Customer reviews of CHIBI AKIHABARA

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 958 published reviews
5 2 530 86% 4 237 8% 3 75 3% 2 43 1% 1 73 2%

Summary of reviews

The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.

Reviews 1, 4 and 5 stars

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E
Elisa P.
Rating: 5 out of 5
following a purchase from 25/12/2021
Perfect... Fast, careful shipping!
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Response from CHIBI AKIHABARA
HelloThanks ^^
G
Geoffrey L.
Rating: 5 out of 5
following a purchase from 28/12/2021
Everything is clean and delivered on time, I recommend it to all fans of figurines and pop culture goodies!
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Response from CHIBI AKIHABARA
HelloThank you very much for your message
M
Marc B.
Rating: 5 out of 5
following a purchase from 28/12/2021
Products delivered promptly and well packaged, no damage on arrival. Products as presented and described!
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Response from CHIBI AKIHABARA
HelloThank you for this comment
C
Christine L.
Rating: 5 out of 5
following a purchase from 28/12/2021
Order received quickly and conformed to what was expected.small negative point: the products in the surprise package were loose in the box.
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Response from CHIBI AKIHABARA
HelloThank you for your feedback. We're sorry about the boxed products, we don't have a container, a point we emphasized on the product sheets.
M
Martineau R.
Rating: 5 out of 5
following a purchase from 20/12/2021
Quality products fast delivery I recommend !!!
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Response from CHIBI AKIHABARA
HelloThank you very much
N
Nathalie P.
Rating: 5 out of 5
following a purchase from 27/12/2021
Fast and well packaged
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Response from CHIBI AKIHABARA
HelloThank you
K
Kevin
Rating: 5 out of 5
following a purchase from 15/12/2021
Always on top!
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Response from CHIBI AKIHABARA
HelloThank you for this great comeback ^^
P
Priscillia M.
Rating: 5 out of 5
following a purchase from 27/12/2021
Chibi Akihabara is one of the few professionals to manage this well! Never disappointed, whether at a convention or remotely.Top-notch, hyper-reactive customer service.I recommend it with my eyes closed.
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Response from CHIBI AKIHABARA
HelloThank you for this very positive review :)
F
Florent M.
Rating: 5 out of 5
following a purchase from 27/12/2021
received very quickly and good bait with order tracking
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Response from CHIBI AKIHABARA
HelloThank you
L
Loic A.
Rating: 5 out of 5
following a purchase from 21/12/2021
Perfect service, lightning shipment received on time, Christmas saved :)
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Response from CHIBI AKIHABARA
HelloThank you
A
Antlou
Rating: 4 out of 5
following a purchase from 27/12/2021
I had made a pre-order on this site. In the end I got the parcel but with a delay (2 months). I can't blame them for that given the current situation. I asked them when they expected to deliver my parcel and I got a quick reply from them and indeed I did receive it within the time indicated. The parcel arrived in perfect condition and I would recommend them.
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Response from CHIBI AKIHABARA
Thank you for your understanding and your order.
M
Morgane B.
Rating: 5 out of 5
following a purchase from 27/12/2021
Always fast and efficient! Great service!
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Response from CHIBI AKIHABARA
HelloThank you
D
Dylan G.
Rating: 5 out of 5
following a purchase from 26/12/2021
Delivery as expected, figure quality as pictured
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Response from CHIBI AKIHABARA
HelloThank you
M
Moreels N.
Rating: 5 out of 5
following a purchase from 20/12/2021
Fast delivery and well-packaged parcel
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Response from CHIBI AKIHABARA
Hello Thank you
V
Valver
Rating: 5 out of 5
following a purchase from 26/12/2021
Very good responsiveness from the team following a problem with my order.
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Response from CHIBI AKIHABARA
HelloThank you very much
I
Isabelle A.
Rating: 5 out of 5
following a purchase from 26/12/2021
Very fast delivery
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Response from CHIBI AKIHABARA
HelloThank you
C
Consumer
Rating: 5 out of 5
following a purchase from 26/12/2021
perfect nothing to say!!!
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Response from CHIBI AKIHABARA
HelloThank you
G
Guillaume
Rating: 5 out of 5
following a purchase from 26/12/2021
Very fast shipping, authentic figurine, serious site.
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Response from CHIBI AKIHABARA
HelloThank you
S
Sarah L.
Rating: 5 out of 5
following a purchase from 26/12/2021
The figurine arrived in perfect condition Thank you very much?
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Response from CHIBI AKIHABARA
HelloThank you
P
Pascal D.
Rating: 5 out of 5
following a purchase from 26/12/2021
Great, fast delivery
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Response from CHIBI AKIHABARA
HelloThank you
C
Christel
Rating: 5 out of 5
