The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Order from Chibi Akihabara: The items arrived promptly. The overall packaging was correct, but could perhaps be improved as some boxes were slightly damaged (due to the vagaries of the carrier, I suppose). As for the website, Chibi Akihabara.com, it's perfect.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your review! We will take note of your comments and pass them on to our team! Have a nice day.
A
Anne-sophie R.
Rating: 1 out of 5
following a purchase from 14/11/2022
I haven't received my order. I know it's mostly the delivery company's fault, but the result is that I've paid almost 200 for figurines that may not arrive before Christmas... My sons are waiting for their presents... Thank you in advance for your follow-up...
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Response from CHIBI AKIHABARA
Hello,We understand your disappointment, but indeed, when there is a problem during delivery, it is not our fault... Following your exchanges with our customer service department, an investigation has been opened with the carrier, as we indicated to you. We will have answers between 28/11 and 16/12. Please do not hesitate to contact us again in the next few days.wishing you a pleasant day.best regards.
P
Patricia M.
Rating: 5 out of 5
following a purchase from 16/11/2022
Figurines received on time! in very good condition! top customer service! excellent advice and very pleasant! I recommend this site!
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
D
Denise
Rating: 5 out of 5
following a purchase from 22/11/2022
Fast delivery and no worries. I am very satisfied
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
T
Thibault L.
Rating: 5 out of 5
following a purchase from 26/11/2022
figurine quali et pas cher + reception en même pas 2 jours bref rien à redire
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
C
Client
Rating: 5 out of 5
following a purchase from 29/11/2022
Good experience I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
C
Christelle
Rating: 5 out of 5
following a purchase from 15/11/2022
Fast delivery
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
Q
Quentin V.
Rating: 5 out of 5
following a purchase from 24/11/2022
Fast delivery, perfectly packaged
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
C
Christophe M.
Rating: 5 out of 5
following a purchase from 28/11/2022
Perfect..several times we order, my daughter is delighted.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback and loyalty! Have a nice day.
J
Jacqueline
Rating: 5 out of 5
following a purchase from 03/11/2022
A fan of Japan, where I've been 4 times, I love Chibi Akihabara products. Excellent value for money. The strawberry pocky?? are great. Mochis too... all good things. Very fast shipping. I highly recommend Chibi Akihabara. Many thanks to them.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
C
Camille H.
Rating: 5 out of 5
following a purchase from 18/11/2022
very good service
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
P
Pascal
Rating: 5 out of 5
following a purchase from 16/11/2022
Very fast, careful shipment.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
A
Alexia
Rating: 5 out of 5
following a purchase from 14/11/2022
Fast delivery, well-protected parcel!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
A
Anthony
Rating: 5 out of 5
following a purchase from 15/11/2022
Fast and careful delivery I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
A
Arima
Rating: 5 out of 5
following a purchase from 23/11/2022
Excellent service, nothing to complain about. Responsive support if you have any questions or problems. Definitely recommend!
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! Have a nice day.
D
Denise A.
Rating: 5 out of 5
following a purchase from 04/11/2022
Very serious company and good communication if we need information. Very careful delivery
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied! Our team is always ready to listen! Thank you for your feedback! Have a nice day.
C
Client
Rating: 5 out of 5
following a purchase from 22/11/2022
Trustworthy site.everything is received on time.I highly recommend this site.and above all, we pay vat when we buy, so we don't have to worry about customs afterwards.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
G
Gwendolyne P.
Rating: 5 out of 5
following a purchase from 14/11/2022
Super reactive team, I was missing an item in my order and they were top notch in sending it back to me within a few days. The items are always sent with the utmost care.
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback on your order! Our team is doing its best to satisfy you! Have a nice day.
P
Pornapaz S.
Rating: 5 out of 5
following a purchase from 10/11/2022
Arrived in time. The figurine is perfect.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
G
Gaetan R.
Rating: 1 out of 5
following a purchase from 22/11/2022
Arrived broken, the site does not respond to the dispute...
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Response from CHIBI AKIHABARA
Hello,After your numerous exchanges with customer service, it seems that you wish to keep the figurine in its original condition. We have responded to your complaint, and don't worry, customer service will get back to you shortly. Wishing you a pleasant day.
C
Cécile L.
Rating: 5 out of 5
following a purchase from 11/11/2022
This site is amazing. The orders are prepared so quickly and sent right away! The deadlines have always been respected for what I have ordered so far. I think I've found my new favorite site!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your experience on our site! Thank you for your feedback and loyalty! Have a nice day.
