Customer reviews of CHIBI AKIHABARA

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 958 published reviews
5 2 530 86% 4 237 8% 3 75 3% 2 43 1% 1 73 2%

Summary of reviews

The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.

Reviews 1, 4 and 5 stars

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A
Allan D.
Rating: 5 out of 5
following a purchase from 28/08/2022
Fast delivery
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Response from CHIBI AKIHABARA
HelloThank You
P
Philippe L.
Rating: 5 out of 5
following a purchase from 28/08/2022
Excellent product, really pleased to have it. The only drawback is the packaging. The box was damaged and not sufficiently protected.
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Response from CHIBI AKIHABARA
HelloWe apologize for this incident, we will be more careful next time.
C
Client
Rating: 5 out of 5
following a purchase from 27/08/2022
Very high quality site that I've been using for a few years now, I've probably ordered a good twenty figurines from them, never had any problems, on time in terms of orders and very fast for a simple order, go for it, no risk on the horizon, enjoy yourself?
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Response from CHIBI AKIHABARA
HelloThank you for your trust and your positive starred review!
J
Justine
Rating: 5 out of 5
following a purchase from 27/08/2022
Fast delivery and well packaged product.
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Response from CHIBI AKIHABARA
HelloThank you
E
Elodie R.
Rating: 5 out of 5
following a purchase from 20/08/2022
Fast order processing, good communication.
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Response from CHIBI AKIHABARA
HelloThank you very much
M
Mehdi L.
Rating: 5 out of 5
following a purchase from 27/08/2022
Top packaging and pre-ordering respected
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Response from CHIBI AKIHABARA
HelloThank you
W
William
Rating: 5 out of 5
following a purchase from 27/08/2022
Perfect, always delivered quickly, parcels always well packed with the products purchased! Thank you Chibi!
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Response from CHIBI AKIHABARA
HelloThank you for your order and your confidence.
H
Heidi R.
Rating: 4 out of 5
following a purchase from 27/08/2022
Very good communication with the service. I was worried about my parcel not arriving. They were able to reassure me. The product is top notch! The packaging was very careful.
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Response from CHIBI AKIHABARA
HelloThank you very much! Don't hesitate to tell us what you missed to get the 5 stars so we can improve.
D
David D.
Rating: 5 out of 5
following a purchase from 27/08/2022
Simply perfect!!! I recommend !!!
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Response from CHIBI AKIHABARA
HelloThank you very much!
N
Niko
Rating: 5 out of 5
following a purchase from 26/08/2022
At first I was a little apprehensive....then read the reviews on the web.....OK good reviews.....finally after purchase I am very satisfied with the service. I would recommend a figurine without any problem.
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Response from CHIBI AKIHABARA
HelloWe are delighted that you are satisfied with our services. If you have any concerns, please do not hesitate to contact us via the phone number, email address, ticket via the website or even on social networks :)
R
Romain C.
Rating: 1 out of 5
following a purchase from 25/08/2022
Broken figurine
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Response from CHIBI AKIHABARA
HelloPlease excuse us for this incident. However, we have not received a message from you via customer service. In order to resolve the situation, please contact us at [email protected] or 07.81.42.04.18Cordially
L
Loic
Rating: 5 out of 5
following a purchase from 24/08/2022
fast and reliable
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Response from CHIBI AKIHABARA
HelloThank you
T
Tsukikage
Rating: 5 out of 5
following a purchase from 24/08/2022
The best French store for ordering figurines.
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Response from CHIBI AKIHABARA
HelloThank you very much for your message
S
Soraya
Rating: 5 out of 5
following a purchase from 24/08/2022
Fast delivery, well packed, nothing to complain about!
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Response from CHIBI AKIHABARA
Hello Thank you very much
S
Sakel
Rating: 4 out of 5
following a purchase from 23/08/2022
As ordered.
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Response from CHIBI AKIHABARA
HelloThank you.
N
Nolan C.
Rating: 5 out of 5
following a purchase from 23/08/2022
The delivery took place in the shortest possible time and I was surprised at how fast it was.
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Response from CHIBI AKIHABARA
HelloThank you for your positive feedback
S
Stephane C.
Rating: 5 out of 5
following a purchase from 23/08/2022
Quality products.
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Response from CHIBI AKIHABARA
HelloThank you
G
GuiH
Rating: 4 out of 5
following a purchase from 22/08/2022
Why did you send 2 different items when the 2 were similar? Otherwise very happy with the product and fast delivery
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Response from CHIBI AKIHABARA
HelloThank you for being more specific so that I can give you an answer.
S
Stephan G.
Rating: 5 out of 5
following a purchase from 22/08/2022
fast, top-notch service, nothing to complain about
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Response from CHIBI AKIHABARA
HelloThank you
M
Mesnard V.
Rating: 5 out of 5
following a purchase from 22/08/2022
Despite delays due to Covid pre-ordering. Delivered quickly, parcel in very good condition.
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Response from CHIBI AKIHABARA
