The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Nothing to say very well packaged figurine, I recommend
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Response from CHIBI AKIHABARA
HelloThank you very much
T
Thomas M.
Rating: 5 out of 5
following a purchase from 02/07/2022
Fair prices, good products and fast shipping.
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Response from CHIBI AKIHABARA
HelloThank you for your recommendation
A
Arkady B.
Rating: 4 out of 5
following a purchase from 02/07/2022
fast delivery but figurine with a (very) small paint defect on the character's hand :-(
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Response from CHIBI AKIHABARA
HelloWe are sorry about this. Please do not hesitate to contact customer service with photos and your order number.
L
Lucie
Rating: 5 out of 5
following a purchase from 02/07/2022
Beautiful figurines with little treats as gifts!
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive message
F
Franck P.
Rating: 5 out of 5
following a purchase from 01/07/2022
perfect, fast order, careful delivery. Item conforms to description
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Response from CHIBI AKIHABARA
HelloThank you very much
A
Auchericou
Rating: 5 out of 5
following a purchase from 28/06/2022
Fast and efficient delivery. Product in very good condition.
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Response from CHIBI AKIHABARA
HelloThank you very much
R
Romain D.
Rating: 4 out of 5
following a purchase from 27/06/2022
the products arrived very quickly and in perfect condition, well protected. However, the DPD delivery service still delivered my parcel to the bookshop and not to my home, and this is not the first time, plus my box arrived in poor condition.
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Response from CHIBI AKIHABARA
HelloWe are very sorry about this. We delivered your parcel to the colissimo post office. However, when you arrive in Belgium, the Post Office has an agreement with DPD, which takes care of the parcels. Unfortunately, we have no control over this. Sincerely
R
Reda H.
Rating: 1 out of 5
following a purchase from 26/06/2022
I waited too long for my figurine (I ordered it in November and received it in June), and the orders were wrong (I didn't receive the right figurine).
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Response from CHIBI AKIHABARA
Hello SirIn your message, we suggested several solutions to remedy the long wait. You decided to change product. You chose a product that was more expensive than the one you ordered. My colleague sent you the procedure for paying the difference, specifying that you would need to return the product after paying the difference. However, we never received any confirmation from you, so the order was not changed and you received the product originally ordered. Regarding delivery times, suppliers have been extremely late, and we've made this clear on our forum, even giving the new release dates for products where we had information. We have also put procedures in place to avoid long waits. A fact on which we are unfortunately dependent. We can't ship empty parcels just to meet the dates. However, we apologize on behalf of our suppliers for the delay. Thank you for your understanding. Sincerely
S
Sylvain
Rating: 5 out of 5
following a purchase from 26/06/2022
As usual.... Speed....Protection....Perfect.
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Response from CHIBI AKIHABARA
HelloThank you
D
Dam
Rating: 4 out of 5
following a purchase from 25/06/2022
The figurine arrived later than planned, but it's true that at the moment conditions aren't ripe for getting everything within a precise timeframe in any field.
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Response from CHIBI AKIHABARA
HelloThank you for your understanding.
K
Kevin H.
Rating: 5 out of 5
following a purchase from 25/06/2022
always well packaged and no worries I validate 100%.
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Response from CHIBI AKIHABARA
HelloThank you very much
F
Franck M.
Rating: 4 out of 5
following a purchase from 21/06/2022
Very fast shipping. very good .
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Response from CHIBI AKIHABARA
HelloThank you for your feedback. Please do not hesitate to contact customer service to report the problem. Sincerely
E
Elisha.gwada
Rating: 5 out of 5
following a purchase from 11/06/2022
Very miniature
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Response from CHIBI AKIHABARA
HelloThank you
P
Pascal L.
Rating: 5 out of 5
following a purchase from 21/06/2022
As on the 2 previous occasions, exemplary service, speed of delivery and impeccable packaging care, all for a reasonable price. Brand to recommend.
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Response from CHIBI AKIHABARA
HelloThank you very much for your review and recommendation.
P
Patrick D.
Rating: 5 out of 5
following a purchase from 21/06/2022
Excellent, quality items, fast service. Very satisfied with my first order.
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Response from CHIBI AKIHABARA
HelloThank you very much for your confidence in this first order.
A
Anne S.
Rating: 5 out of 5
following a purchase from 21/06/2022
I'm waiting to offer it, at first sight the quality looks great, to see with the one to whom I offer it I will return to you after his return.
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Response from CHIBI AKIHABARA
HelloThank you for your order.
S
S.K
Rating: 5 out of 5
following a purchase from 21/06/2022
Very fast delivery, very good quality.
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Response from CHIBI AKIHABARA
HelloThank you
J
John T.
Rating: 5 out of 5
following a purchase from 20/06/2022
Excellent seller, very neat shipment, with little sweets inside! Thanks ??
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Response from CHIBI AKIHABARA
HelloThank you!
F
François L.
Rating: 5 out of 5
following a purchase from 20/06/2022
Impeccable!