A
Amandine L.
Rating: 5 out of 5
following a purchase from 14/11/2022
Parcel sent quickly and well protected. I recommend it.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
S
Sebastien P.
Rating: 5 out of 5
following a purchase from 22/11/2022
100% perfect site, delivery problem and correct price, I've been ordering for years.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! Have a nice day.
M
Marie-pierre F.
Rating: 5 out of 5
following a purchase from 31/10/2022
Good evening,This is the first order I've placed on your site and I'm delighted with my purchase, both in terms of the quality of the item and the price. I'll recommend it again without any problem and I 100% recommend your site, which is fantastic and serious.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
T
Thomas H.
Rating: 4 out of 5
following a purchase from 12/11/2022
Fast delivery and well-packaged products. If I had one thing to complain about, I find the website a little slow...
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback, we will report this slowness that you noticed on the site. We want your experience to be as pleasant and simple as possible! :DV Wishing you a pleasant day.
V
Vanou
Rating: 5 out of 5
following a purchase from 13/11/2022
Very fast and careful delivery. Thank you very much.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
L
Laura
Rating: 5 out of 5
following a purchase from 01/11/2022
Superb experience. Fast shipping, top figurine, top price, top gift!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
M
Marco ?.
Rating: 5 out of 5
following a purchase from 04/11/2022
Super Laden,Preise waren in Ordnung, Kontakt war super und Versand schnell
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience ! :DHave a good day.
V
Valérie J.
Rating: 5 out of 5
following a purchase from 05/11/2022
A much-appreciated gift
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
S
Sandra B.
Rating: 5 out of 5
following a purchase from 16/11/2022
and received the product very quickly. I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive review :DPay you a nice day.
M
Marine M.
Rating: 5 out of 5
following a purchase from 10/11/2022
Second order and still as good
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Response from CHIBI AKIHABARA
Hello,Thank you very much :DBonjour
T
Thomas
Rating: 5 out of 5
following a purchase from 14/11/2022
Beautiful Ichiban Kuji lots.
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Response from CHIBI AKIHABARA
Hello,We are delighted to know that you are satisfied :DBonjour
L
Lunatic
Rating: 5 out of 5
following a purchase from 06/11/2022
I've been buying from them for a while now and have never been disappointed.delivery is fast and there's a wide choice of products.customer service is ultra responsive. You can also contact the site via the networks, but it's best to open a ticket.
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive feedback and your loyalty :DBonjour
G
Gérald A.
Rating: 5 out of 5
following a purchase from 27/10/2022
Very satisfied. Fast delivery, well-packaged parcel and nickel figurine. Highly recommend.
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive feedback :DBonjour
A
Anthony R.
Rating: 5 out of 5
following a purchase from 10/11/2022
Smooth delivery. Received a product in perfect condition.
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Response from CHIBI AKIHABARA
Hello,We are delighted that you are satisfied :DBonjour
P
Pascal
Rating: 5 out of 5
following a purchase from 10/11/2022
The figurines are beautifully packaged in the parcel.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback concerning the packaging of the products by our teams :DBonjour
C
Clément B.
Rating: 5 out of 5
following a purchase from 07/11/2022
I'm very satisfied with the products, the packaging and the fast delivery.
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive feedback on your order :DBonjour
V
Vincent I.
Rating: 5 out of 5
following a purchase from 11/11/2022
The shipment was fast and the item arrived in one piece. I recommend your orders for figurines and other related items, as well as for the groceries they sell.
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Response from CHIBI AKIHABARA
Hello,Thank you for your comment, we are delighted that you are satisfied with your order. :DPay you a pleasant day.
C
Cédric
Rating: 5 out of 5
following a purchase from 19/09/2022
NICKEL, nothing to say
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to leave a review of your order :D Wishing you a nice day.
P
Philippe M.
Rating: 1 out of 5
following a purchase from 31/10/2022
purchase for my daughter's birthday on 31/10/2022 .......grâce à l'incompétence de votre transporteur , colis reçu le 4/11/2022 !!!!! scandaleux , plus jamais je ne commanderai une figurine sur votre site !!!!
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Response from CHIBI AKIHABARA
Hello,We are sorry to hear that your package did not arrive on time, however, the actions of the carrier are beyond our control ... Wishing you a good day.
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