The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
In accordance with the request, however, the box of the figurine is damaged.
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Response from CHIBI AKIHABARA
Thank you for your feedback and your rating of 4/5. We are happy that your order met your expectations. We also take into account your comment regarding the condition of the figurine's box and will do our best to improve this aspect in the future. Please feel free to reach out to us for any other questions or needs.
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Christelle D.
Rating: 5 out of 5
following a purchase from 24/05/2025
Speed of delivery, great selection on the site and compliance of the products!
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Response from CHIBI AKIHABARA
We sincerely thank you for your flattering review. We are delighted that you appreciated the speed of our shipments, as well as the diversity and compliance of our products. Your satisfaction is our priority, and your feedback encourages us to continue in this direction.
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ludovic M.
Rating: 5 out of 5
following a purchase from 10/01/2025
Very good
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Response from CHIBI AKIHABARA
We warmly thank you for your review of our site "CHIBI AKIHABARA". We are delighted to hear that your experience met your expectations. Your satisfaction is our priority, and we hope to see you again very soon among our customers.
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Ibrahim E.
Rating: 5 out of 5
following a purchase from 09/10/2024
Very satisfied with the quality of the figurine 😌
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Response from CHIBI AKIHABARA
We sincerely thank you for your flattering review and are delighted to hear that you are very satisfied with the quality of your figurine. Your satisfaction is our priority and we hope to welcome you again very soon at CHIBI AKIHABARA.
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Olivier C.
Rating: 5 out of 5
following a purchase from 19/05/2025
Fast delivery, well protected and the figure is great! As always
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Response from CHIBI AKIHABARA
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with the delivery, the protection of your order, and the figurine. Your loyalty touches us, and we look forward to serving you again!
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Amandine M.
Rating: 5 out of 5
following a purchase from 01/05/2025
Perfectly perfect ^^
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Response from CHIBI AKIHABARA
We sincerely thank you for your warm review and perfect rating. It is a true pleasure to know that your experience on our site "CHIBI AKIHABARA" met your expectations. Don't hesitate to come back and visit us, we are always delighted to welcome you!
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Lyli-Rose B.
Rating: 5 out of 5
following a purchase from 24/04/2025
Everything is perfect
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Response from CHIBI AKIHABARA
We warmly thank you, Lyli-Rose, for your review. We are delighted that your experience on our site "CHIBI AKIHABARA" met your expectations. Your satisfaction is our greatest reward!
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julien C.
Rating: 5 out of 5
following a purchase from 06/10/2024
Several orders to date and no issues, one figurine was out of stock and waiting for supplier arrival, after waiting quite a long time, I asked to change it for another of the same value without any problem, very attentive.
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Response from CHIBI AKIHABARA
We sincerely thank you for your positive feedback and for your trust in CHIBI AKIHABARA. We are delighted to hear that you were satisfied with our service and our attentiveness regarding your order. Please do not hesitate to reach out to us for your future orders; we will always be happy to assist you.
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gaetan G.
Rating: 4 out of 5
following a purchase from 26/10/2024
Despite a supplier issue that ended with a change of order, the team was present, responsive, and was able to help me find a solution that suits me. The order was then shipped very quickly and in good condition. Thank you very much.
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Response from CHIBI AKIHABARA
Hello Gaetan,
We sincerely thank you for your feedback and for the rating given to our service. We are delighted to learn that our team was able to assist you effectively despite the supplier issue. Your satisfaction is our priority, and we are happy that the solution found was suitable for you. Thank you again for your trust, and we look forward to welcoming you back to CHIBI AKIHABARA!
Best regards,
The CHIBI AKIHABARA team
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Toni S.
Rating: 5 out of 5
following a purchase from 02/01/2025
Huge selection of official figures, especially in the lower price ranges. Since my order from the supplier was postponed indefinitely (Chibi Akhihaba is not to blame for this, it's a general risk with pre-orders), I was able to easily and straightforwardly exchange it for another figure via email with customer service. Overall, everything is fine. :)
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Julien B.
Rating: 5 out of 5
following a purchase from 20/04/2025
Respect for the order, fast and careful shipping.
