The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Delighted with my purchase. Figurine very well protected in the package, so received in perfect condition. Very fast delivery. Perfect!
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Response from CHIBI AKIHABARA
HelloThank you for this starry and positive feedback
A
Alyssa C.
Rating: 4 out of 5
following a purchase from 06/03/2022
The figurine is beautiful and well worth the money.
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Response from CHIBI AKIHABARA
HelloThank you
T
Théo A.
Rating: 5 out of 5
following a purchase from 06/03/2022
Perfect, box arrived a little dented from transport, but the box inside was perfectly new.
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Response from CHIBI AKIHABARA
HelloWe apologize for the inconvenience. We are reassured to know that the figurine and the box were not damaged.
C
Coco
Rating: 5 out of 5
following a purchase from 06/03/2022
Very satisfied with the products and fast delivery
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Response from CHIBI AKIHABARA
HelloThank you
S
Sadaria
Rating: 5 out of 5
following a purchase from 06/03/2022
Great store for fans of Japanese culture and culinary specialties
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Response from CHIBI AKIHABARA
HelloThank you very much for your feedback
M
Mahaut
Rating: 5 out of 5
following a purchase from 06/03/2022
I had pre-ordered this figurine without a precise delivery date from the supplier, so I was a bit worried about receiving it late, but everything went smoothly. Once the figurine was delivered by the supplier, it arrived within a week. The packaging was perfect, the figurine was very pretty and of very good quality. Very happy with my purchase.
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Response from CHIBI AKIHABARA
HelloThank you very much for your opinion
T
Théo C.
Rating: 5 out of 5
following a purchase from 06/03/2022
Serious, fast, quality items always carefully packaged, prices unmatched and probably unbeatable. Let's pray that none of this changes.
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Response from CHIBI AKIHABARA
HelloThank you very much. We care about staying true to ourselves :)
C
Charly L.
Rating: 5 out of 5
following a purchase from 03/03/2022
The products are of the highest quality.
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Response from CHIBI AKIHABARA
HelloThank you
R
R E.
Rating: 5 out of 5
following a purchase from 03/03/2022
Fast delivery, product conforms, perfect.
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Response from CHIBI AKIHABARA
HelloThank you very much
P
Priscillia P.
Rating: 4 out of 5
following a purchase from 03/03/2022
Superb quality product with a slight downside in terms of waiting time.
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Response from CHIBI AKIHABARA
HelloThank you for your feedback. If you wish, we have posted a message on our forum explaining the various reasons for the delay by our suppliers, which is not our fault and which also penalizes us.Link: https://chibi-akihabara.com/fr/forums/topic/20-en-attente-de-livraison-fournisseur.html
G
Gregory L.
Rating: 4 out of 5
following a purchase from 03/03/2022
Bonjour Frankly very well except the cardboard protection of delivery was in an appalling
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Response from CHIBI AKIHABARA
HelloWe're sorry for the inconvenience. Please send photos to our customer service department.
C
Client
Rating: 4 out of 5
following a purchase from 03/03/2022
I didn't hear from the carrier when my order arrived and it was hard to check the status of my order, especially since it was a pre-order. I was worried (I'm new to the site) so I took off a point. But otherwise, everything was perfect! It arrived pretty quickly and everything :) I'd recommend the site!
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Response from CHIBI AKIHABARA
Thank you for your order. In your customer area you have all the different statuses concerning your order. You will also receive informative emails as they come in, as well as an email from La Poste giving you a delivery date. If you have any questions, we remain available via customer service or on our various social networks to answer our customers' questions and concerns.
H
Hélène
Rating: 5 out of 5
following a purchase from 03/03/2022
The time between order and delivery was excessively long (over 2 months, probably due to covid) but I was able to speak to customer service several times, who always replied very quickly.
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Response from CHIBI AKIHABARA
Hello Thank you for not penalizing us for the delay of the products. If you wish, we have posted a message on our forum explaining the various reasons for our suppliers' delays. Link: https://chibi-akihabara.com/fr/forums/topic/20-en-attente-de-livraison-fournisseur.html
A
Aurelien R.
Rating: 5 out of 5
following a purchase from 02/03/2022
Very fast delivery and good communication
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Response from CHIBI AKIHABARA
HelloThank you
B
Birugiiru
Rating: 5 out of 5
following a purchase from 26/02/2022
Delivery within 2 to 3 days, perfectly protected parcel, superb figurine.JUSTE TOP
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Response from CHIBI AKIHABARA
HelloThank you very much
G
Guillaume L.
Rating: 5 out of 5
following a purchase from 02/03/2022
Order with your eyes closed, just exellent site.
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Response from CHIBI AKIHABARA
BonjourMerci infiniment :)
A
Adeline R.
Rating: 5 out of 5
following a purchase from 02/03/2022
Fast delivery and well-protected parcel, just perfect
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Response from CHIBI AKIHABARA
HelloThank you very much
S
Sandra D.
Rating: 5 out of 5
following a purchase from 02/03/2022
Super beautiful figurine! Very well detailed, frankly I'm in love! This site is great! The SAV is great I recommend x1000 !
