Customer reviews of CHIBI AKIHABARA

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 958 published reviews
5 2 530 86% 4 237 8% 3 75 3% 2 43 1% 1 73 2%

Summary of reviews

The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.

Reviews 1, 3, 4 and 5 stars

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B
Benjamin L.
Rating: 5 out of 5
following a purchase from 10/01/2022
Always very professional!
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Response from CHIBI AKIHABARA
BonjourMerci infiniment :)
A
Alexandra L.
Rating: 5 out of 5
following a purchase from 09/01/2022
Products always arrive as described
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Response from CHIBI AKIHABARA
HelloThank you
A
Alex
Rating: 5 out of 5
following a purchase from 09/01/2022
Very satisfied
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Response from CHIBI AKIHABARA
BonjourMerci, we are delighted ;)
M
Maël H.
Rating: 5 out of 5
following a purchase from 09/01/2022
Good quality product. Very stylish figurine, reminder e-mails were good, everything was good.
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Response from CHIBI AKIHABARA
HelloThank you
L
Lydia P.
Rating: 5 out of 5
following a purchase from 09/01/2022
The person for whom the figurine was intended is very happy and the parcel was received very quickly, even during the holiday season.
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Response from CHIBI AKIHABARA
HelloWe are delighted, thank you.
G
Guillaume
Rating: 5 out of 5
following a purchase from 09/01/2022
Impeccable, great site, fast and well packaged. What more can I say except that I recommend it.
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Response from CHIBI AKIHABARA
Hello, Thank you for your recommendation
A
Arthur B.
Rating: 5 out of 5
following a purchase from 09/01/2022
Fast and perfect!
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Response from CHIBI AKIHABARA
HelloThank you very much
M
Manon
Rating: 5 out of 5
following a purchase from 07/01/2022
Fast delivery and everything is perfect!
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Response from CHIBI AKIHABARA
HelloThank you for your order and this comment.
N
Nathalie R.
Rating: 1 out of 5
following a purchase from 31/12/2021
This was my first order and will be my last. I ordered 2 figurines, one of which arrived broken, I opened a ticket on the order to ask for an exchange, I was told that I had to send lots of photos of the figurine and its box, which I did three times... since then, it's been radio silence and as no email can be found on their site, no possibility of communicating with them apart from this famous ticket. As the figurine doesn't seem repairable, it's as if I've thrown my money out of the window... So I wouldn't recommend this site unless you want to throw your money out of the window.
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Response from CHIBI AKIHABARA
HelloWe apologize for this inconvenience. It sometimes happens that when customers send photos that are too "heavy" via the ticket platform, they don't reach us. This was the case, and that's why you didn't get a response, as we don't see the messages sent. That's why we invite our customers not to hesitate to call us again or to contact us at [email protected] or even by phone ( available on our facebook page ). We're not a store that tries to rip off its customers! On the contrary, we do our utmost to find solutions and satisfy our customers. Thank you for your understanding. Sincerely
M
Mickaël
Rating: 5 out of 5
following a purchase from 08/01/2022
Parcel received in less than 72 hours, well packaged, with little "mikado" green apple MaMa a delight!
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Response from CHIBI AKIHABARA
HelloThank you very much for your feedback
F
F
Rating: 5 out of 5
following a purchase from 29/12/2021
Second delivery still of the same high quality, with really solid packaging.
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Response from CHIBI AKIHABARA
HelloThank you for this review
S
Stéphanie
Rating: 5 out of 5
following a purchase from 08/01/2022
2nd order placed, everything is perfect. The figurine is well protected. I recommend +++
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Response from CHIBI AKIHABARA
HelloThank you very much :)
M
M. L.
Rating: 5 out of 5
following a purchase from 08/01/2022
I ordered two figurines and they arrived on time and in superb condition. I recommend this site to everyone.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your order and your recommendation.
N
Niall M.
Rating: 5 out of 5
following a purchase from 07/01/2022
Excellent product and service. 5 stars
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Response from CHIBI AKIHABARA
HelloThank you very much for the 5 stars and your feedback.
A
Amelie
Rating: 4 out of 5
following a purchase from 07/01/2022
The parcel was supposed to arrive on December 24th for Christmas and it arrived on the 27th, but apart from that the parcel was in order.
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Response from CHIBI AKIHABARA
We apologize for the inconvenience. During this festive period we have done our utmost to dispatch the parcels as quickly as possible. Best regards
A
Aymeric A.
Rating: 5 out of 5
following a purchase from 06/01/2022
impeccable figurine
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Response from CHIBI AKIHABARA
HelloThank you
P
Philippe
Rating: 5 out of 5
following a purchase from 06/01/2022
Very good! Everything is perfect!
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Response from CHIBI AKIHABARA
HelloThank you very much
A
Aurélie
Rating: 5 out of 5
following a purchase from 05/01/2022
Order shipped and received quickly. Well packed. Very satisfied.
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Response from CHIBI AKIHABARA
HelloThank you very much for your opinion
C
Cécile J.