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Response from CHIBI AKIHABARA
We sincerely thank you for your review and your 5-star rating! We are delighted to hear that you appreciated the handling of your order as well as the speed and care taken in the shipping. We look forward to serving you again at CHIBI AKIHABARA!
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Julien C.
Rating: 5 out of 5
following a purchase from 23/04/2025
Impeccable service! Nothing to say!
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Response from CHIBI AKIHABARA
We sincerely thank you for your feedback regarding our service. Your satisfaction is our priority, and we are delighted that your experience at CHIBI AKIHABARA met your expectations. We hope to see you again very soon!
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Nicolas B.
Rating: 5 out of 5
following a purchase from 22/04/2025
Perfect
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Response from CHIBI AKIHABARA
We sincerely thank you for your comment and are delighted that you had a perfect experience on our site "CHIBI AKIHABARA". Your satisfaction is our priority, and we hope to see you again soon for new discoveries. :)
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Diaz B.
Rating: 5 out of 5
following a purchase from 03/04/2025
Impeccable and very fast delivery
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Response from CHIBI AKIHABARA
A big thank you for your positive review! We are delighted to hear that you were satisfied with the speed of our delivery. Your satisfaction is our priority. See you soon at CHIBI AKIHABARA!
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Jonathan B.
Rating: 5 out of 5
following a purchase from 06/04/2025
Package received, magnificent statuette, very satisfied, thank you.
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Response from CHIBI AKIHABARA
We warmly thank you for your flattering review and are delighted to hear that you are satisfied with your statuette. Your satisfaction is our priority, and we hope to see you again soon at CHIBI AKIHABARA.
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Natasha B.
Rating: 5 out of 5
following a purchase from 02/04/2025
Great, nothing to complain about!!
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Response from CHIBI AKIHABARA
Thank you very much for your flattering review and for the 5/5 rating! We are delighted to hear that your experience on our site "CHIBI AKIHABARA" met your expectations. Don't hesitate to come back and see us soon, we always have new surprises to offer you!
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Nathanaël G.
Rating: 5 out of 5
following a purchase from 06/12/2024
Impeccable! Thank you very much! :)
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Response from CHIBI AKIHABARA
We sincerely thank you for your flattering review and are delighted that your experience on our site "CHIBI AKIHABARA" met your expectations. Your satisfaction is our priority and your feedback encourages us to continue providing quality service. We look forward to welcoming you again!
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Jérémy C.
Rating: 5 out of 5
following a purchase from 31/01/2025
Nothing to say, perfect
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Response from CHIBI AKIHABARA
We sincerely thank you for your glowing review and your rating of 5/5. We are delighted to hear that you are fully satisfied with your experience on our site "CHIBI AKIHABARA". Your support is invaluable and motivates us to continue providing you with the best.
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Evan C.
Rating: 5 out of 5
following a purchase from 02/04/2025
I received my order very quickly and it arrived in very good condition. I recommend the site.
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Response from CHIBI AKIHABARA
We sincerely thank you for your feedback and are delighted to hear that your order arrived quickly and in perfect condition. Your recommendation means a lot to us and encourages us to continue providing quality service. We look forward to seeing you again soon at CHIBI AKIHABARA!
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Brenda V.
Rating: 4 out of 5
following a purchase from 31/03/2025
Figure received very quickly and very well protected. It arrived in very good condition, with a small issue on one ear where a white spot is present and cannot be removed. But nothing too bothersome.
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Response from CHIBI AKIHABARA
Thank you very much for your feedback and for your constructive comments. We are delighted that the figurine arrived quickly and in good condition. We are sorry to hear that there is a small imperfection on the ear. Your feedback is valuable and will help us improve our products and services. Please do not hesitate to contact us if you need assistance.
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Jean-Baptiste D.
Rating: 5 out of 5
following a purchase from 26/02/2025
Always very satisfied with each order. Delivery within the announced timeframe. Thank you very much.
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Response from CHIBI AKIHABARA
We sincerely thank you for your glowing review and for the 5/5 rating. We are delighted to hear that you are still satisfied with your orders and that our delivery times suit you. Your satisfaction is our priority, and your encouragement motivates us to continue improving our services. Thank you again for your loyalty!