HelloThank you
P
Patricia M.
Rating: 5 out of 5
following a purchase from 22/08/2022
Product delivered very quickly and in very good condition. Very good after-sales service that gives advice and ' doesn't try to sell a product! I recommend this site!
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback
I
Isabelle
Rating: 5 out of 5
following a purchase from 22/08/2022
Lots of choice. Fast and careful shipping. Very responsive customer service.
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Response from CHIBI AKIHABARA
HelloThank you very much
F
Fabien P.
Rating: 5 out of 5
following a purchase from 22/08/2022
The delivery was fast and the product of very good quality. My son is very happy with his new towel.
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Response from CHIBI AKIHABARA
Hello Thank you for your review
C
Client
Rating: 5 out of 5
following a purchase from 22/08/2022
Fast delivery, perfect product and service quality
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Response from CHIBI AKIHABARA
HelloThank you
J
Jonathan
Rating: 5 out of 5
following a purchase from 20/08/2022
Everything is perfect, quick response by e-mail, very pleasant.
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Response from CHIBI AKIHABARA
HelloThank you
E
Elias
Rating: 5 out of 5
following a purchase from 19/08/2022
A little apprehensive at first because the site seems little known so fear of a scam or a product of poor quality but very pleasantly surprised by the result with a very nice figurine I recommend
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Response from CHIBI AKIHABARA
HelloWe are partners of Banpresto/Bandai and we collaborate with several partners. We've been on the internet since 2012 ^^ So you might as well say that our site is pretty well known and don't hesitate to contact us on social networks if you have any concerns or questions, that's what we're here for :D
J
Jean F.
Rating: 5 out of 5
following a purchase from 04/08/2022
Perfect official figurine
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Response from CHIBI AKIHABARA
HelloThank you
C
Christelle V.
Rating: 5 out of 5
following a purchase from 18/08/2022
Speed, undamaged parcel and well-protected interior
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Response from CHIBI AKIHABARA
HelloThank you
M
Momo F.
Rating: 5 out of 5
following a purchase from 18/08/2022
Super site! Order arrived in very good condition! I recommend .
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Response from CHIBI AKIHABARA
HelloThank you for your review
N
Nael B.
Rating: 5 out of 5
following a purchase from 17/08/2022
Satisfied with the figurine received with the kitkats as gifts. The figure is in good condition.
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Response from CHIBI AKIHABARA
HelloThanks for your feedback
P
Pauline
Rating: 4 out of 5
following a purchase from 17/08/2022
Very good, I love it
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Response from CHIBI AKIHABARA
HelloThank you, feel free to tell us what's missing to get 5 stars.
G
Guillaume
Rating: 5 out of 5
following a purchase from 17/08/2022
Perfect ????
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Response from CHIBI AKIHABARA
BonjourParfait alors :)
C
Customer
Rating: 5 out of 5
following a purchase from 17/08/2022
Figure arrived in box in perfect condition !!! (Everything must be in mint condition ! Including the box for a collector) !!! Fast shipping ! I am very satisfied ! Recommend !!!
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Response from CHIBI AKIHABARA
HelloThank you very much
M
Marion
Rating: 5 out of 5
following a purchase from 17/08/2022
Super fast delivery very satisfied
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Response from CHIBI AKIHABARA
HelloWe are delighted that you are satisfied.
K
Karim T.
Rating: 5 out of 5
following a purchase from 17/08/2022
Good site. Very reliable. With quality products.
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Response from CHIBI AKIHABARA
HelloThank you
É
Édouard D.
Rating: 5 out of 5
following a purchase from 16/08/2022
Fast delivery and well packaged products.
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Response from CHIBI AKIHABARA
HelloThank you very much for your comment
J
Jordan P.
Rating: 4 out of 5
following a purchase from 16/08/2022
Long delivery time but not disappointed with the merchandise! Thank you ;)
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Response from CHIBI AKIHABARA
HelloThank you
A
Alban P.
Rating: 1 out of 5
following a purchase from 16/08/2022
The figurine was broken, great birthday present at the opening.....
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Response from CHIBI AKIHABARA
HelloWe are sorry for the incident, however, before leaving such a negative comment, please contact the after-sales service, which will find a solution and give us the opportunity to resolve the problem!Cordially EDIT 29/08/2022 Hello Sir,To date, we have still not received a message from you to proceed with the after-sales service of your broken figurine. Please contact us if you wish to resolve the situation.
M
Mathis L.
Rating: 5 out of 5
following a purchase from 16/08/2022
perfect, figurine preordered and arrived 50 days early. The previous time there were more than 90 days in advance. The quality of the figurines is excellent and the service very good.
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Response from CHIBI AKIHABARA
HelloThank you for your positive feedback
C
Co_et
Rating: 5 out of 5
following a purchase from 16/08/2022
I received my parcel a day early, and littered with surprise KitKat gifts. A great first impression!
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Response from CHIBI AKIHABARA
HelloThank you for your review
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