English 
Français 
Deutsch 
C
Rating: 5 out of 5
Fast and good
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you
Customer reviews of CHIBI AKIHABARA
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 958 published reviews
Summary of reviews
The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Reviews 1, 3 and 5 stars
Reset filtersS
Rating: 5 out of 5
Very reliable!
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you very much :)
B
Rating: 5 out of 5
Perfect :) top lottery
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you very much :)
I
Rating: 5 out of 5
As always perfect
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you for your note :)
C
Rating: 5 out of 5
The parcel was dispatched with the utmost care and speed.I have to admit that I felt like taking away a few stars because the delivery service provider (DPD Nîmes branch) was totally unprofessional, lacking in seriousness and honesty.Fortunately, the delivery ended well, with several calls on my part and the intervention of your customer service department to follow up on the delivery. That's why I'm leaving 5* and you have to be honest, you're not responsible for the delivery agency.I strongly advise people not to have their orders delivered by DPD in the south-east of France. Look at their customer reviews and you'll understand.... The next time I order an item from you, if the delivery is made by DPD, I'll pass.I thank you for the service and the quality of the products you offer.
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you for not penalizing us because of the delivery service. We will not hesitate to give our opinion to this carrier as well. I'm glad that the situation has been resolved and that your order has arrived. I hope you're happy with it. Thanks again :)
M
Rating: 5 out of 5
Always on top! Very well protected parcel. Never disappointed.
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you very much :)
A
Rating: 5 out of 5
Simply perfect. Deadline met, order conformed, very nice figurine.
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you for your comment
L
Rating: 5 out of 5
Perfect, thank you very much, you've reconciled me with the Ichiban lottery.
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you for your confidence :)
T
Rating: 5 out of 5
Super service
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you for your note :)
S
Rating: 5 out of 5
Quality products, I'm very happy. Delivery is fast when it's in stock, and it's well protected. Nothing to say, reliable site, I really recommend it.
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you very much for your feedback :)
P
Rating: 5 out of 5
Very satisfied with the service.
Translated reviews
Response from CHIBI AKIHABARA
HelloThanks :)
P
Rating: 5 out of 5
Arrived after Christmas, the effect was not the same, but the person who received it was satisfied.
Translated reviews
Response from CHIBI AKIHABARA
HelloWe apologize for the delay. We are delighted that despite the wait, the product is up to scratch.
T
Rating: 5 out of 5
Fast delivery, no worries! Perfect!
Translated reviews
Response from CHIBI AKIHABARA
HelloThanks for your feedback
S
Rating: 5 out of 5
Super! First order and I'm very happy, I highly recommend it.
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you very much for your confidence
A
Rating: 3 out of 5
HelloTwo boxes were damaged in the package
Translated reviews
Response from CHIBI AKIHABARA
If you have not already done so, please contact our customer service department.
A
Rating: 5 out of 5
Excellent service, order received very quickly and very well packaged.2nd order for me and I recommend with pleasure!
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback
E
Rating: 5 out of 5
Fast shippingProducts well packaged
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you very much
L
Rating: 5 out of 5
Perfect! Hassle-free delivery
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you very much
C
Rating: 5 out of 5
Great as always
Translated reviews
Response from CHIBI AKIHABARA
Thank you for this superb note ;)
O
Rating: 5 out of 5
Fast and careful delivery.
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you
L
Rating: 5 out of 5
Always top-notch with attractive prices, fast shipping and well-packaged parcel. I'd definitely recommend!
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you very much for your recommendation.
H
Rating: 5 out of 5
Super figurine received in a very short time, nothing to say.
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you
W
Rating: 5 out of 5
Fast delivery
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you
N
Rating: 5 out of 5
Good service :) happy with the shipping too.
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you
C
Rating: 5 out of 5
Perfect! ????
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you
C
Rating: 5 out of 5
Perfect products and fast delivery
Translated reviews
Response from CHIBI AKIHABARA
HelloThanks ^^
M
Rating: 5 out of 5
Excellent ??