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Elyas R.
Rating: 4 out of 5
following a purchase from 24/03/2025
Very good choice of figurines and arrives quickly well packaged. Reasonable price. Quite surprised by the speed of delivery.
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Response from CHIBI AKIHABARA
We sincerely thank you for your positive feedback on our CHIBI AKIHABARA site. We are delighted to hear that you enjoyed our selection of figurines as well as the speed and quality of our delivery service. Your satisfaction is our priority, and your feedback encourages us to continue providing you with the best. Please feel free to reach out to us for your future purchases!
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Cyrielle D.
Rating: 5 out of 5
following a purchase from 24/02/2025
Top-notch tracking and delivery! Thank you!
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Response from CHIBI AKIHABARA
Thank you very much for your positive feedback! We are delighted that you are satisfied with the follow-up and delivery. Your satisfaction is our priority. See you soon at Chibi Akihabara!
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Aliénor D.
Rating: 5 out of 5
following a purchase from 05/03/2025
Package received in the following week, the figures were well protected.
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Response from CHIBI AKIHABARA
We sincerely thank you for your positive feedback and are delighted to hear that your package arrived safely. Your satisfaction is our priority, and we hope to see you again soon on our CHIBI AKIHABARA site!
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Johan T.
Rating: 5 out of 5
following a purchase from 09/08/2024
Despite some issues with certain pre-orders, the Chibi Team is always available to quickly meet their customers' expectations and offers solutions to best resolve these issues. Thank you to them. Additionally, the products are always sent in carefully packaged boxes, and delivery times are respected, so thank you to them as well.
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Response from CHIBI AKIHABARA
We sincerely thank you for your feedback. We are delighted to hear that our team was able to meet your expectations and handle the challenges satisfactorily. Your satisfaction is our priority, and we strive to maintain the quality of our services and products.
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pauline G.
Rating: 5 out of 5
following a purchase from 05/12/2023
I recommend, the customer service is great, the packages arrive well protected and I received some free gashapons.
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Response from CHIBI AKIHABARA
We warmly thank you for your kind review and are delighted to hear that you appreciated our customer service and the quality of our shipments. Your positive feedback encourages us to continue providing a pleasant experience for all our customers. We look forward to seeing you again on our site 'CHIBI AKIHABARA'!
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Andre R.
Rating: 5 out of 5
following a purchase from 16/03/2025
Problem-free shopping. Would gladly do it again!
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olivier D.
Rating: 5 out of 5
following a purchase from 12/07/2024
High-quality figurine, no unpleasant surprises compared with the website photo. Packaging in very good condition. I recommend ++.
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Response from CHIBI AKIHABARA
Thank you very much for your glowing review! We are delighted to hear that the figurine met your expectations and that the packaging was up to par. Your recommendation touches us and motivates us to continue offering quality products. See you soon at CHIBI AKIHABARA!
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Xavier M.
Rating: 5 out of 5
following a purchase from 28/02/2025
Perfect !!!!
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Response from CHIBI AKIHABARA
We warmly thank you for your glowing review and for the perfect score of 5/5! We are delighted to hear that you had a satisfying experience on our CHIBI AKIHABARA site. Your satisfaction is our priority, and we hope to see you again very soon for new discoveries!
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Julien C.
Rating: 5 out of 5
following a purchase from 12/11/2024
Excellent!
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Response from CHIBI AKIHABARA
Thank you very much for your glowing review and your 5/5 rating! We're delighted to hear that your experience on our "CHIBI AKIHABARA" site lived up to your expectations. Don't hesitate to come back and discover even more exciting articles. We hope to see you soon!
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KAREN G.
Rating: 4 out of 5
following a purchase from 02/12/2024
A little long for pre-orders, but orders are respected. Very pretty figurine, as presented on the site.
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Response from CHIBI AKIHABARA
Thank you very much for your review and your note! We are delighted to hear that you are satisfied with your figurine and that your order is in order. We take good note of your remark concerning the pre-order lead times and will do our best to improve this point. We value your feedback.