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Response from CHIBI AKIHABARA
HelloThank you
D
Damien D.
Rating: 5 out of 5
following a purchase from 20/06/2022
Seller o top fast delivery
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Response from CHIBI AKIHABARA
HelloThank you
C
Christian H.
Rating: 5 out of 5
following a purchase from 20/06/2022
All very well
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Response from CHIBI AKIHABARA
HelloThank you
C
Christophe B.
Rating: 5 out of 5
following a purchase from 20/06/2022
fast delivery, very well packaged, great
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Response from CHIBI AKIHABARA
HelloThank you very much
C
Consommateur M.
Rating: 5 out of 5
following a purchase from 20/06/2022
Super site! :) A reference!
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Response from CHIBI AKIHABARA
HelloThank you very much for your comment :D
A
AJ
Rating: 5 out of 5
following a purchase from 20/06/2022
Super figure, super pretty material. I love it!
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Response from CHIBI AKIHABARA
HelloThank you
R
Raphael N.
Rating: 5 out of 5
following a purchase from 20/06/2022
My favorite site =)
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Response from CHIBI AKIHABARA
HelloThank you very much?
S
Sylvain C.
Rating: 4 out of 5
following a purchase from 20/06/2022
Products conform to the image I am not disappointed with my purchase
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Response from CHIBI AKIHABARA
Hi Thanks for the positive feedback, feel free to tell us what you missed to get the 5 stars.
N
Nadia S.
Rating: 5 out of 5
following a purchase from 20/06/2022
Very good, customer service always very responsive, everything is square.
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback
B
Benoît
Rating: 5 out of 5
following a purchase from 19/06/2022
New figurine, sent quickly. In stock in the store!
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Response from CHIBI AKIHABARA
HelloWe don't sell second-hand ;) Thank you for your message
C
Carole
Rating: 5 out of 5
following a purchase from 19/06/2022
Fast delivery with perfect packaging for the safety of your figurine or other goodies. Attractive prices, official products of all kinds, huge choice and great customer service! Purchases I'm always very happy to receive! The finishing touches are beautiful, as are the details and everything else that goes to make up the object purchased!
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Response from CHIBI AKIHABARA
HelloThank you very much for your detailed and positive review :)
A
Angeline
Rating: 5 out of 5
following a purchase from 18/06/2022
I have been ordering from this site for several years and have never been disappointed. I highly recommend this site.
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Response from CHIBI AKIHABARA
HelloThank you for your loyalty and for ordering from our store.
G
Golven J.
Rating: 5 out of 5
following a purchase from 18/06/2022
I received my order fairly quickly
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Response from CHIBI AKIHABARA
HelloWe are delighted
P
Patricia
Rating: 5 out of 5
following a purchase from 16/06/2022
Product arrived in perfect condition
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Response from CHIBI AKIHABARA
HelloThank you
K
Karen C.
Rating: 5 out of 5
following a purchase from 16/06/2022
Carefully prepared shipment. Very good quality
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Response from CHIBI AKIHABARA
HelloThank you
C
Charlotte G.
Rating: 5 out of 5
following a purchase from 15/06/2022
Figurine Rem Loup Garou superbe rapidement envoyer et rapidement reçue je recommande se site super fiable de figurines !!! I will buy again on it Cordially ??? !!!
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Response from CHIBI AKIHABARA
HelloThank you very much, we look forward to seeing you in our store :)
A
Alain M.
Rating: 5 out of 5
following a purchase from 15/06/2022
Very good buying experience and item very well protected for shipping.
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Response from CHIBI AKIHABARA
HelloThank you very much for your feedback
S
Spooky
Rating: 5 out of 5
following a purchase from 15/06/2022
a good site, I only explored the confectionery and japanese food section and I placed an order to test this site, and I must say that I'm not disappointed, not much choice unlike other sites, but lower prices and shipping with tracking and order preparation fast and very good! The after-sales service is very good, and warned me of a problem with the carrier which fortunately ended well! in short, I recommend this site for these products! I'll be happy to place another order!
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Response from CHIBI AKIHABARA
HelloThank you for detailing your experience and for not penalizing us with the carrier problem. We look forward to seeing you again on our site.
M
Maman D.
Rating: 5 out of 5
following a purchase from 15/06/2022
Delivered on time, box well protected
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Response from CHIBI AKIHABARA
HelloThank you
M
Mathias
Rating: 5 out of 5
following a purchase from 15/06/2022
I ordered there several times and like allways the shipping was fast and the figures were packed well. I surely will buy here again.
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Response from CHIBI AKIHABARA
HelloThank You
C
Client(e)
Rating: 5 out of 5
following a purchase from 14/06/2022
Well-protected product. Delivery on time.
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Response from CHIBI AKIHABARA
HelloThank you for your review
M
M. S.
Rating: 5 out of 5
following a purchase from 14/06/2022
To not change several orders placed with them, even at the same time and all arrive in due form super shop
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Response from CHIBI AKIHABARA
HelloThank you for your confidence and for ordering from our store :)
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