The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
A pre-order that was delayed but good communication with Chibi and once in their possession, very quickly shipped.
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Response from CHIBI AKIHABARA
Hello,Thank you for your review! :D We are delighted to hear that you are satisfied with your order ^^Happy day & see you soon!
D
DragonsDraws
Rating: 5 out of 5
following a purchase from 12/07/2023
As impeccable as ever.
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for taking the time to post a review! See you soon on our site! Have a nice day.
Y
Yohann D.
Rating: 5 out of 5
following a purchase from 12/07/2023
Perfect as usual, the only hitch I had was the carrier who had my package for 3 days in his truck.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! :D We hope the carrier won't hold the next package you receive hostage ^^Happy day & see you soon!
X
X
Rating: 5 out of 5
following a purchase from 12/07/2023
Responsive service for both orders and problems.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DBalive day & see you soon!
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//
Rating: 5 out of 5
following a purchase from 11/07/2023
Great products, well packed and delivered on time!
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DBalive day & see you soon!
C
Carla
Rating: 5 out of 5
following a purchase from 10/07/2023
The delivery was very fast and meticulous! Thanks again, my best friend received her parcel without any problem! I recommend
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Response from CHIBI AKIHABARA
Hello Thank you for your order, we are delighted to hear that you are satisfied. Have a nice day.
I
Isabelle
Rating: 5 out of 5
following a purchase from 06/07/2023
Perfect fast neat shipping really happy with my nagi figurine
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Response from CHIBI AKIHABARA
HelloThank you very much for your orderSee you soon Good day
J
Jumi
Rating: 5 out of 5
following a purchase from 06/07/2023
Good communication, perfect delivery. The product was delayed, but not because of the store.
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Response from CHIBI AKIHABARA
HelloThank you for your understanding regarding the delay. We are delighted that you are satisfied. Have a nice day
R
Ruddy N.
Rating: 5 out of 5
following a purchase from 10/07/2023
Fast and efficient. Perfect
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Response from CHIBI AKIHABARA
HelloThank you for your opinion Good day
A
Aprrssl
Rating: 5 out of 5
following a purchase from 07/07/2023
Order received smoothly
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Response from CHIBI AKIHABARA
HelloThank you very much for your comment Good day to you
H
Haïder
Rating: 5 out of 5
following a purchase from 05/07/2023
Nifty! Fast, careful delivery
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Response from CHIBI AKIHABARA
HelloThank you very much :)
M
Martial P.
Rating: 5 out of 5
following a purchase from 04/07/2023
Good experience, everything went smoothly
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Response from CHIBI AKIHABARA
HelloWe are delighted to hear that your experience went well. Thank you for taking the time to leave a positive review. Have a nice day.
L
Legolas64
Rating: 5 out of 5
following a purchase from 05/07/2023
Responsive order preparation, product packaging, fast shipping, competitive prices.
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Response from CHIBI AKIHABARA
HelloThank you very much for your starry-eyed and positive feedbackSee you soon Good day to you
J
Jess
Rating: 5 out of 5
following a purchase from 05/07/2023
Perfect, fast and well-protected shipment. Very happy with it.
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Response from CHIBI AKIHABARA
HelloWe are delighted that you are satisfied with your orderGood day to you
A
Alexiane C.
Rating: 5 out of 5
following a purchase from 03/07/2023
Nothing to complain about, perfect delivery, the figurine is what I expected, I recommend it.
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Response from CHIBI AKIHABARA
HelloThank you for your order and your recommendationGood day to you
C
Christophe
Rating: 5 out of 5
following a purchase from 04/07/2023
Good experience. I had a question about a pre-order and got an answer within a day.Order received properly packaged.
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Response from CHIBI AKIHABARA
HelloThank you very much for your order and for taking the time to leave a message See you soon
F
Florian P.
Rating: 5 out of 5
following a purchase from 05/07/2023
Impeccable, figurine received on time and well packaged and protected.
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback See you soon Good day to you
F
François
Rating: 5 out of 5
following a purchase from 05/07/2023
First order for my daughter, who knows your site, impeccable delivery.
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive review Good day to you
L
Lionel S.
Rating: 5 out of 5
following a purchase from 05/07/2023
And thank you. Still top notch ????
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for taking the time to post a review! See you soon on our site! Have a nice day.
A
Anonyme
Rating: 5 out of 5
following a purchase from 04/07/2023
Everything went well as always
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your opinion! Have a great day & see you soon on Chibi!
N
NOEL
Rating: 5 out of 5
following a purchase from 05/07/2023
Serious site with an incredible multitude of products. Attractive prices and fast shipping.
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Response from CHIBI AKIHABARA
HelloThank you very much for taking the time to leave a review :)Have a nice day!
A
Aline
Rating: 5 out of 5
following a purchase from 05/07/2023
Well packaged as always and sent very quickly.
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for your feedback on your order! Have a nice day & see you soon :)
G
Guillaume
Rating: 5 out of 5
following a purchase from 05/07/2023
Product and delivery ok.