Rating: 5 out of 5
following a purchase from 05/01/2022
Superb figurine, perfect packaging and very fast delivery, I really recommend it.
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Response from CHIBI AKIHABARA
HelloThank you very much for your recommendation.
M
Marie F.
Rating: 5 out of 5
following a purchase from 05/01/2022
Very satisfied thank you
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Response from CHIBI AKIHABARA
HelloThank you :)
L
LG
Rating: 5 out of 5
following a purchase from 05/01/2022
When products are available, the speed is impressive. ??
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Response from CHIBI AKIHABARA
HelloThank you very much :)
G
Giovanni N.
Rating: 5 out of 5
following a purchase from 05/01/2022
Always satisfied with my orders
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Response from CHIBI AKIHABARA
HelloThank you very much :)
M
Madame M.
Rating: 5 out of 5
following a purchase from 04/01/2022
RAS, intuitive order and very fast shipping!!!!!!The figurine is just very good quality and larger than we thought... Super!!!
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Response from CHIBI AKIHABARA
HelloWe are delighted that you are satisfied, thank you for your review.
T
Tezcut
Rating: 5 out of 5
following a purchase from 04/01/2022
They sent it and I received it intact so what more can I say. At the top
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Response from CHIBI AKIHABARA
HelloThank you for this top-notch review ^^
C
Christophe B.
Rating: 5 out of 5
following a purchase from 04/01/2022
Top tracking and parcel received well protected thank you
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Response from CHIBI AKIHABARA
HelloThank you
A
Anais R.
Rating: 3 out of 5
following a purchase from 04/01/2022
The parcel arrived on the date announced so I am satisfied with the date. However the box is very damaged in two places (it is torn) and there are also traces of scratches on the box) it is a pity ...
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Response from CHIBI AKIHABARA
HelloWe apologize for this inconvenience. Please do not hesitate to contact our customer service team. Sincerely
C
Corentin B.
Rating: 5 out of 5
following a purchase from 04/01/2022
Nothing to complain about, top notch
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Response from CHIBI AKIHABARA
HelloThank you
P
Pablo
Rating: 5 out of 5
following a purchase from 04/01/2022
Just perfect!
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Response from CHIBI AKIHABARA
HelloThank you
T
Tristan B.
Rating: 5 out of 5
following a purchase from 03/01/2022
The figurine arrived after 3 days, the delivery time is excellent. The package was wrapped in bubble wrap for protection.
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Response from CHIBI AKIHABARA
HelloThank you for your positive feedback.
T
Timéo S.
Rating: 5 out of 5
following a purchase from 03/01/2022
Fast shipping as soon as available, received in 3 days.
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Response from CHIBI AKIHABARA
HelloThank you for your feedback
G
Guillaume G.
Rating: 5 out of 5
following a purchase from 03/01/2022
More than perfect! Many thanks ??????
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Response from CHIBI AKIHABARA
Hello. Thank you very much.
M
Mathieu B.
Rating: 5 out of 5
following a purchase from 03/01/2022
Received promptly, in very good condition
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Response from CHIBI AKIHABARA
HelloThank you
M
Meline B.
Rating: 4 out of 5
following a purchase from 03/01/2022
Delivery 3 days after the expected date, otherwise everything was fine.
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Response from CHIBI AKIHABARA
HelloThank you for your order and we apologize for the delay.
C
Choukroun
Rating: 5 out of 5
following a purchase from 03/01/2022
Top communication. Seriousness of the shipment, package protected+++. Delivered on time. The figurine is fabulousThank you for your professionalism.
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Response from CHIBI AKIHABARA
HelloThank you for your positive feedback.
L
Léo P.
Rating: 4 out of 5
following a purchase from 03/01/2022
A very good site, with a wide selection and relatively fair prices, but a small downside: with recent orders, the boxes of figurines arrived a little dented, which wasn't the case before.
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Response from CHIBI AKIHABARA
HelloWe are very sorry for this inconvenience. We take note of your comment and will be more careful next time.
A
Alessandro P.
Rating: 5 out of 5
following a purchase from 03/01/2022
Excellent! A+++
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Response from CHIBI AKIHABARA
HelloThank you
D
Didène B.
Rating: 5 out of 5
following a purchase from 03/01/2022
Fast delivery and excellent! Order to be repeated and recommended
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Response from CHIBI AKIHABARA
HelloThank you for your order and your recommendation.
T
TT
Rating: 5 out of 5
following a purchase from 03/01/2022
Super happy received in less than a week and the figurines arrived well packaged!
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Response from CHIBI AKIHABARA
HelloThank you for your review
S
Stephane C.
Rating: 5 out of 5
following a purchase from 03/01/2022
Perfect. Very fast shipment, order on Monday, received on Wednesday, no better, figurine conforms to image and description. Magnifique. Great
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Response from CHIBI AKIHABARA
Hello, thank you very much :)
F
Florian
Rating: 5 out of 5
following a purchase from 02/01/2022
Very satisfied with my purchase
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Response from CHIBI AKIHABARA
HelloThank you, we are delighted that you are satisfied.
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