaging already tipped me off. For this reason, I can't recommend this site highly enough.

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Response from CHIBI AKIHABARA

HelloIt says on our website that we sell 100% official figurines. If you take a closer look at our site, you'll also see the words: Banpresot/Bandai partner. Unless Banpresto is making counterfeits, which is impossible, your figurine is official. It's not uncommon for figurines costing around 30 euros to have manufacturing defects. They're mass-produced in factories. As I reread your conversation history, it seems to me that my colleague suggested several solutions. It was you who decided to keep the figurine and take the 10% discount code. You were perfectly free to return the figurine after I had given you a label (specified in the message) and ask for a refund, but you decided to keep it anyway. Sincerely

Loic

Published on 24/08/2022 à 17h47 following a purchase from 24/08/2022

fast and reliable

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Response from CHIBI AKIHABARA

HelloThank you

Tsukikage

Published on 24/08/2022 à 13h51 following a purchase from 24/08/2022

The best French store for ordering figurines.

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Response from CHIBI AKIHABARA

HelloThank you very much for your message

Soraya

Published on 24/08/2022 à 08h31 following a purchase from 24/08/2022

Fast delivery, well packed, nothing to complain about!

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Response from CHIBI AKIHABARA

Hello Thank you very much

Sakel

Published on 23/08/2022 à 21h22 following a purchase from 23/08/2022

As ordered.

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Response from CHIBI AKIHABARA

HelloThank you.

Nolan C.

Published on 23/08/2022 à 15h29 following a purchase from 23/08/2022

The delivery took place in the shortest possible time and I was surprised at how fast it was.

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Response from CHIBI AKIHABARA

HelloThank you for your positive feedback

Stephane C.

Published on 23/08/2022 à 08h43 following a purchase from 23/08/2022

Quality products.

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Response from CHIBI AKIHABARA

HelloThank you

GuiH

Published on 22/08/2022 à 21h27 following a purchase from 22/08/2022

Why did you send 2 different items when the 2 were similar? Otherwise very happy with the product and fast delivery

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Response from CHIBI AKIHABARA

HelloThank you for being more specific so that I can give you an answer.

Stephan G.

Published on 22/08/2022 à 21h15 following a purchase from 22/08/2022

fast, top-notch service, nothing to complain about

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Response from CHIBI AKIHABARA

HelloThank you

Mesnard V.

Published on 22/08/2022 à 20h59 following a purchase from 22/08/2022

Despite delays due to Covid pre-ordering. Delivered quickly, parcel in very good condition.

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Response from CHIBI AKIHABARA

HelloThank you

Patricia M.

Published on 22/08/2022 à 20h24 following a purchase from 22/08/2022

Product delivered very quickly and in very good condition. Very good after-sales service that gives advice and ' doesn't try to sell a product! I recommend this site!

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Response from CHIBI AKIHABARA

HelloThank you very much for your positive feedback

Isabelle

Published on 22/08/2022 à 13h31 following a purchase from 22/08/2022

Lots of choice. Fast and careful shipping. Very responsive customer service.

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Response from CHIBI AKIHABARA

HelloThank you very much

Fabien P.

Published on 22/08/2022 à 10h54 following a purchase from 22/08/2022

The delivery was fast and the product of very good quality. My son is very happy with his new towel.

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Response from CHIBI AKIHABARA

Hello Thank you for your review

Client

Published on 22/08/2022 à 08h16 following a purchase from 22/08/2022

Fast delivery, perfect product and service quality

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Response from CHIBI AKIHABARA

HelloThank you

Jonathan

Published on 20/08/2022 à 19h39 following a purchase from 20/08/2022

Everything is perfect, quick response by e-mail, very pleasant.

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Response from CHIBI AKIHABARA

HelloThank you

Elias

Published on 19/08/2022 à 21h29 following a purchase from 19/08/2022

A little apprehensive at first because the site seems little known so fear of a scam or a product of poor quality but very pleasantly surprised by the result with a very nice figurine I recommend

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Response from CHIBI AKIHABARA

HelloWe are partners of Banpresto/Bandai and we collaborate with several partners. We've been on the internet since 2012 ^^ So you might as well say that our site is pretty well known and don't hesitate to contact us on social networks if you have any concerns or questions, that's what we're here for :D

Jean F.

Published on 18/08/2022 à 16h55 following a purchase from 04/08/2022

Perfect official figurine

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Response from CHIBI AKIHABARA

HelloThank you

Christelle V.

Published on 18/08/2022 à 14h54 following a purchase from 18/08/2022

Speed, undamaged parcel and well-protected interior

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Response from CHIBI AKIHABARA

HelloThank you

Momo F.

Published on 18/08/2022 à 14h28 following a purchase from 18/08/2022

Super site! Order arrived in very good condition! I recommend .

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Response from CHIBI AKIHABARA

HelloThank you for your review

Nael B.

Published on 17/08/2022 à 18h39 following a purchase from 17/08/2022

Satisfied with the figurine received with the kitkats as gifts. The figure is in good condition.

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Response from CHIBI AKIHABARA

HelloThanks for your feedback