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you
V
Rating: 5 out of 5
Very fast shipping, well protected and thanks for the little attention. We made a unboxing aperitif ;)
Translated reviews
Response from CHIBI AKIHABARA
Hello Thank you very much :)
S
Rating: 5 out of 5
At the top figurine parcel delais frankly hats off to you and thank you ??
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you
L
Rating: 1 out of 5
Inadmissible sends a box of figurine which is sold as new whereas the box is opened and the small boxes containing the figurines too.I send a message to the site to ask for explanations and no answer!!! To flee !!!
Translated reviews
Response from CHIBI AKIHABARA
HelloWe are sorry for this inconvenience. However it is perfectly INDICATED on the product sheet that the boxes have been opened to identify the characters. Honest information on our part and available on the product sheet. Product sheets are meant to be read to avoid disappointments such as this one. After checking, we can't find a message in your name. Please contact us at :[email protected]
S
Rating: 5 out of 5
fast and careful shipping wide choice for gunpla i recommend
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you for your recommendation
T
Rating: 5 out of 5
many thanks
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you
A
Rating: 5 out of 5
A magnificent figurine, no regrets about the purchase.delivery was made on time against signature, at my home as requestedI might be tempted for another order.Assassination Classroom fan, order your figurine without hesitation!
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you for your positive feedback
G
Rating: 5 out of 5
Great! Fast and trouble-free
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you
L
Rating: 5 out of 5
Package arrived safely and in good condition.
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you for your feedback
C
Rating: 5 out of 5
nothing to say, fast delivery and coli in very good condition
Translated reviews
Response from CHIBI AKIHABARA
HelloThank you very much
H
Rating: 1 out of 5
Order placed 3 months before the release, order not received 1 month after the release.open a "ticket" is useless, you can write whatever you want you will get the same automatic response (true I put a "." I received the same response as when I wrote a paving stone).Sending an e-mail isn't much use either, so you won't get any reply. Calling is the only option, and even then, only if you manage to get them. I naively ordered thinking that pre-ordering 3 months before the release would guarantee that I'd get my figurines straight away. But they're having "supplier problems", which is questionable because they're the only ones to have them: all my other orders from other sites are prepared for the release or even before, and arrive on time.In short, go the other way.
Translated reviews
Response from CHIBI AKIHABARA
Hello. Yes, we have an automatic message for requests that are always the same: release date, awaiting supplier delivery. The reason we send this message is that, as indicated in the message, despite our numerous reminders, the supplier has not given us any new dates. We can't make one up. Following your message, my colleague gave you the telephone number to contact her. What's more, we're dependent on our suppliers. We can't manufacture it ourselves, nor can we go directly to Japan to get it. You point out that we are the only ones in this situation, but after checking, we have read messages warning of delays on sites identical to ours. You understand that we cannot ship an order for which the products have not yet been released, or else, as in this famous sample message, you have several proposals at your disposal to find a solution. I invite you to contact my colleague who will explain the situation to you in person. Sincerely
M
Rating: 5 out of 5
Everything is perfect! Fast shipping, secure payment, lots of choice and friendly, attentive customer service... In short, I've had no problems whatsoever with this trusted site. Prices are affordable on the whole, and the figurines on offer are really very beautiful - I've been able to find figurines that you can't find here in conventional stores! I ordered Ozymandias from Fate/Grand Order, it arrived in four days and in perfect condition, I'm absolutely delighted (???)It's an excellent discovery, I highly recommend this site. I'll definitely be ordering from it again! ???? (*'?`*)
Translated reviews
Response from CHIBI AKIHABARA
Hello. The entire CHIBI team joins me in thanking you for your message. We're really pleased that you're satisfied. See you soon on our store and don't hesitate if you need anything :), we remain at your disposal.
C
Rating: 5 out of 5
Very quick turnaround between order and delivery, product packaged with care, nothing to complain about!
Translated reviews
Response from CHIBI AKIHABARA
Hello, thank you very much
J
Rating: 5 out of 5
Very nice site and delivery was fast
Translated reviews
Response from CHIBI AKIHABARA
Thank you for your feedback.