See you soon at Chibi Akihabara!
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sandrine A.
Rating: 5 out of 5
following a purchase from 09/02/2025
Magnificent figurine, very well finished
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Response from CHIBI AKIHABARA
We would like to thank you sincerely for your complimentary review of our figurine. We're delighted to hear that it met your expectations in terms of finish and quality. Your satisfaction is our priority, and your feedback encourages us to continue improving our offerings. We look forward to seeing you on our site!
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Paul M.
Rating: 5 out of 5
following a purchase from 05/02/2025
Top
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Response from CHIBI AKIHABARA
Thank you very much for your positive review of our "CHIBI AKIHABARA" website. Your satisfaction is our priority, and we are delighted that you enjoyed your experience. Please do not hesitate to come back to us if you have any questions or suggestions!
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Marie-Pierre F.
Rating: 5 out of 5
following a purchase from 03/02/2025
What a wonderful discovery this online site CHIBI AKIHABARA it's the first time I bought from them everything was perfect delivery packaging and figurine my son was delighted. I also had on the phone a wonderful adviser who was very sympathetic, very attentive and very professional. I thank her again very sincerely. I'll be ordering from this site again without any hesitation, and I can honestly recommend it: it's just WAOU !!!!
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Response from CHIBI AKIHABARA
Many thanks for your glowing review of CHIBI AKIHABARA! We are delighted to hear that your experience lived up to your expectations and that your son is delighted with his figurine. Your appreciation of our consultant is very touching and we thank her for it too. We look forward to welcoming you back to our site and thank you for your recommendation. We hope to see you soon!
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Jennifer S.
Rating: 5 out of 5
following a purchase from 31/01/2025
Very good service, fast delivery and figurine quality in line with the price.
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Response from CHIBI AKIHABARA
We would like to thank you sincerely for your opinion and are delighted to hear that you are satisfied with our service and the quality of our figurines. Your feedback is invaluable and motivates us to continue offering the best to our customers. We look forward to seeing you on CHIBI AKIHABARA!
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ANNIE G.
Rating: 5 out of 5
following a purchase from 30/01/2025
EXCELLENT. Fast delivery. Thank you
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Response from CHIBI AKIHABARA
Thank you for your feedback! We are delighted that you appreciated the speed of our delivery. We look forward to serving you again at CHIBI AKIHABARA!
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Geoffray G.
Rating: 5 out of 5
following a purchase from 28/01/2025
Fast delivery, careful packaging, my first experience with Chibi Akihabara went very well!
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Response from CHIBI AKIHABARA
Thank you very much for your review! We are delighted to hear that your experience with Chibi Akihabara was positive and that you appreciated our delivery service as well as the packaging. See you soon on our site! :)
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Christopher B.
Rating: 5 out of 5
following a purchase from 14/01/2025
Top service and packaging, very responsive staff
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Response from CHIBI AKIHABARA
Thank you very much for your complimentary review! We are delighted to hear that you enjoyed our service and packaging. Your satisfaction is our priority. See you soon at CHIBI AKIHABARA!
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Katarina N.
Rating: 5 out of 5
following a purchase from 08/08/2024
Very satisfied with my purchase on the site. Very fast preparation and shipping, I received the package only two days after sending. The figurine arrived intact, well packaged and protected. I recommend this site without hesitation!
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Response from CHIBI AKIHABARA
Thank you very much for your positive review, we are very pleased to know that you are satisfied with your purchase on our site. We make it a point of honor to prepare and ship our packages quickly to satisfy our customers. We are delighted that the figurine arrived in perfect condition. We hope you continue to enjoy ordering from CHIBI AKIHABARA!
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fatma A.
Rating: 5 out of 5
following a purchase from 22/01/2025
Fast delivery and, above all, a well-packaged parcel to protect the figurines.
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Response from CHIBI AKIHABARA
Thank you for your positive feedback on our CHIBI AKIHABARA website! We are delighted that you appreciated our fast delivery service and the careful packaging of your figurines. We pride ourselves on delivering a quality experience to our customers. Don't hesitate to come back to us if you need anything. Thank you again for your confidence!
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