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Response from CHIBI AKIHABARA
HelloThank you for taking the time to leave us a review :)Have a nice day!
A
Aurélie
Rating: 5 out of 5
following a purchase from 05/07/2023
As usual, fast and careful shipping plus great promotions! The products are top-notch, and when I meet them at the various trade shows, they're really nice?
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your opinion! Have a great day & see you soon :)
F
Francois V.
Rating: 5 out of 5
following a purchase from 05/07/2023
Fast delivery in perfect condition, as ordered.
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Response from CHIBI AKIHABARA
HelloThank you very much for your feedbackGood day to you
F
Franck B.
Rating: 3 out of 5
following a purchase from 05/07/2023
Carton damaged during travel. The figurine's box was badly damaged, even torn, but fortunately the parts were intact.
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Response from CHIBI AKIHABARA
Hello,Our customer service department has sent you an e-mail dated 11/07 in order to obtain more information on what you have indicated in your review.If you have encountered a problem with the delivery, you can contact our customer service department as indicated on our truspilot page. Our after-sales service remains at your disposal.
N
Nemo G.
Rating: 5 out of 5
following a purchase from 29/06/2023
Always a pleasure to order from this site! I recommend it 100%.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your loyalty! :DV Wishing you a pleasant day & see you soon on our site!
L
Lilou A.
Rating: 5 out of 5
following a purchase from 03/07/2023
Figures arrive fast and in good condition
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Response from CHIBI AKIHABARA
Hi,Thanks for your review :D Have a nice day & see you soon ^^
G
Guillaume
Rating: 5 out of 5
following a purchase from 13/06/2023
Fast, optimal delivery.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
C
Chassaignon M.
Rating: 5 out of 5
following a purchase from 01/07/2023
Purchase of the Chibiterasu figurine in Okamiden by F4F. Very satisfied, shipment was very fast, very well protected. I've been ordering here for a while and have never been disappointed. Thank you
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for your feedback on your order! Have a great day & see you soon at Chibi!
Z
Zoé L.
Rating: 5 out of 5
following a purchase from 13/06/2023
Arrived very quickly, with no problems. Figures exactly as described.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & see you soon!
M
Matthieu H.
Rating: 5 out of 5
following a purchase from 28/06/2023
I ordered a figurine from them that was on sale for 30 . I must say it was a great opportunity to buy it ! Then, when I received it, I found it really beautiful and of very good quality. I received it in 72 hours. What's more, as it's the sales period, he's offering a little free gift. An interesting little figurine. So I encourage everyone to trust this site! The quality is there. Customer service is incredible and attentive, and shipping is fast and secure.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your constructive opinion :DV Wishing you a nice day & see you soon on Chibi!
M
Matteo L.
Rating: 5 out of 5
following a purchase from 25/06/2023
I've been ordering from this site for more than 2 years and I've never had any problems. top!
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback on your order! Have a nice day.
M
Mélanie
Rating: 5 out of 5
following a purchase from 13/06/2023
Top-notch customer service that quickly answers all our questions.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :D. We're delighted to hear that our Customer Service has lived up to your expectations. See you soon on our site! Have a nice day.
R
Romain R.
Rating: 3 out of 5
following a purchase from 13/06/2023
I received my figurine slightly damaged on the front and it had a manufacturing defect on the back.I tried several times to make a support ticket on the site to make a claim but it was unfortunately impossible for an unknown reason.It's been nearly 3 weeks since I received my figurine but I still haven't been able to inform the site that I had a problem, I'm very disappointed... Apart from the above-mentioned defects the figurine is very beautiful and of good quality... I would have hoped for a gesture for my next order... Sincerely.
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Response from CHIBI AKIHABARA
Hello,We have notified our Customer Service team, who sent you an e-mail yesterday morning to get more details and also to see what can be done about your figurine. If you encounter a problem on our site, please do not hesitate to contact us by e-mail, telephone or even on social networks when this is not possible otherwise. If you encounter a problem on our site, please do not hesitate to contact us by e-mail, telephone or even on social networks when this is not otherwise possible. We look forward to hearing from you.
C
Carole B.
Rating: 5 out of 5
following a purchase from 14/06/2023
Perfect communication and fast delivery. I have ordered from your site several times and have never been disappointed.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :D thanks for your loyalty :) See you soon on our site! Have a nice day.
S
Samy A.
Rating: 5 out of 5
following a purchase from 19/06/2023
Delivery arrived on time and in perfect condition
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
L
Limuledu
Rating: 5 out of 5
following a purchase from 13/06/2023
Figurines in excellent condition, arrived well-packaged and true to the images on the site.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
M
Miss L.
Rating: 5 out of 5
following a purchase from 14/06/2023
Nothing to complain about, the parcel arrived on time as announced and was well packaged. I'm very pleased
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :D We're delighted to hear that you're satisfied. See you soon on our site! Have a nice day.
J
Jessyca B.
Rating: 5 out of 5
following a purchase from 13/06/2023
Perfect, product, delivery, there's nothing to say but perfect! A cuckoo to rachid, we'll be coming to see him soon !
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
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