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Response from CHIBI AKIHABARA
HelloThank you very much for this starry and positive review :)
J
Jeffrey T.
Rating: 5 out of 5
following a purchase from 02/03/2022
Received quickly and in good condition
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Response from CHIBI AKIHABARA
HelloThank you
E
Emil
Rating: 5 out of 5
following a purchase from 02/03/2022
A reliable site, quality/price, fast and careful shipping, official product. Top-notch!
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Response from CHIBI AKIHABARA
HelloThank you for this top-notch review ^^
Y
Youcef G.
Rating: 5 out of 5
following a purchase from 27/02/2022
excellent, fast and efficient
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Response from CHIBI AKIHABARA
HelloThank you
A
Anjels
Rating: 5 out of 5
following a purchase from 02/03/2022
Very satisfied with my purchase, it was excellent, very fast shipping.
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Response from CHIBI AKIHABARA
HelloThank you
C
Client
Rating: 5 out of 5
following a purchase from 01/03/2022
compliant product
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Response from CHIBI AKIHABARA
HelloThank you
B
Benchniti V.
Rating: 5 out of 5
following a purchase from 01/03/2022
Service very good I had made a pre-order there was a little delay but customer service responded immediately by mails reassuring me and also offering me an exchange with a figurine already available or a refund! So I waited and some time later the figurine arrived. Thank you very much, I recommend this very professional company.
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Response from CHIBI AKIHABARA
HelloThank you very much for this detailed and starry feedback.
V
VIJAY
Rating: 5 out of 5
following a purchase from 28/02/2022
Excellent service
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Response from CHIBI AKIHABARA
HelloThank you very much
M
Mister P.
Rating: 5 out of 5
following a purchase from 28/02/2022
Very satisfied as usual
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Response from CHIBI AKIHABARA
HelloThank you
A
Aurelie
Rating: 5 out of 5
following a purchase from 28/02/2022
Although there was a 2-month delay due to the supplier on the delivery of the figurine bought in pre-order, I have no negative points to raise concerning the Chibi site, the shipments are always fast and careful and the products received are of high quality. We buy regularly from this site and recommend it with our eyes closed.
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Response from CHIBI AKIHABARA
HelloThank you very much for not penalizing us on the supplier delay. Thank you also for your understanding and your orders :)
V
Val.
Rating: 5 out of 5
following a purchase from 27/02/2022
Very fast delivery
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Response from CHIBI AKIHABARA
HelloThank you
C
Charles L.
Rating: 5 out of 5
following a purchase from 13/02/2022
High quality figurine +++
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Response from CHIBI AKIHABARA
Hello Thank you for your feedback +++ :)
M
Marie R.
Rating: 5 out of 5
following a purchase from 27/02/2022
The photos are identical to the product, the site is ergonomic and the pre-order system is very well explained.
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Response from CHIBI AKIHABARA
HelloThank you very much for this review :)
R
Romain B.
Rating: 5 out of 5
following a purchase from 27/02/2022
Safe and reliable for 4 past orders.
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Response from CHIBI AKIHABARA
HelloThank you very much for your past orders
M
Merouane R.
Rating: 5 out of 5
following a purchase from 27/02/2022
Impeccable service 10/10
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Response from CHIBI AKIHABARA
HelloThank you very much for your feedback
C
Christophe A.
Rating: 5 out of 5
following a purchase from 27/02/2022
no problem
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Response from CHIBI AKIHABARA
HelloThank you
A
Auriane O.
Rating: 5 out of 5
following a purchase from 27/02/2022
Fast, careful shipping! Great figurine, as per photos and description :)
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Response from CHIBI AKIHABARA
HelloThank you
L
Loïc G.
Rating: 5 out of 5
following a purchase from 26/02/2022
Very well delivered fast and efficient thank you
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Response from CHIBI AKIHABARA
HelloThank you
B
Benjamin D.
Rating: 5 out of 5
following a purchase from 26/02/2022
Very good careful shipping the only small concern with the speed of shipping but otherwise perfect
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Response from CHIBI AKIHABARA
HelloThanks for your feedback
J
Jeremie R.
Rating: 5 out of 5
following a purchase from 26/02/2022
Top service, delivery, product and price! Very happy with this site!
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Response from CHIBI AKIHABARA
HelloThank you
T
Toto972
Rating: 1 out of 5
following a purchase from 25/02/2022
I received some of the figurines 14 months later, it's shameful....
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Response from CHIBI AKIHABARA
HelloPlease excuse us for this inconvenience.You placed an order with many products, some of which were pre-orders, therefore released on different dates. As Banpresto is behind schedule (which is not our fault, but we are in the front line.... ), we were unable to ship your order. On the other hand, we have set up a system allowing several solutions to enable customers to wait less, but it seems that the proposed solutions did not suit you. Sincerely
C
Christelle
Rating: 5 out of 5
following a purchase from 24/02/2022
Fast shipping and very well packaged
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Response from CHIBI AKIHABARA
HelloThank you
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