following a purchase from 26/12/2021
Superb chibi figurine. So beautiful. High quality
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Response from CHIBI AKIHABARA
HelloThank you
J
Jenny
Rating: 5 out of 5
following a purchase from 26/12/2021
Fast delivery, quality figurine as I expected. Never disappointed by my purchases from Chibi Akihabara.
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Response from CHIBI AKIHABARA
HelloThank you very much :)
M
M. B.
Rating: 5 out of 5
following a purchase from 15/12/2021
Quality site! Clear interface and fast purchase. Excellent arrival and follow-up.
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Response from CHIBI AKIHABARA
HelloThank you very much for your feedback
X
Xelloss
Rating: 5 out of 5
following a purchase from 26/12/2021
Book before Christmas thank you Chibi akihabara, great gift!
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Response from CHIBI AKIHABARA
HelloThank you
H
Hugo
Rating: 5 out of 5
following a purchase from 26/12/2021
Super serious service
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Response from CHIBI AKIHABARA
HelloThank you very much
J
Jérémy
Rating: 5 out of 5
following a purchase from 26/12/2021
No problem, parcel received promptly.
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Response from CHIBI AKIHABARA
HelloThank you
T
Trinaux B.
Rating: 5 out of 5
following a purchase from 26/12/2021
merci bcp, nickel comme d'hab
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Response from CHIBI AKIHABARA
HelloThank you
S
Samia B.
Rating: 5 out of 5
following a purchase from 26/12/2021
Fast delivery, well packaged, easy tracking.
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Response from CHIBI AKIHABARA
HelloThanks for your feedback
J
Jérémy G.
Rating: 4 out of 5
following a purchase from 26/12/2021
Delivery a little slow (due to a staff absence) but efficient! However, a small lack of communication concerning the preparation of the delivery, which took several days without any indication of the waiting time (e.g.: your order will be prepared in 2 days) would have been nice.
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Response from CHIBI AKIHABARA
HelloPlease excuse us for this inconvenience. I will pass on your message to the relevant department and we will try to improve our communication.
A
Alexandre R.
Rating: 5 out of 5
following a purchase from 25/12/2021
No complaints
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Response from CHIBI AKIHABARA
HelloThank you
S
ShadoX
Rating: 4 out of 5
following a purchase from 25/12/2021
Delivered quickly during the holiday season.I'm taking off one star because I ordered gunpla that were no longer sealed.
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Response from CHIBI AKIHABARA
HelloWe apologize for the inconvenience. We will do our best to take care of it.
N
Nijy
Rating: 5 out of 5
following a purchase from 25/12/2021
Skeptical at first but delighted with the result. Fast delivery and the figurine is quite realistic. I recommend this site
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Response from CHIBI AKIHABARA
HelloThank you very much for your confidence
K
Kenjiro
Rating: 5 out of 5
following a purchase from 25/12/2021
I have never met such a serious company, they are courteous, there are almost never any problems with orders and when there are they send an email directly and propose solutions. Even during the holiday season, they send parcels very quickly. In the end, everything is perfect. :D
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Response from CHIBI AKIHABARA
HelloThe entire CHIBI team would like to thank you for your kind review.
T
Tiff
Rating: 5 out of 5
following a purchase from 25/12/2021
It's a great site, they have everything! Packages are dispatched and sent on time, and are very well packaged. I validate this site!
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Response from CHIBI AKIHABARA
HelloThank you very much
S
Sophie C.
Rating: 1 out of 5
following a purchase from 25/12/2021
Article not up to par at all!!! Much too small !!!
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Response from CHIBI AKIHABARA
HelloWe are sorry that the product did not suit you. However, we do indicate the sizes in the product data sheet.
V
Vincent A.
Rating: 5 out of 5
following a purchase from 25/12/2021
Perfect packaging, figure boxes in perfect condition. Great job, as usual.
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Response from CHIBI AKIHABARA
HelloThank you very much
L
Lionel
Rating: 5 out of 5
following a purchase from 25/12/2021
Very good. 10/10
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Response from CHIBI AKIHABARA
HelloThank you very much
J
Julien P.
Rating: 5 out of 5
following a purchase from 25/12/2021
Only one thing to say, the best figurine site sends fast and always nickel packages, I recommend it 1000% with my eyes closed ;)
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Response from CHIBI AKIHABARA
HelloThank you very much for this wonderful review
R
Remy
Rating: 5 out of 5
following a purchase from 25/12/2021
Perfect, parcel received very quickly
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Response from CHIBI AKIHABARA
HelloThank you
M
Marland C.
Rating: 5 out of 5
following a purchase from 25/12/2021
Perfect fast delivery
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Response from CHIBI AKIHABARA
HelloThank you
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